Apple not replacing Ipods as promised?

in August of 2005 i recieved a notice from apple in the mail stating a lawsuit that they recieved. Since the batteries of the 3rd generation Ipods (4 buttons instead of the clickwheel) weren't lasting as long as expected, they would either replace the Ipod, replace the battery, or give $50 store credit. I filled out the form and sent it along with a copy of a recipt. I didn't hear anything so i went to the store in December of 2005 and they told me that the court case was recently settled earlier in the month. They told me i would be hearing from Apple soon and i would get my replacement product. It is now the end of May, 2006 and i still haven't heard anything. Does anyone else know what happened with the lawsuit, or how to get a replacement product???

http://www.appleipodsettlement.com/

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Can the apple copany replace ipod touch 4th generations power butten and battery and if so how much will it cost,

can the apple company replace the power butten and the battery in a 4th generation ipod touch

If not covered by warranty
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will fix it for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Fix it yourself if you are up to it
iPod Touch Repair – iFixit

Can employees at apple store replace ipod touch 4g dock connecter

Can employees at apple store replace and fix ipod touch 4th generation dock connecter

No.
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

I feel ripped off.Why does apple not replace the battery?

Ok so I went to the apple store previously and they guy told me I could get a refurbished ipod for $50.Now I go there today and this other guy tells me apple does not support my model anymore.I paid over $300 dollars for this thing and apple will not replace a battery?Why is this? It's just a battery and I refuse to buy another one.Apple needs to support their product for lifetime.

You can buy a replacement battery for a few $. The device is not that easy to open up, but it can be done. I've around 10 battery or headphone jack/hold switch assembly replacements on various models from 5th to 7th gen. There are third parties that will fit for somewhere in the region of $25. E.g.
http://www.missionrepair.com/iPod_Classic_High_Capacity_Battery_Service_p/222-10 45.htm
tt2

Ghosting Problem Apple not replacing the laptop, only repairing it.

I am a student and shelled in $ 2500 in August 2012 for my costliest investment ever. and now I have bad ghosting problems with the display and its really diffcult for me to work with this machine. I went to the apple store and they understood the problem and were ready to repair it under warranty. But isn't that not fair and should they not be swapping the entire machine ? I know that Macbook Pro Retina 15 inch has zero repairability and why would would I want them to open my Macbook to a repair after investing $ 2500. I really think apple needs to take this seriously and owe up to their mistake and swap machines ! I will never buy another Apple product again otherwise and I will never recommend apple to anyone else other wise at all. Guy's do you have any idea how to get the Laptop repaired and not repaired ? Please help !

I get it and I would feel the same way, but unless you can talk the store manager into doing that or go above their head to corporate relations and complain until you get the system swapped, but written warranty standards, they are allowed to fix a problem a maximum of 3 times (for the same problem) before they'll even consider swapping out the entire unit. Bottom line, the LCD panel in the unit is most likely a pos LG unit and they'll swap it with one that's not from LG. When that happens, all things should be good as new, but the remaining issue is how well a job the Apple store people do in doing this replacement. If it's factory prestine and you can't tell a different, then it's fine, and really no different than if you were to buy a refurbished model, but if they do a crappy job, then I agree with you... why should you be out the "quality" aspect of the investment of $2500 when they made a crappy decision and used inferior parts from a manufacturer who they're currently not suing. lol
Again, if you want to raise ****, call corporate relations and voice your case. Maybe they do what you want and keep you as a customer or they call your bluff and say that they'll fix it under warranty or you can take it or leave it. In the end, one less customer for them isn't going to break their bank... this is how they view it really.

Any word from Apple on replacement iPod firmware?

Like many others, I made the mistake of updating my 60GB iPod to version 1.1 firmware. After doing that, I ran headlong into all of the bugs (video playback losing sound, backlighting, refusal to load higher res videos, etc.)
Has anyone talked to Apple tech support to find out when Apple will be issuing new firmware?
I'd really like to get the new remote with FM radio, but it requires version 1.1 firmware and I am not willing to lose the ability to play all of the videos that I've encoded. Nor do I want the ability to download higher res videos taken away (since the higher res videos look much better over the video output to a TV).
This is my first Apple product. Is Apple always to slow to acknowledge and fix bugs? Given all of the problems with the update, it should have been pulled days ago, but it's still there and it keeps messing up people's iPods. It cost me two hours of time. Doesn't Apple care when their customers are having that kind of experience?

Thanks for the reply.
I believe that there are many iPod owners who will either not buy the remote or who will return it in frustration after they learn what the 1.1 firmware does to their iPods.
If buggy software followed by days of dead silence (in response to the ensuing complaints) is typical of Apple, I am completely befuddled by their cult-like following. As I mentioned before, this is my first Apple product. I expected that paying a premium price ($400 for a portable music player is a premium price) would get me a brilliantly designed product and top-quality support. Instead, I get firmware updates which cripple the product and Apple doesn't even have the courtesy to acknowledge the problems and remove the buggy software from its web site.

Replacement ipod touch not recognised by computer/itunes - help?

Apple store replace ipod touch 4thgen. New ipod not recognised by computer/itunes. Can't figure out the problem - help please.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I didn't receive my return box from Apple for the iPod Nano replacement as promised within 2 working days, did anyone else?

I didn't receive my return box from Apple for the iPod Nano replacement as promised within 2 working days, did anyone else?

UPDATE. Just spoke with an AppleCare representative, Apple has been inundated with requests for these iPod Nano replacements. They have fallen behind with sending out the return boxes in the 2 days they promised. I was told to wait an additional 2 days. She also said they were very surprised so many people still have their 1st generation nanos...
We have been an Apple family for years and trust they will do the right thing, they have always surprised us with their professional customer service and expect this situation to be the same.

Replaced iPod screen myself, screen not working. Will i be eligible to get a screen LCD repair from Apple ?

I dropped my ipod by accident and i decided to repair the ipod myself by buying a screen off eBay. I replaced the the screen and everything was working when i tested the iPod before screwing the backplate back on. When i closed the iPod, it had a white screen when i power up. I held the power and home button for 30 second and nothing happens. The power button still powers the screen on and home, and when i hold it down it powers off the iPod.Replaced iPod screen myself, screen not working. Will i be eligible to get a screen + LCD repair from Apple ?
Will i still be eligible to get a screen + LCD repair from Apple ?

No, you are not eligible.

I am restoring the data from my itunes account to a replacement ipod touch. After all is finished in my laptop through itunes the ipod stays on the same page and does not let me finish the process, wht shoul i do?

I got a replacement ipod and did the restore data through itunes with its sync in my laptop, however, after itunes process is finished the ipod does not let me choose to continue or to finish the process, what should I do?,

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch 8gb will not sync ,computer is recognising camera wizard when i plug in but not for itunes,i have tried to de install then re install but to no avail this is a replacement ipod but the last one i had was ok syncing with the same computer

my ipod touch will not sync to itunes when i plug it in to my pc it is recognising the camera wizard but not showing up in itunes i have tried de installing and re installing but to no avail it is a replacement ipod but the last one was ok with syncing on the same usb connections can anyone help me out please

Try to disable the camera notification: http://support.apple.com/kb/TS1500
and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567

Malfunctioning replacement iPod Touch 5 from Apple.

I'm hoping I can get some advice. My 32 GB iPod Touch 5 that I had was having problems running apps (more than normal), so I went to The Apple Store at a mall. The person at the Genius Bar was able to replace it, and assured me it was a new, working device. So I had that set up, received my replacement iPod Touch 5, and was on my way home. I bought a screen protector, had it applied, and tried setting up my "new" iPod Touch 5. I went to the search tab in the App Store, and wasn't able to view all the apps that I searched for, due to the reason that for some odd reason, according to Apple, my device was malfunctioning. I did the reset, restore, etc. and nothing fixed it. I've had this replacement for 2 days now, and I'm in warranty. But that doesn't change the fact that now I would have to wait 1 week or so, to have a working device. My problem:
1. The Apple Store in the mall is an hour away, and I don't drive. Nor can I get a ride from a friend/family member.
2. If I sent it in, I don't believe they would replace my screen protector I JUST had applied yesterday. (I didn't test out the device, because I was under the impression from the Apple "Genius" that it worked perfectly.)
Either way, either of these options will cost more than I should have to pay, (Gas=$$$ and sending in=-$20.)
I don't think it would be too much to ask for some kind of compensation out of this deal, when I got back a product faulty from the beginning, but I'm not sure. What should I do?

Make an appointment at the Genius Bar of an Apple store. Be nice but firm. Ask for some compensation but do not go overboard.
Apple Retail Store - Genius Bar

HT201269 Can apple fix my ipod , only the bottom keyboard wont work and it takes me forever to slide it & my screen is cracked and i dont have insurance can they replace mine & how much ?

can Can apple fix my ipod , only the bottom keyboard wont work and it takes me forever to slide it & my screen is cracked and i dont have insurance can they replace mine & how much ?

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

My ipod was stolen and itz dead and i think someone flashed is there any way apple will replace it

i need help

No. Apple will not replace it nor will they find it.
What To Do If Your iDevice or Computer Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Mac Computer
       Find My Mac can be used from Find My Phone at iCloud.com and via Find
       My Phone on your iDevice.
      The following is third-party anti-theft software:
           1. STEM 2.1
           2. MacPhoneHome 3.5
           3. MacTrack 7.5.0
           4. VUWER 1.7
           5. Sneaky Bastar* 0.2.0
           6. Undercover 5.1.1
           7. LoJack for Laptops
           8. Hidden 2.0
           9. Prey 0.6.2

Does apple replace ipod touch screens? A white hue around the black screen

Ok, so i noticed that on my ipod touch that there's some kind of whitish hue around the screen.I just got this replaced by a furbished but i set up an appointment for tomorrow.I have not dropped it, there's no cracks, there's no water damage nothing. I just got it liket this.Does apple fix screens right there at the apple store??

Not exactly. They replace the whole unit with a refurbished one.
Replace broken screen on i-device - https://discussions.apple.com/thread/3869709 - lllaass post. Similar one at https://discussions.apple.com/thread/3925666
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/

Apple not replacing Ipods as promised?

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