Apple online chat not available for Nano users???

Why, on the following link
http://www.apple.com/support/chat/
are the only two products that are supported are the iPod Shuffle and iMac? Where is any sort of live support for Nano users?

Hi Chris -
I've posted two other questions on here as well that are of a more immediate nature (I believe in bulk mailing!
Thanks - hope to get answers soon -
- Peggy

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