Apple phone will not connect to Internet

I have heard there is glitch with certain versions and losing the ability to Connect to a network

If other wireless devices are connecting OK, you know that the AirPort Express is operating correctly since all devices are receiving the same wireless signal from the Express.
It's possible, but extremely unlikely that there will be other Samsung phone users on an Apple support forum, so I would suggest that you check with Samsung support to reset the Samsung phone back to default wireless settings so you can set up a new connection again.

Similar Messages

  • Apple ipad will not connect to internet

    I am having a problem with my ipan not connecting to we-fi.  the router is working because the pc and other devices are recognizing it, just not the ipad.  I had this problem once before when I was out of town and the reset network settings worked but not now.  can anyone help?

    Used iTunes to download 6.1.2 to the iPad Mini.  It then worked for (app store and all) for 3 hours.  Then wifi stopped working at all.  Hurray!

  • I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine,

    I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine, I've had this phone for 8 months with no problems until last night , AT&T not any help,apple wants $ I thing it's a software problem.. Any one had this issue?

    - Restart the device. http://support.apple.com/kb/ht1430
    - Reset the device. (Same article as above.)
    - Reset All Settings (Settings > General > Reset > Reset All Settings)
    - Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    - Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    - Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

  • All of a sudden my iTunes 10.1.1.4 will not connect to internet radio

    Hi all,
    All of a sudden yesterday, my iTunes 10.1.1.4 will not connect to internet radio. It has otherwise been working fine for almost two years.
    My internet connection is working fine for web browsing and email.
    I ran the iTunes diagnositcs and it showed me how to go in to the Windows Firewall settings to check to see if there was a connection... there was already one for iTunes in the list of accepted connections. Just to be sure, I created a new iTunes connection exception and it didn't help.
    The iTunes diagnostics test shows all information as being normal except this info, pasted in below, about the Firewall test...
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    But this information is partially incorrect, according to the Windows Firewall settings themselves.  My Windows Firewall settings show that iTunes is indeed enabled in Windows Firewall.
    I can access the iTunes store, but there doesn't seem to be any test in the iTunes diagnostics that makes it test to see if it is connecting to the iTunes internet radio server.
    Is there possibley a current problem happening with the iTunes internet radio connection?
    Thanks for any suggestions.
    numetro

    Hi movem,
    Are you saying that Apple has changed the URL for every internet radio station in the entire iTunes radio station library?... or are you suggesting that just some of the internet radio stations in my playlist changed their own URLs?
    It seems unlikely that it happens to be that every single internet radio station in my playlist of a hundred radio stations all happened to change thier URLs at the same time, since all of the stations in my playlist will not play from that playlist.
    When I went through and found some of the radio stations in the giant default internet radio station library in iTunes, I found some of my old ones that were in my playlist and they play fine and they can be put in to a new playlist and they play fine there too, but the very same stations still will not play from my old original playlist.
    So it makes sense if you are saying that Apple has somehow changes all the URLs for all the radio stations in iTunes, because that make sense since they all play from the main radio library.
    But, otherwise, to say that all the radio stations in my playlist happened to change their own URLs at the same time, that would be a bit far fetched.
    Did you get some news from Apple that this happened, one way or the other?
    PS: I'm having a hard time finding a few of the stations that were in my previous, original playlist as well... some of them have either disappeared, changed categories, gone off the air or changed their names.
    Thanks,
    numetro

  • Having problem with primary sever will not connect, my internet connection is working

    Having problem with primary sever will not connect, my internet connection is working

    Hello pp585,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Have a nice day,
    Mario

  • TS1398 My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet.  It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

    My ipad says it is connected to WiFi, which is workingly perfectly for several other devices, will not connect to internet.  It keeps giving the message 'Cannot Connect' or error has occurred or just blink off site or icon?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet.

    My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

    Welcome to the support community group.
    First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
    Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
    First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop.  Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back  for 15 - 20 seconds while you reconnect it to power.  Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
    Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
    Then run the airport configuration utility from your laptop.  Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility.  Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
    Check back if you're still having problems.

  • My phone will not connect with my itunes so that I can sync them.

    My phone will not connect with my itunes so that I can sync them and update my music on my phone. How can I fix this?
    I have tried everything I know and could find to do.

    Hi kkmk2511,
    If you are having issues with your iPhone not being recognized in iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • HT201412 phone will not connect with iTunes, so you can not run, and I unlocked it and got the message that it is unlocked and I have to connect with the tunes.

    phone will not connect with iTunes, so you can not run, and I unlocked it and got the message that it is unlocked and I have to connect with the tunes.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • HTC Rezound Will not Connect to Internet via Mobile Network

    Hi,
    I recently provided my phone to my youngest son so I went to Verizon and got a new sim card and had them set it up.  Everything worked for about a week or so.  Now the phone will not connect to the internet via the mobile network.  The only way he can connect to the internet is via the WiFi.
    I have checked all settings and it all seems fine.  I also did 2 factory resets and still no go. I removed the Sim card, booted up phone and turned back off, re-installed the sim card and booted again.  Still same problem.  Signal strength is good but the 4g or 3g doesn't show up like it used to.  When I click on internet it says network not available and tries to bring up the WiFi. 
    Do I need a new Sim card?  Is the phone messed up?  Anyone have any idea?

    I was having the exact same problem and it was driving me crazy. After reading some other threads, I removed my original SIM card and started up the phone until the home screen tells you the SIM card is missing (Emergency calls only). Switch it off, put the SIM card back in and restarted the phone. Got my mobile internet (4GLTE) coverage straight away.
    Hope if works for you too!
    Good luck.

  • I did a software update on my iPhone 4S to 6.1.1 and now my phone will not connect to my Mac

    I updated the software on my iPhone 4s to 6.1.1 and now my phone will not connect to my Mac.

    missykittee wrote:
    now I am required to have a lock on the phone.
    No, you are not.  Apple merely encourages there customers to secure their own data.  Only fools choose to not have a passcode lock.  I hope for your own laziness that you never keep any personal data on your phone... otherwise you are setting yourself up for major issues when your phone falls into the hands of an unscrupulous person.

  • Ipad will not connect to internet

    I pad will not connect to internet says I need to renew my lease

    Hi adriennefromsc,
    If you are having issues connecting to the Internet from your iPad via WiFi, you may find the following articles helpful:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    Regards,
    - Brenden

  • My phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac

    my phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac

    If the device isn't be recognized by itunes, try following the troubleshooting steps in one of these articles
    http://support.apple.com/kb/TS1538 for windows
    http://support.apple.com/kb/TS1591 for mac

  • HT1937 4s will not connect to Internet using sim card

    Girlfriends iphone 4s will not connect to Internet using sim card. It uses a "three" prepaid sim - and was only recent purchased and installed.... She is in HK but cannot speak Chinese so having problems sorting it out...... All the settings look correct - cellular data turned on etc........... I am not with her in HK also so I can't grab the phone and check ..... Can anybody help

    Go here on your phone, see if you can add the correct APN settings to your phone:
    http://www.unlockit.co.nz/unlockit/

  • MBP upgraded to Yosemite and now will not connect to Internet using a Cisco router

    I Upgraded my MBP mid 2010 to Yosemite and now it will not connect to Internet using a system that involves typing in my user name and password in an auto pop up window provided by Cisco security systems. Before, using Mavericks, it worked perfectly: boot up MBP and the Cisco pop up auto loaded. Typed it my password and hey presto, connected to Internet. Now, zilch. There is nothing wrong with the Cisco cos my iPad connects ok, as do both my iPhone's.
    the problem is with Yosemite therefore. Please help. I tried all the usual diags, etc to no avail.
    Message was edited by: AWAC

    Sounds like there could be some kind of compatibility issue between ICS and this Bluetooth device of yours. Is there any compatibility info from the manufacturer about which Android versions that's being supported?
     - Community Manager Sony Xperia Support Forum
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

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