Apple .. Please don't cheat me out of ICloud Account

Question

I paid for my ICLOUD account service, but someone's been attempting to hack my Apple ID so I went to change it.
After I changed it, my ICLOUD account prompts me for my OLD E-mail address and I cannot access it.    I don't want to have to delete the ICLOUD account simply because I updated my APPLE ID to avoid being HACKED.
But APPLE does not allow an ICLOUD account ID to be changed despite allowing every other app to update to the new ID.
Please provide me with a way of preserving my ICLOUD account without having to go back to my old APPLE ID.

Answer 1

BlackBubba wrote:
I paid for my ICLOUD account service, but someone's been attempting to hack my Apple ID so I went to change it.
Why do you want to change it? Many people seem to have the erroneous belief that an online account that has been hacked - or even if only an attempt at hacking was made - must be replaced. That is not necessary. Just secure it!
Change the password on your Apple ID, making sure that it's a strong one (the longer and more complex, the better) and that is not being used on any other online account. Enable two-factor authentication on your Apple ID. Change the password on the e-mail address associated with your Apple ID (assuming it's not an @icloud.com, @me.com or @mac.com address), making sure to choose a different password from the Apple ID, and that it is also a strong password. If the e-mail address is a GMail address, check the delegation feature to make sure a hacker hasn't left himself a back door.
It sounds like you've already made some errors in trying to change the Apple ID, so you'll probably need to contact Apple directly to help you fix those mistakes and regain access to your account.