APPLE PLEASE FIX MY IPOD SHUFFLE FOR ME !!!!

Ok i am starting to really get annoyed.
Every single time i have connected my iPod Shuffle to my computer (and i have own two computers within the last year) so i have switched to the newer one, so basically its not my PC's fault.
Every time i connect it, it messes something up. last time i tried to charge it, it froze my pc. I tried again, it kept on ejecting and reconnecting magically without even moving about. And i always connect the iPod to the REAR USB 2.0 ports that i have, and i have 6 of them.
So anyways, after RE-installing the latest software updater, and iTunes, and restarting, and trying a thousand times, i somehow managed to get songs on to the shuffle.
But now we have another problem. When put my ipod in SHUFFLE mode it goes alphabetically from A to B to C (artist wise), and when i put it in Normal mode which is supposed to go alphabetically, it goes randomly from A to D to Z to F, etc.
Also i have 68 songs on it, and somehow it managed to play the same 10 songs over and over and over, without me even turing it off... acting as if i only have 10 songs on the thing.
Its been less than a year i have own this, and i dont think i have AppleCare on it, since my Uncle bought this for me around April/May 2005.
PLEASE HELP, or APPLE PLEASE FIX MY IPOD SHUFFLE FOR ME!

<sarcasm>Here's a deal ... mail your iPod to me and I'll get it going again or, more likely, confirm that there's nothing wrong with the shuffle itself. That will take ........ ohh, I'm estimating a few minutes. Eventually, when I can find time in my busy schedule, I'll mail it back to you. Be sure to remind me to do that.</sarcasm>
Seriously, though — do I understand you correctly? You want everyone else to do your homework for you? Okay, fine ...
You've noticed the 101 Class .... but no, too busy for that. You could just go to the Troubleshooting page, I suppose, and get your question answered directly and who knows? Maybe that would have been more productive than writing up your three separate posts today. You will have to click one or two more times and read a little bit, granted, but I just did all of that in the middle of writing this reply to you.
Oh, right, I forgot .... too busy to find it. Here you go
http://www.apple.com/support/ipodshuffle/
The one you'd be interested in would be the one that talks about green lights and no music and yadda yadda yadda ...

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APPLE PLEASE FIX MY IPOD SHUFFLE FOR ME !!!!

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