APPLE PLEASE FIX THE ISSUE WITH ITUNES STORE CONNECTION PROBLEM..PLEASE..

Allot of people are having major problems both Mac and Windows users..cant connect or major Lagging problems..

Allot of people are having major problems both Mac
and Windows users..cant connect or major Lagging
problems..
Have you tried contacting your ISP to see if they can talk you through a trace from your computer to phobos.apple.com?
Some people with AOL were having problems and it turned out that their tracelog revealed connectivity issues.
You say that a lot of people are having problems but I'm not having any problems up here in Canada connecting and I had no problem yesterday or on friday. I have had problems in the past but I assume that it was network issues on the ISP side since I had problems connecting to some other sites as well.

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HT1386 I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New song that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh

IOS 5.1 or iPhone Configuration Profile 3.5 for Windows has not fixed the issue with apply Proxy Settings

iOS 5.1 or iPhone Configuration Profile 3.5 for Windows has not fixed the issue with apply Proxy Settings via a Configuration Profile. Has anyone else got the same issue? Are Mac users got this issue?

This seems to be working for me now but will keep monitoring it the next couple of times I use it to make sure its not a one time thing

What is the matter with ITunes Store

What is the problem with iTunes store. Lately I can't get past the front page. When I use either of the 2 drop down menus to move over to the classical or jazz or popular it never goes anywhere but remains on the front page with the annoying banners moving across my screen. Can't seem to access the store. I can't even access the support page from ITunes, had to open Apple ITunes Support from my browser. I am posting here because maybe I will get a quicker response or attention from someone at the iTunes store who maybe pays attention to these community pages.

Apple problems:
http://www.apple.com/support/systemstatus/
Scroll down to itunes store

Anybody know how to fix the sluggishness with iTunes for my laptop?

My laptop is outstanding, never crashes, no viruses, no slowing down, quick starts, very reliable. Just a perfect computer. However with iTunes it stinks, it's slow, it responds slow, it'll freeze for sometimes up to (no joke) ten minutes waiting for responding to like a simple thing like delete a playlist. It's always been this way since day one, been through tons of updates but same issues. Can anybody explain it? Is it something in the settings that need a look at? Thanks.
Tommy V.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working ok now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

My apple id is not set with itunes store

hello my apple id is not set with itunes

What do you mean 'not set with itunes' ?
If you mean that you are getting message that it needs to reviewed then you can do so by tapping on it in Settings > iTunes & App Store on your phone, or via the Store > View Account menu option on your computer's iTunes. You will probably need to enter credit card details.
If you mean something else ... ?

I have an apple ID for the South African iTunes store how do I get one for the US store?, I have an apple ID for the South African iTunes store how do I get one for the US store?

I have an apple ID for the South african i Tunes store. How do I get one for the US one? I want to use Mind Snacks.

You will need a valid billing address in the US and be in the US when you want to buy anything from it. You can try requesting that it be added to the South African, but ultimately it's the app's developer that will have to grant Apple a licence to sell it there : http://www.apple.com/feedback/itunes.html

Will apple ever acknowledge the issue with premature failure of iphone5 batteries? A lot of people have problems with them dying at random percentages. Mine just died at 33% restarted it now I've been at 1% with non stop use for over an hour!

My battery has been acting ridiculous on my phone. It shuts down at random percentages ranging from 60% down. I'll be using it with plenty of battery life left on the meter then I get the ring of death and it'll show a dead battery icon wanting charged. At this point I either have to plug it in or I have discovered I can hold down the home and lock button for a minute and it'll come back on still showing plenty of charge. I've read a lot of people have this issue. I've seen the recommendation of re calibrating the battery by fully draining and charging multiple times. I've done that with no results. I've also tried the recommendation of resetting the phone and doing a full restore which also doesn't work.
I believe it's either a sub standard battery or possible a software or other hardware issue.
Has anyone ever gotten apple to admit the Iphone5 battery has issue?
I have 9 total apple devices in my household as far back as second gen iPod touch. All of my devices still hold power like new except my iPhone5.

My battery has been acting ridiculous on my phone. It shuts down at random percentages ranging from 60% down. I'll be using it with plenty of battery life left on the meter then I get the ring of death and it'll show a dead battery icon wanting charged. At this point I either have to plug it in or I have discovered I can hold down the home and lock button for a minute and it'll come back on still showing plenty of charge. I've read a lot of people have this issue. I've seen the recommendation of re calibrating the battery by fully draining and charging multiple times. I've done that with no results. I've also tried the recommendation of resetting the phone and doing a full restore which also doesn't work.
I believe it's either a sub standard battery or possible a software or other hardware issue.
Has anyone ever gotten apple to admit the Iphone5 battery has issue?
I have 9 total apple devices in my household as far back as second gen iPod touch. All of my devices still hold power like new except my iPhone5.

IS there a way to fix the issue with text list boxes where they shift (empty space is smaller than the text size) when two text lsit boxes are side by side?

Currently I have a webpage I designed for a company where I have multiple text list boxes side by side for the purpose of displaying data in each one based on a category in the database. So a text list box for the primary key, name, serial number, etc. I have to use Firefox as it typically works best for printing and functionality for the page. The single issue we are having is that in Firefox if the field is null as far as text the text are shrinks meaning all the data in that list box shifts up and is no longer in line with its congruent data in the other text list boxes. In other browsers that's not a problem and everything stays lined up regardless of whether there's text in the box or not.
Unfortunately I cannot provide a link but if contacted I will provide screen shots.

Try posting at the Web Development / Standards Evangelism forum at MozillaZine. The helpers over there are more knowledgeable about web page development issues with Firefox. <br />
http://forums.mozillazine.org/viewforum.php?f=25 <br />
You'll need to register and login to be able to post in that forum.

How do you fix the issues with the OS X mountain lion? Screen freezes pages just swipe on own

Having issues with the lion operating system

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Help with Itunes store connection

Hi
I have recently downloded version 7 of Itunes but am having problems accessing the Itunes store when I click on it the following error message appears
Itunes could not connect to Itunes Store. The network connection was reset make sure your network connection is active and try again.
Please help

Hello
I had exactly the same problem. I tried all of the above suggestions but the problem persisted. I contacted my ISP (Tiscali) and got this response from them. The first suggestion worked for me after I had rebooted. The steps must be performed in sequence:
Step : 1 Check SSL & TSL settings
Step : 2 Add port 80 and 443 if you have installed Norton Internet Security
Step : 3 Add "ituneshelper.exe" to the list of allowed application, if your computer is installed with Windows XP Service Pack II
Step : 4 Perform some advanced troubleshooting steps
# Step 1 : Ensure the SSL and TSL are checked #
1. Start Internet Explorer.
2. Click Tools/Internet Options
3. In the Advanced Tab scroll down to Security and make the that SSL 2.0 and TSL 1.0 are checked.
# Step 2 : If your computer is immunized with Norton Internet Security #
If you are using iTunes 6.0.4.2 and have Norton Internet Security installed then make sure that Ports 80 and 443 are added. You can perform the following steps to add the ports:
iTunes must connect to the Internet to download music from the Music Store or get CD track information from CDDB. Norton Internet Security or Norton Personal Firewall may block iTunes from doing these things.
To set up Norton Internet Security or Norton Personal Firewall to allow iTunes to connect to the Internet, check for a program rule for iTunes. Set the rule to permit all. If no program rule exists for iTunes, add a rule.
To check for an existing program rule for iTunes
1. Start Norton Internet Security or Norton Personal Firewall.
2. Click Personal Firewall.
3. Click Configure.
4. On the Programs tab, scroll through the Manual Program Control window until you find iTunes.
5. Do one of the following:
* If you find iTunes, then verify that the Internet Access setting is Permit All. If it is set to Deny, then set it to Permit All.
* If you do not find iTunes in this list, then you must add a program rule to allow iTunes to access the Internet.
To add a program rule for iTunes
1. Open Norton Internet Security or Norton Personal Firewall.
2. Click Personal Firewall.
3. Click Configure.
4. On the Programs tab, click Add.
5. In the Select a program window, browse to iTunes.exe.
6. Click Open.
7. In the Program Control window, click Permit All, then click OK.
8. Repeat steps 4–7 for iTunesHelper.exe.
9. Click OK.
# Step 3 : If you are using Windows XP Service Pack II : #
In case you are using Windows XP Service Pack II then make sure to unblock the ituneshelper.exe. Please perform the following steps:
1. Start Control Panel - > "Security Center".
2. Selected firewall/program permissions, scrolled down to the "ituneshelper.exe" and changed the pull down menu from block to allow.
# Step 4 : Perform Advanced Troubleshooting steps #
In case issue persists after performing all the steps, I request you to visit the following link and perform some advanced steps:
http://docs.info.apple.com/article.html?artnum=300870
Note: The link above will take you to a non Tiscali's Web site. Tiscali does not control and is not responsible for information outside of the Tiscali's Web site.

Can you help with a iTunes Store Connection Problem?

Hi I've tried to fix a problem by following steps as outlined by Apple support but to no avail. I can't access the iTunes Store or App Store from my Mac but can do from our iPhones and iPods using the same log-in.
The message received is: iTunes could not connect to the iTunes Store. An unknown error occurred (-54).
Any help in simple steps would be appreciated.
Geoff

Hey Apple surely you can give us a reply!

ITunes Store Connection Problem and R6025 Error

I have a problem with iTunes (v 7.6.2.9) on my desktop machine that I haven't been able to resolve. The same version works without problem on my laptop, both are fully up-to-date XP SP3 installs with no iTunes add-ons.
iTunes starts correctly, but then does one of three things:
1) It hangs during connection to the Store, with the bargraph almost at the end of the travel.
2) It brings up the Store page, but although I can move the cursor around to click the Store links, nothing happens. Eventually the 'Accessing iTunes Store' bargraph may appear but it never connects.
In both of these two instance, no error messages appear, the Store simply locks up. I can still use iTunes perfectly as a player, access my library etc. However, I have to CTRL-ALT-DEL to close the iTunes process from the Task Manager.
3) As per (2), but about five seconds after the Store appears, an error box pops up:
Microsoft Visual C++ Runtime Library
Runtime Error!
Programe: C:\Programe Files\iTunes\iTunes.exe
R6025 Pure Virtual Function Call
Pressing OK closes iTunes.
I've done all the obvious things - removed and reinstalled, cleaned out registry errors using jv16 Powertools 2008, I've even used Process Explorer to examine all the dlls in use with iTunes and compared the version numbers to the correctly working version on the laptop - they're all the same. I've also run a low-level memory error checker, but it passed with flying colours.
So I'm a bit stumped to know how to take this any further. I know other people have had R6025 problems in the past, but they seem to have generally been resolved by installing a later version of the application... which isn't much use to me, as I'm on the latest already. Incidentally, I did try going back one version to 7.6.1, but that behaved in exactly the same way.
If anyone has any ideas about how to troubleshoot this sort of problem, I'd be very interested. I'm assuming that I have another application conflicting with iTunes, but I've no idea how to find it.
Thanks,
Steve

Yay! I've found the culprit...
For historical reasons, I still maintain my old Compuserve 3 account as my public e-mail address. Part of the CS3 installation is a Remote Password Authentication system called Virtual Key. I noticed that these dlls were being invoked during Store connection attempts, which I thought was a little odd.
I deleted the following files from Windows/System32: (annotations courtesy of the Compuserve info text file for Virtual Key)
RPA.DLL - The dynamic link library that implements the RPA protocol for Virtual Key.
RPACFG.DLL - The dynamic link library that implements the Virtual Key accounts wizard API and other configuration APIs.
RPAWINET.DLL - The dynamic link library that is required to enable Virtual Key for Internet Explorer, version 3.0.
RPASSPC.DLL - The dynamic link library that is required to enable Virtual Key for the Internet Mail client and other non-web clients.
RPAEDIT.EXE - An editor application for editing Virtual key Accounts as well as viewing and deleting sites from the Virtual Key Site List that is created by Virtual Key when accessing secure sites.
RPAUI.HLP - Help for Virtual Key features.
VKUNINST.DLL - An uninstaller program for Virtual Key.
RPAINFO.TXT - This file.
As I only access Compuserve through the proprietary CS3 front end, removing Virtual Key has had no impact on my Compuserve mail system and iTunes is now working perfectly.
I hope this information might be of some use to others in the future!
Steve

Itune Store Connection Problems

I downloaded the latest itune update yesterday morning (7/31) and now I am unable to connect to the Itune store.
I have done all the diagnostic checks suggested but still having problems connecting can anyone help?

you have probably tried this already, but restarting seems to solve many of the 7.7.1 issues.

Will you guys PLEASE fix the issues with the new update; it keeps crashing my ipad 2

Guys, the new update is driving me crazy! I can't even delete and reinstall apps because it keeps crashing when I hit the install button. DO SOMETHING!!

We here are not employees or representatives of Apple. We are all users like yourself.
Two things that might help. Reset all your settings and reset the phone. Use the Settings app to reset all settings. Settings > General > Reset > Reset All Settings Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that helps.
You might also let us know the specific problems you have, what you've done to correct them and what, if any error messages you have received. With that info someone here might be able to help you.

APPLE PLEASE FIX THE ISSUE WITH ITUNES STORE CONNECTION PROBLEM..PLEASE..

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