Apple, please help.

I have read about 50 threads about iPod Touch owners not being able to connect to iTunes on Windows. The steps on the support page doesn't fix this issue. I am quite annoyed because my iPod is completely unusable. This is terrible and obviously a problem a lot of people are experiencing.
I have asked this everywhere and tried pretty much everything, I just want answer. What can I do to get my iPod back? It's requesting to be connected to iTunes, but iTunes will not recognise the device.

First, Apple does not provide technical support here. These forums are all user-to-user assistance. If you want help directly from Apple, you'll need to call Apple's technical support phone line.
You've worked through all the suggestions in these support articles?
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/TS1538
If you have, are you by any chance running any of CA's security software on your computer? If so, this thread may be of help:
http://discussions.apple.com/message.jspa?messageID=10525876#10525876
Regards.

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    <Personal Information Edited by Host>

    tran ngoc nhan,
    Viết bằng tiếng mẹ đẻ của bạn?
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    CCC

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