Apple-PLEASE make a MASTER LIST of fixes Tunes 7.7 upgrade,Library Debacle

To: Apple Suppost
Cc: Apple Discussion Community
Re: Widespread problem with iTunes 7.7 Upgrade and Music Library Loss
There is clearly a big big problem with we that upgraded to iTunes 7.7.
Upgrade to 7.7 , Library dissappears.
I came to Support today, in hopes of finding out what may have happened to my Library, which I keep on an External HD.
First checking support , I found NOTHING. As usual.
When I came over here to check Discussions , well, what a trainwreck.
Apart from fixing the danged application, I ask, plead, beseech you kind people at Apple Support:
Please create an up-to-date list of fixes.
There are so many threads, so many things to try -to varying degrees of success- that I am paralyzed with doubt and confusion.
Which of these zillion fixes should I try?
I am NOT a left-brainer so I am useless at deciding what I should do. Further , I am only slightly confident that I am doing the right things:
-did I drag and drop the right file?
-What's an xml file ?
- is this what "open from applications" really means?
- what exactly does "library" is "in" "iTunes" mean and how do I know I am in the right place?
Please create a comprehensive list , culled from all of these unhappy 7.7 Upgradees.
Help me know what are the latest and bestest way to find "my iTunes" (whatever that means.
Make it step-by-step so a non-linear thinker can follow it, without fear of fcuking up everything even more.
I know that I have great limitationsin my understanding; I'm not ashamed to say so in public.
There's no way that i am the only Mac owner in all the land that is similarly handicapped.
I like to think I speak for us all.
Thank you , anyone who endured this long post.
Good Luck, Musicheads.
-eekahil

I think you misunderstand this forum. Apple Tech Support has essentially no presence here. It's a user-to-user forum. It's possible that one of your fellow users may take it upon themselves to summarize things but, then again, they may be too busy answering questions.
You also have to keep in mind that people come here with problems so, it sometimes seems as if everyone in the world is having a problem. But, the people who aren't having problems, aren't posting here.
So, you're going to have to do some of the work yourself to solve your problem. You might start by posting exactly what happened, what your seeing and what error messages your getting. If you've already done that in another thread, that's great.
Best of luck.

Similar Messages

  • Is there an app for "streetview" on maps?  I would pay big $$$ to get that map program back, Apple please make that an option in the App Store!

    Is there an app for "streetview" on maps?  I would pay big $$$ to get that map program back, Apple please make that an option in the App Store!

    Upgrading to IOS6 was a big, big, big mistake..... I needed the street view feature for travelling about.... What they have in now is crap !!!
    Also.... YouTube app is gone.... Is this supposed to be progress ???

  • DEAR APPLE, PLEASE MAKE YOU USB MODEM WORK WITH LION. Thank you so much.

    DEAR APPLE, PLEASE MAKE YOUR USB MODEM WORK WITH LION.
    Thank you so much,
    Yuri

    Yuri,
    Try Apple Feedback
    Check out the Zoom 3095

  • Apple, please make a iPhone friendly website. Thank you.

    Apple, please make a iPhone friendly website. Thank you.

    Exactly.  Which is what I was leading to.  Not sure why the OP is having issues with using apple.com on an iOS device.
    I'm guessing he just doesn't like using a small screen.  But, since that's  publicly viewbale feature prior to purchasing an iPhone, so... yeah.

  • APPLE- Please make Harry Potter

    APPLE- PLEASE MAKE HARRY POTTER AND THE DEATHLY HALLOWS PART 1 AVAILABLE ON ITUNES.

    A) We are not Apple.
    B) Apple can't publish anything on iTunes unless they are licensed to do so.

  • Apple please make this..... i am begging you...

    Can you find a way to make some sort of portable smaller "ghettoblaster" or "boom box" like unit, that has an integrated air port in it, as well as an am/fm, and typical features, as well as kicking good sound. It would be perfect for taking out on the deck or balcony and using the existing airport network and play the music that is already playing in the house via iTunes. With the remote function on the iPhone it would be seamless. I already have about four air port express units in my place and do want the ability to go outside with out having to plug in both the radio/ipod speakers as well as the air port. It seems that it is one of those things that i thought was made already but the lady in the Apple store looked at me like a confused puppy. Apple please make this so i can add it to the already long slit of products I want.

    -> http://www.apple.com/feedback/

  • Dear APPLE please make app that record screen. Thanks Good Bye

    Please make this app I want make a Let't play

    This is a user-to-user technical support forum. You're not addressing Apple here.
    Submit your feedback directly to Apple using the appropriate link on the Feedback page:
    http://www.apple.com/feedback

  • Apple please make landscape keyboard optional!

    Apple please have a feature in the settings menu where we can disable the landscape keyboard in messaging!
    Or even have have an option where we can disable the landscape mode in general. Theres lots of times where Im texting and slightly turn my phone and it goes into landscape mode. Or when im laying down and it stays in landscape mode.
    Its bugging me!
    Message was edited by: boredracer

    You are NOT addressing Apple here. This is a user forum, we are iphone users like you.
    You may leave feedback for Apple at:
    http://www.apple.com/feedback/iphone.html

  • APPLE: PLEASE make VPN exit conditional on closing shares!!!!

    This just happens too often: I connect to a customer via VPN and when I disconnect, if I haven't closed the open shares I opened during the session, my MBP COMPLETELY AND UTTERLY LOCKS UP!!!!
    I've waited up to 10 minutes for things to settle, but there's nothing that can be done except a hard reset. It simply doesn't respond to any of the normal key commands used to regain control of the system.
    And when I do close the shares: I disconnect and everything is just peachy.
    It would make perfect sense to either ask the user to eject the shares before closing the VPN, or even better, have the system automatically close the shares before disconnection.
    This is a really big oversight for anyone doing VPN, and it has a really simple solution. Some searching shows this is in fact a common problem. If someone know WHERE I can send this to Apple tech support more directly, please let me know; I couldn't find a direct email on the main support page.

    If you want to report this to Apple, better, IMO, is to send bug reports and enhancement requests via its Bug Reporter system. To do this, join the Apple Developer Connection (ADC)—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report/enhancement request. The nice thing with this procedure over submitting feedback is that you get a response and a follow-up number; thus, starting a dialog with engineering.

  • Apple: please make Finder's windows minimum width smaller

    The minimum window width in the finder increased when Lion came out, and is now even larger in Mountain Lion.  I like to have multiple windows open in Finder, to remind myself of active projects, and these changes mean that with each OS release, I have to decrease the number of windows I can see at any one time.
    I see a few others have this same issue:
    http://www.pc-republic.com/2012/07/31/os-x-mountain-lion-finder-window-minimum-s ize/#comments
    https://discussions.apple.com/message/15812541
    https://discussions.apple.com/message/16651970
    https://discussions.apple.com/message/19129498
    I can't think of a reason that Apple won't let me make the windows smaller.
    Please help those us who are suffering from ever increasing window widths.
    (Unless this is part of a devious plan to eventually, in a few more OS releases, make OS X look like iOS where there is only one window)
    Dan

    It is simple.  Apple wishes you buy a bigger screen .
    Which screen are you using now ?   I have a 27 and no problem of course but I do not have this problem even on my MacBookPro 15.
    Anyway I agree with you, yours is a good suggestion because we have to be free to resize as much as possible.
    Here we are only users, no Apple people reads.
    Put your suggestion here  http://www.apple.com/feedback

  • I HAD A VISION LAST NIGHT!  APPLE PLEASE MAKE!

    Hey guys,
    I thought I would share a dream with you I had last night. As you may know I am a big apple fan. I love my mac pro, macbook pro, and mac mini. But my vision ( and it was a real dream! ) was to incoroporate the Mac Pro into a Home theater pc. All Apple needs to do is make the box smaller then the mac pro (but same design)! and make the dvd slot sideways. I think it would look great in any home theater setup. I would call it the iMount or the iTheater or the iRack
    Please apple, make this! And if you do, please dont forget to pay me a little bit eh?
    Thanks
    mo!

    IMO a Mac Pro-type system would be vast overkill. A mini has all the performance you need for a media playback system.
    But if you really want to suggest it to Apple, use the feedback pages. Don't hold your breath waiting, though. I think the number of people who would be interested in paying the premium price is going to be too small for Apple to consider.

  • Dear Apple, Please make Airplay a system audio option!

    If your like me and would like to be able to stream all of your computer audio over the wonderful airplay protocol, please comment and hopefully Apple can add this feature soon.
    R

    Apple doesn't necessarily respond to posts here. The place to send Apple feedback is: http://www.apple.com/feedback/

  • HT4907 Will Apple please make an iPad app for Back To My Mac?

    I understand Apple wants the user experience to be optimal in all applications, operating systems and devices. Just please let those of us willing to use our iPad to connect back to our Mac have an app. I know there are several apps out there that perform this, I just want to do it in native apps through my iCloud account so I don't have all sorts of accounts probing my workstation... Please...

    Thanks, I don't even really know why this posted here. There were some button looking things and maybe a dropdown or two at the bottom of the web form but none seemed to relate to "Back To My Mac" and it put it in AirPort. I didn't realize Apple had that feedback place, will do!

  • Can apple please make hdmi support for hbo go part of the next hbo go and max go update???

    Hbo and max go need to have hdmi support. Maybe they can make this happen through their next app update?

    No.
    Apple has no control over HBO or over what HBO enables in all.
    Due to what a mess licensing media is, HBO might not have the right to do hdmi out either.

  • Apple, please make YOURS apps support "flicking"

    The fact the the App Store and Calendar have little arrow buttons when I should be able to simply flick to the next page in the list or the next day/week/month in my calendar is pretty pathetic.
    You really dropped the ball on these!

    Many of us iPad users agree with you. We are not Apple employees or representatives of Apple - simply other iPad users like yourself. Let Apple know how you feel here.
    http://apple.com/feedback/ipad.html

Maybe you are looking for