Apple: Please post an estimated up time for the iPhone 2.0/iTunes Upgrade

Like many fellow iPhone users, I've been having a devil of a time completing my iPhone upgrade. It's stuck in iPhone purgatory awaiting a connection to iTunes to complete, and in turn, is a worthless shiny brick. If you could post an estimated time for the resolution of this problem, it would help me and many others from enduring hours or frustration and attempted workarounds (click on Music, then your phone, then music, then your phone, then the store, then the phone, click your heels three times). I work for a technology company, and we find that communicating the issue to the users is always better then letting them bang their heads against a wall asking 'why why why' while they cant get their work done.

The GOOD news is I installed 2.0... (I've been so excited about the new Apps!!!)... The BAD news is - Now I just have an image of a USB cable and iTunes logo on my phone and an error message in iTunes: "An unknown error occurred (-4)." ...please try again later.
More BAD news - All of these fantastic apps I've already purchased and I just want to use them, but no phone to use them on anymore. I'm sorry, but I can't live without my iPhone! I don't know where I'm supposed to be right now without my iCal... I don't know any of my friends phone numbers so I can't call them for help... I don't even know my Bank information because that was in there too.
- Please make it work again Apple! Please

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