Apple pop-up keeps popping up and freezing my apps.

Pop up keeps saying I need to log on to iTunes to receive notifications but I already am. Keeps doing it over and over again and won't let me do anything.

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If necessary...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iPad device settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

Similar Messages

Please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer. For example one message box i got says: Your Apple ID has been disabled. But the itunes guy says, he cant help me. Who can?

please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?

Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD.

HT5625 How can I combine an old Apple id to the new one and update my Apps. Can this be done?

I used an older Apple id for a few years and paid for Apps. Now, I don't use this anymore, but some of my paid Apps need updating.
I can't remember my old password, and Apple support doesnt' seem to have an answer. So, I can't update my older Apps.
Thanks for your help

You cannot combine accounts

How do I keep my daughter and I's apps and contact info SEPERATE on the same itunes while sharing songs?

How do I keep my daughter and I's apps and contact info SEPERATE on the same itunes while sharing songs?
I need step by step directions on set up different profiles on itunes for 2 seperate iphones. I want to be able to share purchases if desired, but not have to have the same apps/songs on our phones. I could do with sharing songs.....apps not so much. Please Help!!
Thank You

This should help:
How to use multiple iPods, iPads, or iPhones with one computer
Regards.

With iOS 7 and certain apps I get a message that ask me to connect to iTunes to receive notifications. After clicking "OK" it comes back repeatedly and freezes the App: Friends, Dropbox, among others. The only way to escape is to shut down and restart.

With iOS 7 and certain apps I get a message that ask me to connect to iTunes to receive notifications. After clicking "OK", it comes back repeatedly and freezes the App: Friends, Dropbox, among others. The only way to escape is to shut down and restart. I think this is a "bug" with older apps. How can I solve it in orther to use the apps? It doesn´t occur with my iPad, only with my iPhone 5.

Thankyou for your kind answer: with Dropbox, it solved the problem; with Friends, still the same

Whenever I press spacebar to playback my video project in final cut pro X, the color wheel pops up and freezes the computer. Doesn't matter what computer I use. Why and how do I fix this?

Like I said, I'm doing a simple video and have finally made some progress in editing. All of a sudden, when I try to replay the video the color wheel pops up and nothing works. It just keeps spinning and spinning with no end. I end up having to force quit the program. When I restart it the same thing happens. I've tried it on 3 different computers and the results have been the same. I've read that perhaps the software needs to be updated through the mac store, I did that to no avail. I also read that perhaps the preferences for the project/final cut pro need to be reset. I downloaded a program that is supposed to do this for me but it didn't work I also went into Preferences in Final Cut and hit reset under editing tab which also did not work. I"m really frustrated about this and I"m getting paid for this video. This needs to be resolved ASAP. Thanks in advance for the help: ask any questions.

Please give complete details of your system and the media and the project properties.

New 27 iMAC keeps crashing iMovie and freezing videos on YouTube & Quicktime

We just got a new Sept 2013 iMac three days ago, purchased refurbished from the Apple Store online. The whole point of the purchase was to be able to use iMovie to thoroughly edit videos for our YouTube channel, use garage band, lots of internet surfing and video watching etc. We spent the extra dollars to get what we thought was the most improved version of the iMac with all the souped up specs in order to avoid any hassle and headaches from a lack of performance. Here's what we have:
3.4GHz quad-core Intel Core i7
27-inch (diagonal) LED-backlit display with IPS technology; 2560-by-1440 resolution
8GB (two 4GB) of 1600MHz DDR3 SDRAM
1TB hard drive (We have only used 80 GBs of it so far, so plenty of space left)
NVIDIA GeForce GTX 775M graphics processor with 2GB of GDDR5 memory
720p Camera & Mic
OS X 10.9
We're feeling a bit duped now as this seems to have turned out to just be a big expensive piece of junk. Here are our problems:
- Firstly, thank goodness that we had our own Logitech HD camera/mic left over from our PC because the "HD camera" built in to the iMac is worse in quality than my old blackberry curve. Grainy, lack luster, mic has sharp and distant sound, really really bad and false advertisement.
- In the middle of using iMovie (iMac came preinstalled with the newest one, i think its 10?), it will stop responding properly or will crash and close, we wont even have any other programs running.
- When opening Quicktime to record a new video, in the middle of a recording or while the recording window is idle, it will start glitching - flashing between live footage and a freeze frame repeatedly. The only way to stop it is to quit out Quicktime and open again and try to record quickly, or in some cases we have to completely restart the iMac, which then still randomly in the middle of a recording or idle window it will continue to flash and glitch. (You can view an example here in the last minute of one of our videos, we tried to make it work and kept the take since we were doing our outro music dance, but it totally ***** when this happens randomly during our content portion and we have to redo recording. http://youtu.be/MAJzaEShJGw?t=4m34s )
- When watching YouTube videos, the computer takes a while to respond to a command, like if we click on a certain part of the video, it will not load it until we press the pause/play button a few times and wait. Also at the beginning of a video it will start glitching and freezing again, similar to how we explained above in the quicktime, but faster.
If you are familiar with what could be the problem or have any advice, PLEASE HELP, we are concerned that after dropping so much money within just 3 days of use, this iMac is not performing flawlessly in the areas that we most needed and want to know if these issues are common and fixable or if its a defect that would require we send this thing back immediately. We did not get apple care and would hate to have wasted money that we really dont have on a glitchy crashing huge piece of junk.
Want to mention a few other pros and cons unrelated to our issues, for those who may be considering buying one too:
PROS:
- The Magic mouse is really great, particularly because of the scrolling and zooming gestures. (Though sometimes i accidentaly swipe in a browser and go back to a previous page losing any information that was input on the page i was originally on, for example, i had to retype this whole apple imac inquiry because i swiped backwards by mistake and the whole form cleared! annoying, wish the horizontal swipe navigated between tabs instead of going through the page view history.)
- When the imovie is not crashing, after watching some tutorials and making a few vids, its a really greatly improved program from the '09 version we used to use. I import and edit videos much faster now, and footage does not freeze or take time to load while im dragging and dropping, it is immediately responsive.
- Love using the Talk to text function (like Siri) by pressing "fn" twice. Use this to write long emails and papers with ease. Would like to see a "Speak" read back option that allows for text to be selected and read back (like Siri on iPad)
CONS:
- The text is SO small everywhere and there is no option to exactly set text size across the whole system, only option given is to set a different resolution which lessens the quality of the screen with pixelation, and some programs give you the option to set custom sized text in their individual preferences.
- Sometimes in both iMovie & Garageband, simple automated functionality will stop working, for example in iMove, when certain screens or images are dragged and dropped to the work area by the activity bar (i dont know what else to call it, the line that rolls across during playback or stays put when pressing spacebar) usually, that screen or image will click into place to align with the activity bar and will highlight the bar yellow to further communicate that alignment before you drop it, but after extended use in a session, that snapping into alignment when adding items stops working. Or sometimes you can drag and drop the ends of a title screen to adjust/trim the clip, but after extended time that too stops responding and does not let the cursor turn into that arrow that allows you to trim or extend, until after many frustrated clicks or a quit and restart.
- When sharing/exporting a video from iMovie, i would recommend unchecking the add to theatre option because it significantly extends the amount of time needed to complete the action and i found out the theatre is just like a video stream of your movies to be shared on icloud for easy access from your other devices (similar to the icloud photostream connected to iPhoto). It takes the time to make the video readily availabe in various sizes on the Mac server for easy access, which means it takes forever for your video to be exported to where you actually want it. This is not something we need and is not worth the wait time. (For example, last ime we left the theatre box checked, the progress status of the video was estimated to be completed in 351 minutes, and then 20 minutes later that somehow inclreased to 385 minutes, then duddenly it was done, so i think this add to theatre option also cause the progress status updates to go berzerk.)

Given the maximum RAM that model can use is 32GB, and the earlier release of that 27" mid-2013 iMac is nearly the same in most regards, you may note the listing of this slightly older iMac 27" is here in an Apple support document...
•iMac: How to remove or install memory:
http://support.apple.com/kb/HT1423
http://support.apple.com/kb/HT1423#1
The images of where the RAM chips are located, behind a metal plate, should be similar in your iMac and the mid-2013 iMac 27" shown in images on that page. Note there are several models discussed.
You could take the computer to a certified Apple service facility (retail store, or specialist reseller) and pay them to do this, and buy the RAM from them, and you will pay for this at a retail level. If they do it, you'd want to be assured the computer did all the things you sought to cure by upgrading RAM, correctly without fault. Like run tests and stuff.... Or there's no reason to not go ahead (after confirming from Apple) that you could buy quality RAM and do this job yourself, citing the Apple page link I'd posted above.
Contact Apple Support:
http://www.apple.com/support/contact/
You'd have to obtain the correct RAM (as indicated in my earlier post, citing MacTracker) of suitable quality for use in a Macintosh computer, and the recommendation for a DIY is to get the kit from 'Other World Computing' OWC online at their site. You can talk to knowledgable sales staff at OWC about what you have and what you need, and to help they may ask for the product serial number.
This is OWC and they have the spec RAM required for your iMac 27" model; double-check info:
http://eshop.macsales.com/shop/memory/iMac/2012_27/DDR3L
Since yours is an Apple Refurbished model it will have a different number series. Unlike those in a retail store, because Apple does that to tell what ones they refurbished; refurbs I bought online were like that.
With questions during the first three months, you can get 'support' under the initial 90-day span of ownership of the new (and certified) Apple refurbs bought online; the other part of that is 'service' for 1 year. Call a nearest retail Apple Store, to set a genius appointment; or go online, and start the process of reporting your issue, while you still have some kind of warranty on the device. They can diagnose the issues you cite and tell you if you can upgrade the RAM (as you likely can) then you can buy and install the RAM yourself and probably pay less than 1/2 the retail rate, if you get some from OWC. A diagnosis is free if the Genius looks into it, but you'd need to set an appointment & lug the iMac to their store; protected from weather/shock.
If you want to extend the complementary service to three years (less the included 90-days) and add two years of AppleCare service, that is an affordable option of about $170. For a total of three years coverage.
{If you had a 21.5-inch iMac the RAM would require a service department visit where they use a different method to install the RAM upgrade. Those are built differently than the 27-inch iMac.}
There is a bit of detailed important information in the Apple link on how to upgrade the iMac RAM. There is a certain amount of RAM installed already and these chips would likely be removed if you get matching sets of new RAM to upgrade the capacity. And no matter what some say, there is a reason why they can be upgraded with more. Even with Mavericks OS X 10.9.x and its 'memory compression' etc, it would gladly accept all the RAM upgrade chips it could swallow. (Behind metal screen, mid-bottom iMac 27")
You may need to consider questions about applications that use system resources separate from those about whatever issues your iMac seems to exhibit. There may be some other cause of the video and iMovie symptoms, but more RAM won't hurt given the beast you bought can use 32GB and it has 8.
And if it seems too much to handle, you have 14 days from date of
purchase to take it back. Contact them ahead of then, if you do.
Hopefully this helps.
Good luck & happy computing!

New to Apple TV - do they all crash and freeze like this?

I have had mine for about 10 days. I have had it freeze (and do the diagnostics/restart) about 15 times.
I am starting to get the hang of it. It seems to hate a bunch of my videos (encoded home movies mostly - used Handbrake and VisualHub's Apple TV setting). I can get it to crash 'on demand' on a few videos.
What gives with the crashing? Can't it just choke on a video and refuse to play? Many times the crashing does not seem to be specific to a video though.
I have tried the diagnostics - it reported that it was fine. I tried the system restore .. still having trouble. I am thinking if I restore it again I should stick to the first firmware (ie: not update). Might that help?
Things are working better with the sync'ing now that I know that iTunes must be open - and I disabled the Windows 7 firewall rather than just poking the hole for the port Apple was requesting.
Anyway - I am really disappointed. The iPhone remote is great, I love having my iTunes library in sync - but lack of 1080p and these crashes are driving my family crazy. I am probably gonna return it, but hoping for some ideas...

do they all crash and freeze like this?
No, they don't.
Take a look at this document to see what formats are supported and how to properly convert them.
http://support.apple.com/kb/HT1532
This next document is very specific as to the formats that will play.
http://support.apple.com/kb/SP19
iTunes has the ability to convert movies to the proper format. So does Quicktime Pro. For the record, though, I have converted a number of videos using the Mac version of Handbrake and have had no issues what-so-ever playing those files.
Message was edited by: lkrupp

I know I've heard that iPads/iPhones can't get viruses but is it possible that they can? While using my iPad, it keeps going in and out of apps. On Facebook, status and profiles keep getting clicked and it keeps zooming in and out. Can anyone help

I Have an iPad mini, iOS 8.1. When I'm on my iPad, it keeps going in and out of random apps. Going to settings is the worse. As soon as I click settings and it opens,it starts clicking different things and tries turning on and off settings! In Facebook, profiles and status get clicked. The screen zooms in and out multiple times. It reminds me of when you call the help desk for a computer or a computer at work and they gain access and move around clicking and you're doing nothing. Basically things are being clicked and I'm not doing it.....can anyone help?

At this point, I would go for reset to its factory default condition, using the iTunes program to get a clean system install. That way you'll clean everything out and just have it set up the way it would come from the factory. You'll need to do your backup (on the iTunes program too) and be sure you understand which stuff will be saved and which will not (from the links below). Also turn off any anti-virus program you may have on your desktop. Then when you reset it to the factory default condition, don't restore your backup just yet ... until you check it out without your data put back on it. Verify its operation first, to make sure that you know it's okay. Hopefully everything is okay at that point, otherwise you'll have to take it into Apple to check it out for any hardware failure.
Here are the links, and the last one pertains to the reset to factory default condition ...
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414

Popping noises and freezing up.

I have a MacBook with Mac OS X (10.4.11). I keeping hearing these popping noises from my computer and my screen (when watching a movie on iTunes) freezes up for a couple of seconds. Even when I am not watching a movie my computer pops. I've searched the support pages and the only thing I could find was an audio update for Mac OS X (10.4.10) which does not work for my computer. Can anyone help me?

Finally, somebody else with this problem. I too have 10.4.11 on 3 macs, my MB, my iMac and my work MB. Randoms pops all the time and nothing consistent, just lierally as and when. I actually rang apple about this and they said they couldn't help and the mac needed service, my a**.
I find it hard to believe i can get this from 3 machines. I've had my iMac for 10 months and Macbook for 5 months before this started. I can't work out what the **** it is, i thought it was quicktime so i rolled back to 10.4.9 with QT 7.1.6 and nothing changed. My only other conclusion would be a firmware update because thats something that cannot be reversed.
Cheers

X marks is blocking me from using firefox as soon as i open it up X marks pops up and freezes everything

I click on Firefox to open the browser then X Marks pops up on the screen tells me it is lading then it shrinks to a bar . I can't close it nor can I click anywhere on my screen with out my computer going bonk bonk and not doing anything i click on. How do I fix this I have gone into my program list to delete X marks but i can't find it. please help me so i can use my Firefox

Hi cjernigan-
Are you using the Xmarks addon for Firefox? [https://addons.mozilla.org/en-US/firefox/addon/xmarks-sync/ ]? I would suggest trying to download it again, and hopefully that will help sort out the problem.

Outlook 2010 keeps locking up and freezing - large mailboxes

I have an attorney customer who has 3 large Outlook pst's as follows:
main mailbox - 1.6GB
Archive mailbox - 14GB
another mailbox - 6GB
He keeps everything in the Inbox with thousands of items deep.In an ideal world he would like to keep all mailboxes open and accessible but when they are all open Outlook hangs constantly. I have ran scanpst on all the mailboxes and disabled all unneccessary addins but the issue persists.
He would be willing to pay for a solution if one is out there. Can you guys suggest anything where he can have access to all his email at once without Outlook freezing up?
His outlook is setup with 1 pop email account and he only accesses email on this one computer. I have tried using Xobni as well. Didn't help.
This topic first appeared in the Spiceworks Community

Hi Tim ..
Reinstall Safari 5.0.6 for Leopard
Then restart your Mac. Try Safari.
If it crashes again, uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Quit then relaunch Safari. From the Safari menu bar click Safari > Empty Cache
Right or control click the Safari icon in your Applications folder then click Get Info.
If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.
edited by: cs

"Login to Xmarks" keeps coming up and freezing our Firefox

A box with "Login to Xmarks" keeps popping up on the screen. It freezes Firefox. We have to shut down the computer to open Firefox again. After a short time the box appears again. As far as we know we have never signed in for Xmarks. How do we get this off the computer?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

My macbook keeps turning off and freezing on start up

So like my macbook keeps either freezing on start up or it will just shut off or restart itself
When it restarts itself it will bring up the main screen then this box comes up telling me to hold down the power button and restart it
A friend said it might have something to do with the fan not working or it overheating
But I can have it off all night then turn it on in the morning and it will mess up
It will do it sometimes between 2-4 times
I don't know what is making it does this
I ran the check up things and it said that nothing was wrong?

This sounds like the same thing that has been happening to both my Macbook and Macbook Pro. Some others sound like they have similar problems. This is what I posted in the Macbook Pro area regarding the same symptoms. This is discouraging. These computers are expensive and they should have the bugs worked out better than this.
From: Massachusetts
Registered: Mar 5, 2006
Re: Brand New MacBook Pro 2.33GHz dies
Posted: Nov 16, 2006 3:52 PM in response to: Newton
Reply Email
I wonder if I have similar problems. I have both a Macbook Pro 15" and a Macbook 13"
1st my macbook started shutting itself off unexpectedly. It got more and more frequent. I have done several fixes including: archive and install, sending it in to have a logic board replaced, downloading an updated disc utility repair, and sending it in to have a power component replaced. Now I will be sending it in for a third time and I think they will replace the Macbook machine if this repair doesn't work.
Now my Macbook Pro is doing the same thing. I have had it for about 6 months and it was running fine until now. I ran the exact same software on my 12 G-4 powerbook without any problems. One of the computer people at work said it sounds like a power problem. It happens whether it is running AC or on battery power and doesnt seem to matter what I am doing.
I am waiting for the macbook to be fixed before I address the Macbook Pro because I dont want to have both of my computers in the shop at the same time.
Any suggestions? This seems totally unacceptable for two new expensive computers.

HT4623 apple on phone keeps flashing on and off, how can i fix this?

I did an update and now the phone just keeps flashing an apple. How can I fix this issue?

connect to a computer with itunes and restore phone, before you connect the phone to the computer get the phone off and hold the home button while you connect the phone to the computer and you want to keep holding the home button till the phone shows the connect to itunes. ITunes then will say that if found a device in recovery mode.

Apple pop-up keeps popping up and freezing my apps.

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