Apple ProRes QuickTime Decoder  - Both types say I have "a newer version installed", but I can't view Pro-Res files on either type of machine.

I'm trying to view a Pro-Res file from Final Cut Pro on machines that have Quicktime Pro, but having no luck.  I've tried installing the "
Apple ProRes QuickTime Decoder " for both Windows and Mac (on the correct machines), but I keep getting "You already have a newer version of this installed" on each machine, and can't finish.  Needless to say, the Pro-Res file will not play on either machine, and there seems to be no way to remove a "newer version" and install this one.  Thanks for any suggestions.

Rob,
There is no quicktime folder there. And no quicktime program is installed when I try to install iTunes. The only reason I tried installing quicktime in standalone was because the itunes install was not actively going to the quicktime part of its installation.
I've tried removing everything and only installing iTunes. But even after deleting the physical files, using the WIndows Install cleanup tool, and cleaning up my registry, the quicktime portion of the iTunes install doesn't complete, and I keep getting "unknown" errors from the crash prevention program, and from what I can see it's because there's no physical Quicktime program installed.
As for other accounts, no I cannot start it up with other accounts, I keep getting the "Unknown" error and there is no physical files for quicktime anywhere.
And selective startup doesn't seem to work as there is NO qttask option when I run selective startup.
So, I seem to be out of options, and thing else I could try?
~Jay

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