Apple RAID Card error in Mac Pro Tower

Hi, not sure where to post this, but we're getting an error using the Apple RAID card in a Mac Pro Intel Tower. It is "Controller reports RAID system 72-hour battery reserve unavailable - System is configured to run without battery."
Also the status: "Write caches disabled"
System seems to run OK. Is there a way to correct this and have the errors not appear?
Thanks in advanced.

Hello Tim
If this is a recent purchase then its quite normal see:
http://support.apple.com/kb/HT1346
Tony

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    Battery finished conditioning
    informational
    Thursday, December 5, 2013 9:53:44 PM PT
    Battery started scheduled conditioning cycle (write cache disabled)
    informational
    Friday, September 6, 2013 10:53:11 PM PT
    Battery finished conditioning
    informational
    Friday, September 6, 2013 3:41:33 PM PT
    Battery started scheduled conditioning cycle (write cache disabled)
    informational
    Saturday, June 8, 2013 3:41:35 PM PT
    Battery finished conditioning
    informational
    Saturday, June 8, 2013 8:37:49 AM PT
    Battery started scheduled conditioning cycle (write cache disabled)
    informational
    Thursday, May 30, 2013 4:09:51 PM PT
    Marked drive in bay 3 as a global spare
    informational
    Thursday, May 30, 2013 4:09:42 PM PT
    Adopted drive in bay 3
    informational
    Thursday, May 30, 2013 4:08:59 PM PT
    Degraded RAID set RS1 - No spare available for rebuild
    critical
    Thursday, May 30, 2013 3:32:29 PM PT
    Degraded RAID set RS1
    warning

    Power Pig wrote:
    "Hesitant to plunk down $160 on a new spare disk if the present one isn't actually dead ...
    % sudo raidutil list raidsetinfo
                                         Total     Avail
    Raidsets      Type       Drives       Size      Size  Comments
    RS1           RAID 5     1,2,4      5.23TB    0.00MB  Rebuild: 0% complete     
    I was talking about this.
    This looks like a RAID 5 setup without the parity to me. I would said it basically a RAID 0.
    Also you metioned "I guess that previous spare must really have gone 'bad', despite having never been used! "
    I wiped everything out, I selected the 3 disks and clicked on "Create RAID Set" with RAID5 selected and the "Use unassigned drives as spares" option checked.  The 3rd disk has always been marked as the spare ever since then.  You do not have a choice to create a "RAID5 setup without the parity".  If I wanted a RAID0 I would have chosen a RAID0!  raidutil now says
    % sudo raidutil list raidsetinfo
                                         Total     Avail
    Raidsets      Type       Drives       Size      Size  Comments
    RS1           RAID 5     1,2,3,4    5.23TB    0.00MB  No tasks running
    Every time the system would 'lose' Drive 3 on boot, I would just keep rebooting until it was 'found', and then manually re-assign the now-'floating' drive as the spare - and the RAID would rebuild.
    There was never a problem until the day that prompted this post - when it would not find Drive 3 no matter what I did.  I turned the Mac Pro off for several hours until the drives had all cooled down and it still did not find the drive.  I left the machine on but unmounted the degraded volume until I got the new replacement drive.
    I really don't understand what you are getting at. It's like you are trying to tell me I set it up as a 4-drive RAID5 with no parity(!) and that I was in grave danger because one of the disks was gone.  The actual RAID contents (spread across Drives 1, 2 and 4) were never in danger, unless a 2nd disk had failed while the spare was not seen by the Apple RAID card.  I wasn't too worried about that happening.

  • CAN the Mac Pro deep-sleep with the Apple Raid Card?

    So, reading through previous posts, there seems to be a problem (or 'feature' to charge the battery?) that prevents the Mac Pro from sleeping when the Apple Raid Card is installed.
    Can users owning this setup corraborate? Is this indeed the intended way to work?
    Thx,
    Dan

    as far as I know, deep sleep is only available for portable machines. if you meant regular sleep I cant help you because I haven't got a RAID card.
    edit: I may have confused deep sleep with safe sleep… sorry.

  • Mac Pro with Apple Raid Card - 1 drive OSX (JBOD) + 1 drive Vista?

    Can anyone walk me through what I'd need to do to set up an early 2008 model Mac Pro with the Apple Raid Card pre-installed and 2 500 gig drives, so that I can have OSX on the first drive and Vista on the second?
    I know it defeats the purpose of the raid card, but...
    What I've done so far is:
    1. Removed drive #2
    2. Install and using Raid Utility, add the first drive as a JBOD set/volume
    3. After install, shut down the machine
    4. Re-add drive #2
    5. Restart
    6. Use disk utility to add drive #2
    I tried to use bootcamp, but it only wants to put windows on the first drive - which won't work because it is RAID.

    Run Vista off an ATA interface in the 2nd optical drive. There is an SATA 2 ATA adapter.
    I think you can boot Vista off some RAID controllers, check out Highpoint RocketRAIDs. Should be able to configure the RR.
    Boot Vista off USB is a stretch.

  • What's the difference in Apple RAID card battery error messages?

    I have a Mac Pro with 2 quad core Intel Harpertown CPUs at 3.2GHz, and an Apple RAID card.  RAID Utility shows that the battery failed but in my research, nobody explains the difference between "Battery failed (code 0x#0 = 17)" (which is what I have) and "Battery failed (code 0x#0 = 18)" or ""Battery failed (other than expired)" (the latter two are what everybody talks about) and what the code numbers mean.  Speaking to a local AASP, they recommend that I just wait for a couple of days to see if it's doing the automatic 72-hour reconditioning operation since my Mac Pro is attached to a pretty hefty UPS (2200VA with nothing else attached) and power failures where I live are rare plus the write cache has been disabled so the RAID card is basically doing write-throughs at the moment.  But curiosity about the various, different error codes and messages is getting the better of me.  Thanks in advance.
    Also, what's worrying me (since RAID Utility is so vague) is this entry I found under "Hardware RAID" in System Profiler:
      Status:
      Charging:          No
      Conditioning:          No
      Connected:          Yes
      Discharging:          No
      Sufficient Charge:          No

    As an update to this, once I replaced the RAID card battery (which was an absolute nightmare--the writer of the instructions at Apple obviously had never done it for real nor seen it done since they omit a lot of important things), the problem went away.  But I'm still intrigued about what the error codes mean.

  • My Mac pro tower has an "ATI Radion hd 2600 XT" video card, and it stopped getting signal to my tv, are there common problems known? How can I troubleshoot this problem when the signal isn't reaching the screen?

    My Mac pro tower has an "ATI Radion hd 2600 XT" video card, and it stopped getting signal to my tv, are there common problems known? How can I troubleshoot this problem when the signal isn't reaching the screen?

    http://discussions.info.apple.com/thread.jspa?messageID=12248238&#12248238
    http://discussions.apple.com/thread.jspa?threadID=2649035&tstart=0

  • Monitor goes dark on 2008 Mac Pro Tower with ATI Radeon 5870 Card

    I have a 2008 Quad Core Intel Mac Pro Tower running 10.6.8.
    The original graphics card had trouble with HD movies of any kind and eventually my screen would sometimes not turn on (stayed black) when the computer was turned on.
    So I replaced the graphics card for both reasons to a ATI Radeon 5870 PCIe with a GB rather than the 256 that came with the machine.
    The problem was solved. I got a new monitor, one that is like the latest ones and all has been working great for a few years.
    Then recently the monitor started going dark while the computer was on. (no screen saver or anything like that, I can be in the middle of work on a photo or video).
    Trouble shooting I have tried.
    A forum said drag the mouse to the hot corner for a while and then back. Well, I tried, assuming I was dragging the mouse to the corner. Didn't work.
    I tried using the keyboard commands to shut down the computer. It didn't work.
    I tried plugging the keyboard into other USB ports and tried to shut down the computer. No luck.
    The only thing that works is shutting down the computer with the power button.
    on start up the monitor is back on.
    Sometimes it works for days like this, other times the monitor stays on only minutes.
    The monitor is fine. Tested my old monitor on the computer to make sure it wasn't my new monitor.
    So the questions are:
    Can it be over heating?
    is it worn out, toast, done and or dead and dieing?
    Should I buy a replacement graphics card VS finally upgrading and getting a new computer (lots of $$$$ but then I do work in HD Video so....)
    any help is appreciated
    thanks
    john

    Replacing FBDIMMs would be today inexpensive and worth doing.
    No one knows if heat is an issue without your using thermal sensor monitor. Probably want to up the default fan speeds while at it.
    And because you don't have Lion+ then even more reason to setup a small maintenace volume on another drive with OS X basic system for repairs. In fact you should always have a bootable backup or two  you can rely on.
    Restarting may work, or it  may be you have now new issue with corrupt fies or directory that a safe boot even is no guarantee of fixing.
    When in doubt, try a clean new OS install on another drive.
    And FBDIMMs: $25 for a 2x2GB set on Amazon.com
    You want to get  the most out of what  you have, a small investment  in RAM,  maybe recycle those drives for 2-4TB units. And an SSD will have system responding better and perform better.
    My guess, the 5870 wasn't needed and was overkill and a 5770 for almost  half would have been more than adequate.

  • How do I determine what needs attention on my Apple RAID card?

    Every time I turn on the computer, I get a message that says," The Apple RAID Card installed in your system requires your attention."
    This is what I have: RAID 065-7214 Mac Pro RAID Card
    Why do I keep getting this message? I am not sure what needs to be done to rectify any error. If there is no error and the warning is just due to battery charging, then I would like the warning to stop appearing--or do I just have to continuously click "Ignore"? Any insight into this?
    When I open RAID Utility it says: RAID set R0-1 has been mounted with indeterminate data loss. ( Is this just due to improper shutdown?)
    Also: Controller reports RAID system 72-hour battery reserve unavailable-System is configured to run without battery.
    Message was edited by: Darlyne

    I have had the exact same error message. When you open Raid Utility (that is where you can read what "attention" is needed you will see under the "Status" section what happened, and under the "Tasks" you will see the raid card "initializing" your RAID set. The first time I saw this I freaked, thinking that my drives were being reformatted, and my data would be lost. This is not the case. If you look down on the left side, you will (hopefully) see green lights next to your drives. The initialization seems to be a verification of the raid structure -- basically checking to make sure everything is redundant.
    So, back to the original question: it seems from my poking around that you SHOULD NEVER TURN OFF your Mac Pro with an Apple Raid Card installed. The firmware is not able to spin down the drives correctly, so when you turn your machine back on, you get the error message we have been discussing.
    I would recommend you get a good battery backup (UPS, like an APC) and just power off your monitor when not using your machine. I did not see this in the documentation, I am not 100% sure, but this is what I will be doing. In my case it takes many hours for the Raid Util to initialize my Raid again.
    Hope this helps.
    Theo

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