Apple Remote App and iTunes

Hi
I've got the latest software on iTunes and my Remote App for iPhone and iPad.  I've noticed from tint to time that when selecting the source in the Remote App (I.e. whether to play music / films etc from iTunes or my AppleTV I notice the icon for iTunes DJ appears (icon is several CDs stacked on each other).  This only appears very occasionally and I have no idea what triggers its appearance.  I would have though it should appear there all the time. 
Anybody have any clues as to what is happening and why?
Thanks

Hi,
I have had and fixed a similar issue;
Setup;
Linksys ADSL router/model (4 port wired and wireless)
LAN Network = 192.168.0.x
Mac Mini wired into the router (on same LAN)
Airport Express wireless (driving my stereo speakers and acting as a wireless client on the same LAN)
Apple iPhone 3GS wireless with Apple Remore app
iTunes 9.blah (last 9.x version before 10 havent upg yet, iTunes all configured to use airtunes, remote speakers and remote app etc)
Now It will all work fine and dandy at first then if i stop itunes (and the remote app disconnects) after a while (5 to 10 mins) the mac goes to sleep to save power.
The mac doesnt wake up again to accept the connection from the remote app.
So I found an apple support article (cant find it now) that suggested that I set the "wake on lan" feature, this wakes the mac and itunes if the mac has slept. Its in the system preferences / energy saver (its something like "wake on lan" or "wake on network")
This fixes it for me.
Cheers

Similar Messages

  • Unable to pair Apple Remote App with iTunes

    I am running a Toshiba Satellite L505D-S5965 with Windows Vista SP 2. My iTunes software is 8.2.1.6, and my iPhone 3GS is running OS 3.0.1 (7A400). Both the Satellite and iPhone are connected to the same WiFi local network, and yet the App "Remote" by Apple Software is unable to communicate with iTunes to allow the entry of the four digit code to establish control of the iTunes library. Shortly after purchasing the iPhone 3GS I purchased the Satellite, but in the couple of weeks between the purchases the Remote App worked fine on my Gateway running Windows XP SP2. I have been through Apple Telephone support twice, and have really run one of the technicians through the mill researching possible solutions. I have visited an Apple Store Genius, who could find no reason for the problem. The iPhone and Remote App worked perfectly well on the store's WiFi and Mac, but his iPhone also wouldn't work with my laptop. I have been through Kaspersky's technical support system to ensure that there isn't a firewall issue. They have assured me, after reviewing logs from my laptop, that this is not the case. I even went so far as to uninstall all my Kaspersky product, but the Apple Remote App still would not function properly. I have updated the router's firmware, and checked that the laptop's wireless card is running the latest driver. At this point I can't think of anything else to try but would really appreciate any suggestions. Thanks, Steve

    Monday 7th Jan.
    Just to say that Apple did call me this am to discuss the problem on foot of a call I made last week.
    In the meantime the remote worked with both a 2007 IMac and a 2009 laptop but not on the m-mini.
    When I tried  pairing this morning during the call by pressing Menu and next together it paired.
    The change is very subtle, it just says paired in the advanced section of the security et sl section as referred before, with a fleeting 2 intersecting rings icon.
    The big difference is that Front Row is gone....
    The remote only works to a limited degree within some apps such as iTunes and iPhotos.
    In theory it controls the volume in iTunes but as of now for me  it doesnt....:( need to look more.
    As to what the problem was:
    It seems there is a set of keyboard combinations that can be used to force a  reset the ID of the remote, the suggestion is  MAYBE that by getting it to work on the iMac and laptop in some way reset the ID.
    This stuff  is WAY beyond my skill level:)
    I did impress upon Apple the need to look at the issue in threads like this....
    Message was edited by: qazxsw52

  • Remote app and iTunes 12

    My iTunes library no longer appears in my remote app.  I know it is not a Home Sharing issue because the library is linked to my Apple TV.  However, it won't appear in my remote app on my iPhone 6 or my iPad Air.  Hasn't worked since the update to iTunes 12.

    I’ve been researching similar issues for the better part of a week. Bottom line: Cycling power (unplugged for 30 seconds+) on my Airport Extreme (not necessarily my Verizon FIOS broad and router) solved the problem for me.
    Here are the issues I was trying to fix (similar to others on the board):
    1) Airplay stopped working at some point in recent time. The icon disappeared from my iOS devices when they were in my home network
    2) Apple Remote App for IOS stopped working on my iPhone 5 (IOS 8.1) and iPad Air (IOS 7)
    As noted by others, my iTunes home sharing continued to work, and I was able to stream music, movies, etc. to my two Generation 2 Apple TVs
    Over the last few days, I tried the following:
    a) Cycling power on my ActionTec router
    b) Upgrading my iPhone to iOS 8
    c) Reseting my apple TVs
    c) Restoring one of my gen 2 AppleTVs to factory original settings
    d) Hard resets on my iOS devices (iPhone, iPad Air)
    e) Uninstalling the Remote App from my iPhone and reinstalling it
    f) Turning off Home Sharing, and turning it back on again
    Most of the reports I found on this board while researching the issue correlated the above loss in functionality with the iOS 8+ upgrade and/or the recent upgrade to iTunes 12. That could be the case for many, but it was not the case for me. Whatever it was, the issue was resolved when (and only when) I cycled power on my Airport Extreme.
    I had my airport extreme set to automatic updates, so I’m not sure if/when Apple pushed out an update in the recent pass that caused the functionality to be lost.
    Hope this helps!
    P.S. Is there any place I can see when Apple last pushed out an update to Airport Extreme?

  • Remote App and iTunes not syncing

    I'm trying to get the Remote.app and the iTunes DJ to sync so that I can control my computer library from iPod Touch. However, the icon for remote does not appear in the iTunes tray under my iPod in "Devices." How can I fix this?
    For starters it is a 2.2 version iPod (volume rocker version) and I have the 3.0 firmware on it. My iTunes is the current 8.2 version. I also already have "Look for iPhone and iPod Touch Remotes" checked in my preferences in iTunes. I do have a wireless connection and both my laptop and iPod are connected to it properly. My iPod was connected before, but accidentally. I removed another computer from the library list and now it won't connect.

    Have had the exact same problem since the last iTunes update came through. remote worked just fine before that.

  • Iphone remote app and itunes

    All seemed to be going well until - the updates.
    Now my iphone will not recognize my itunes libraries. I deleted the library link from the iPhone remote app and even told itunes to forget all remotes. Back to my iphone to set up as a remote - again. The iphone generates the 4 digit code, itunes even recognizes the iphone, allows me to enter the code, and returns the screen that I can now start using the iphone as a remote. --- Back to the iphone - and the remote app can "find the library" - What gives? Help
    <edited by host>

    Revelation, do you mean complete restore of the iPhone and all contents thereof? Or the Mac?
    I have deleted the application "Remote" from the iPhone, and I have re-installed it. Each time the application will work for a limited time, and then it loses the ability to locate the library.
    I continue to suspect IP addresses as the source of the problem, and wonder if the addresses must be static on both devices in order for them to maintain a connection. However, I find it odd that iTunes can register the presence of the iPhone enough to list it in the "devices" pane (therefore, I assume that the two devices are communicating over my network) but then the iPhone fails to locate the iTunes library.
    Other applications (Briefcase Lite, for example) seem to be able to conduct over-the-network business without difficulty.

  • Remote App and iTunes Movies Library

    I am using the remote app on my iPhone and iPad to control iTunes.
    Everything works fine, but what I do not understand is, why does the remote app not list all movies in my iTunes? It only lists H.264 files, but not MPEG-4 files. All of them are listed in iTunes and it plays both filetypes without any issue.
    Why is this?

    Having exactly the same issue with my .mpg files. This was the main reason I installed Remote.

  • Remote App and iTunes wont work! Please help.

    I am having a really hard time making the remote app work with my HP laptop. I have a Mac that connects flawlessly through my remote app but the HP just wont see my phone. I have done everything possible with firewall settings but still can not connect. Please advise on what I might be doing wrong.

    Usually when this happens either quicktime is not installed properly OR you have the Qoologic adware on the PC.
    So first we will scan the system for adware. A good program for catching the Qoologic adware (Which affects iTUnes) is Ewido. You can download and install it here http://www.ewido.com Just scan the system and if it finds adware, have it remove it.

  • Remote app and iTunes Radio question

    Am I missing something or are we not able to control the iTunes Radio with the Remote Application for iPod Touch/iPhone?
    I can control my music library obviously with the Remote app, but I see no where in the app to control the Radio.
    If I sit at my iMac and select/play a radio station and then look at my iPhone running Remote, I can see that it's play the radio station, but I can't select other radio stations from the Remote app. I stream music from iTunes to several speakers throughout my home and would love to be able to control the Radio from anywhere in the house much like I do my iTunes library.

    rnrjt wrote:
    Can I run the radio from my laptop?
    I'm not sure I understand your question. The only place you can run iTunes from is a computer, either laptop or desktop. iTunes Radio is part of iTunes so you run it from your computer.
    If that doesn't answer your question, let me know and I'll try again.

  • Apple Remote Desktop and Itunes

    I am using Apple remote desktop to connect to several servers with several users on each server. When Itunes is playing and I try to fast user switch, it will stop playing itunes on the user I am switching from.
    Is anyone familiar with any problems like this? It is blowing my mind!
    I am running the latest version of both Itunes and ARD.
    Thanks!
    Mike

    It is if you are trying to stream it.
    Users may want to stream their music into a third party program such as Ventrilo (as I do) to share their music (but not their libraries) with other listeners and speak on Ventrilo at the same time. You need two user profiles running Ventrilo at the same time, and two user profiles running iTunes.
    When I roll over to User Profile #2 after setting up iTunes to stream into Vent in User Profile #1, iTunes stops playing. This is a recent change. It's annoying.
    How do I change it?

  • Remote App and iTunes issue

    I have a Windows MC machine I'm using in my living room. I recently had to reinstall Windows because I was having some minor issues. After reinstalling, I downloaded iTunes. Everything is great, but my iPhone is not showing up as a device in iTunes. My iPhone remote is working on all of my Mac just fine... but my PC just wont see it. I've disabled the firewall, set all the preferences as needed... EVERYTHING SEEMS right. iTunes is seeing shared libraries... it just doesn't see my remote. Please help!

    Have had the exact same problem since the last iTunes update came through. remote worked just fine before that.

  • I can't connect to my iTunes library on my Macbook Pro using the Apple Remote app on my iPhone 4S. Why?

    Hi all,
    I've been looking through the forums for help with this problem. There are a couple of threads with similar problems, but no solved threads and the discussion doesn't seem to go anywhere... As far as I can tell, it's been causing a lot of annoyance for many users, including myself, but it looks like the community's in the dark about why it's happening!
    I'm trying to connect to my iTunes library using the Apple Remote app on my new iPhone 4S. As you may know, there are two ways to do this:
    Connect via Home Sharing by setting up Home Sharing on both iTunes and the iPhone, or
    Connecting directly to iTunes using a four digit passcode.
    I've tried both methods, and neither work!
    Here's what happens for each method:
    From the Remote app start screen, I tap the "Turn on Home Sharing" button. I enter my Apple ID details (which are definitely correct), and get a confirmation message on my phone saying "Home Sharing is on using [my email address]. To control iTunes: Choose Turn On Home Sharing from the Advanced menu in iTunes on your computer." I then go to iTunes, turn on Home Sharing, enter my Apple ID again and get a confirmation message saying "Home Sharing is now on", etc. However, there's no connection formed between my iPhone and my Macbook Pro - the Remote app just shows a message saying "Turn on Home Sharing in iTunes on your computer or on Apple TV using the account [my email address].
    From the Remote app start screen, I tap "Add an iTunes Library", and the four digit passcode is shown on my phone. I select the new "Quintin's iPhone" item that appears in the iTunes sidebar under "Devices", and enter the passcode on the screen that appears. Once I've entered it, I get a confirmation message saying "Your Remote is now able to control iTunes" with an "Okay" button. Clicking the "Okay" button makes the screen and the sidebar item disappear completely. On my phone, a message that says "Looking for ..." is shown on the screen with a spinning loading wheel, but nothing happens. After a minute or two, it stops and simply says "Could not find".
    After trying both methods, I went through all of the troubleshooting steps here: http://support.apple.com/kb/ts1741 . Absolutely no effect.
    I should mention that I was experiencing similar problems on my old iPhone 3Gs with an older version of iTunes. I thought it might have been some kind of hardware fault and expected it to clear up once I got the new phone, but the problem is still there. It's a new phone, a new computer, a newer version an iTunes... even a different network I'm trying to connect to it on. Bizarre!
    I've even tried using the Mobile Air Mouse remote application instead. However again, the Mobile Air Mouse app on my phone can't pick up the Mobile Air Mouse server on my Mac.
    I'm kind of at the end of my rope here. Anyone?

    I have the exact same problem trying to use the Remote app on both my iPhone 3gs and iPad 2 with either my Mac or ATV2.  My Remote app used to work on my phone - I can't recall if I ever actually used it with my iPad, but when I tried today, I got all the same results as you did (on both iPad, and then iPhone).  I  was using my ATV2 to play music from iTunes on my Mac and wanted to use the Remote app, but it would not connect to either device no matter what I did. 

  • Can't get Apple Remote App to stay connected to my ITunes library.

    I recently had my modem and router taken out by lightening.  So I replaced them both with what is supposed to be the latest and greatest.  Simultaneously, Apple had a new version of ITunes, so I updated.  Now I can't get the Apple remote app to stay connected to ITunes.  If I start ITunes on my computer, my IPhone 5 will see and connect to the library, as well as my IPad.  But as soon as my IPhone or IPad goes to sleep and I try to reconnect to the library, it can't connect to the library.  I've never had any connection problems before and not sure what is causing the problem.  I can turn off Home Sharing in ITunes and turn it back on again, or restart ITunes and it works, but as soon as the IPhone or IPad goes to sleep, it won't reconnect again.  Is this a router issue or ITunes Home Sharing issue?  Any input to resolve this will be greatly appreciated..............because it is really annoying not to be able to control music the way I did before!  All products have the latest updates.

    Take it back and exchange it.
    If the remote doesn't work out of the box new then either remote is faulty or AppleTV is faulty (eg IR sensor not located properly in the case).
    Either way one of them isn't working, exchange it.

  • Apple Remote App or Home Sharing won't work on iPhone or iPad with iTunes (Win 7)

    Hi,
    After I updated my Remote App (version 4.0) on my iPhone 5 (iOS 7.0.3) and iPad-3rd generation (iOS 7.0.3) and updated my iTunes (Version 11.1.3.8) on Win 7, I no longer can get Apple Remote App to work or my Home Sharing to work with Music/Videos for shared library.
    I've followed every step in troubleshooting for Remote App (http://support.apple.com/kb/TS1741) with system requirements, proper iTunes settings, Home Sharing setup, Network connections, restarting the network router, and checking firewall settings.  I've also done every setp in troubleshooting for Home Sharing (http://support.apple.com/kb/TS2972).
    I've done multiple combinations of signing out on both iDevices and iTunes with Home Sharing, turning them on in different orders, closing and re-opening the apps and iTunes, restarting the iDevices and my computer.  No matter what I do, nothing works.
    I've even tried taking my computer and iDevices with me to different routers (work, home, friend's house, etc.) to see if it was a router problem, but no matter what I do it will not work.  I am looking forward to getting an Apple TV soon, but if these problems persist, the outcome of that possibility is unlikely.
    Are any of you experiencing problems like this?  I could really use some help.
    Thanks for all your support.

    I just ran iTunes Diagnostics (Help --> Run Diagnostics... --> "Check" Network connectivity tests).
    I found this:
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    I checked my Firewall settings (Windows Security Essentials) one more time, and it IS enabled for Home/Work (Private) and Public.
    I think I'm going to uninstall and reinstall iTunes and see if that helps.

  • Why does apple Remote app disconnect from itunes all the time

    I have downloaded the apple remote app on my iphone 5 and have successfully attached it to my itunes library via Homeshare.
    However, if i leave my phone and it goes into the suspended mode it will not be able to find the itunes library again.
    To do so, i have to turn off the HomeSharing facility on itunes, then turn it on again. Then the iphone Remote app will find the itunes library.
    Please please please can someone help me as it's doing my brain in?!?!?
    I am running the itunes program on a PC.
    thanks!!
    Tim

    The following article(s) may help you.
    Troubleshooting Home Sharing
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Troubleshooting Security Software

  • Change apple ID in iPhone for apps and iTunes

    I put my old apple ID in my phone when I set it up. The approval email went to an email address that is no longer in use. Now I cant figure out how to change my apple ID in my phone to my new apple ID. I see how to change the iCloud apple ID but all of my apps and iTunes is still tied to my old one.

    Try FAQ's >  Frequently Asked Questions About Apple ID

Maybe you are looking for

  • Only CERTAIN videos will not import in BOTH versions of iMovie

    Heya, I'm dying here, hoping someone can help: I've been filming video with my camera, but for some reason, one out of every 6 or 7 times a file will absolutely not import into iMovie. They play absolutely fine with audio and everything in Quicktime,

  • Having some problems getting into my macbook.

    Well my macbook was working fine and i let my uncle watch some videos on it and then he shut it down. Now when i go to turn it on it takes forever on the loading screen with the apple on it and after that it goes to the blue screen and just freezes t

  • Problem in configuring JMS adapter

    Hello, My purpose is to send xml data from MQSeries to BW using XI. MQSereies is installed in XI server. For thah I am trying to configure JMS adpter for MQSeries in XI. I have successfully  deployed the necessary external drivers using SDM. I have c

  • How to add file name to path

    Hi, I use this sentence: set temp to path to home folder from user domain which give me the name of the home folder of the current user. But how in Apple script I can append a file name to that to get something like: "Macintosh HD:Users:user:temp_fil

  • JFileChooser.showSaveDialog() to be displayed along with calling screen

    hi, i have a frame ,in that i placed many components,one of the component is Jbutton,when the user click on this button ,it calls JFileChooser.showSaveDialog() to save a file in local system. After opening "file save window" , without clicking file s