Apple Remote App Doesn't Work

So I cannot figure this out. For some reason when I use the Remote app it doesn't work right. In iTunes it does not come up under the devices tab. I have tried both with and without my iPod connected and for some reason it just isn't working for me. I would really appreciate soem help because this app seems awesome to me.

In iTunes 8:
Go into your iTunes preferences and select the Devices tab. Make sure "Look for iPhone and iPod Touch Remotes" is selected. If it already is, try clicking "Forget All Remotes"
In iTunes 7:
Go into your iTunes preferences and select the Advanced tab. Select the General tab beneath it, and make sure "Look for iPhone and iPod Touch Remotes" is selected. If it already is, try clicking "Forget All Remotes"
You also want to be sure that both devices (the computer and the iPod) are connected to the same wireless network.
CG

Similar Messages

  • HT4352 I have turned home share on my iPhone and my Apple TV and the remote app doesn't work all of the sudden. How can I fix this?

    I have turned home share on my iPhone and my Apple TV and the remote app doesn't work all of the sudden. How can I fix this?

    Welcome to the Apple Community.
    Have you updated to the latest version of the Remote App.

  • Remote app doesn't work with ipad 2 and ios 7.0.3

    Hi to everyone!
    I have a problem with the remote app and my ipad 2 using ios 7.0.3
    If I try to add a song to "next songs" the app crashes. But it works fine on the iphone 5 with ios 7.0.3
    What could be the solution to solve this problem?

    there's been an update for the remote app, now all works fine :-)

  • Remote App doesn't work with iPod 2nd Gen or iPhone 3G

    I have been using till recently the "Remote" app to control a Apple Express base station from an iPod 2nd Generation (and it also would work from iPhone 3G. It worked great.
    Today, I noticed that it is not working. I am getting a message that says the the update of the App is no longer compatible with the iPod or the iPhone that I was using.  Both of them are running Version 4.2.1
    Does anybody know anyway to get the iPod 2nd generation or the iPhone 3G to be compatible with the "Remote" app?  Is there anywork around. 
    My teenager loved to be able to control the tunes in his room with one of these devices. 
    I appreciate any advice or help you can offer. 

    Maybe:
    Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV
    http://support.apple.com/kb/HT1947
    If you have a copy of the Remote app in your iTunes library that is compatible with your iPod delete the app from your iPod/iPhone and sync the app to yur device.
    If not, delete the version in you iTunes library and transfer/copy the app to your iTunes library by
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    There is no way to the later version on your devices.

  • Apple Remote controll doesn't work

    hi there.
    I have read, that the Apple Remote Controll, that can be used for things like iPhoto & iTunes can also be used to controll Logic 8, starting and stopping playback ... .
    Doesn't work at my system. Is there anything i have to setup? Have heared it should work by default.
    thx for help

    In iTunes 8:
    Go into your iTunes preferences and select the Devices tab. Make sure "Look for iPhone and iPod Touch Remotes" is selected. If it already is, try clicking "Forget All Remotes"
    In iTunes 7:
    Go into your iTunes preferences and select the Advanced tab. Select the General tab beneath it, and make sure "Look for iPhone and iPod Touch Remotes" is selected. If it already is, try clicking "Forget All Remotes"
    You also want to be sure that both devices (the computer and the iPod) are connected to the same wireless network.
    CG

  • Apple Remote Desktop doesn't work on outside connections

    I use Remote Desktop to control computers at another location from my computer at home (cable modem. This worked fine with my old (non Apple) router. I have upgraded to the dual band Airport Extreme and now Remote Desktop tells me that computers are offline (when they aren't)
    How do I get Remote Desktop working? The Airport Extreme is not in double nat-mode.

    Let's double-check your port mapping settings for ARD:
    To setup port mapping on an DB 802.11n AirPort Extreme Base Station (AEBSn), either connect to the AEBSn's wireless network or temporarily connect directly, using an Ethernet cable, to one of the LAN port of the AEBSn, and then use the AirPort Utility, in Manual Setup, to make these settings:
    1. Reserve a DHCP-provided IP address for the host device.
    Internet > DHCP tab
    o On the DHCP tab, click the "+" (Add) button to enter DHCP Reservations.
    o Description: <enter the desired description of the host device>
    o Reserve address by: MAC Address
    o Click Continue.
    o MAC Address: <enter the MAC (what Apple calls Ethernet ID if you are using wired or AirPort ID if wireless) hardware address of the host computer>
    o IPv4 Address: <enter the desired IP address>
    o Click Done.
    2. Setup Port Mapping on the AEBSn.
    Advanced > Port Mapping tab
    o Click the "+" (Add) button
    o Service: <choose the appropriate service from the Service pop-up menu>
    o Public UDP Port(s): 3283
    o Public TCP Port(s): 3283
    o Private IP Address: <enter the IP address of the host server>
    o Private UDP Port(s): 3283
    o Private TCP Port(s): 3283
    o Click "Continue"
    o Click the "+" (Add) button
    o Service: <choose the appropriate service from the Service pop-up menu>
    o Public UDP Port(s):
    o Public TCP Port(s): 5900
    o Private IP Address: <enter the IP address of the host server>
    o Private UDP Port(s):
    o Private TCP Port(s): 5900
    o Click "Continue"
    o Click the "+" (Add) button
    o Service: <choose the appropriate service from the Service pop-up menu>
    o Public UDP Port(s):
    o Public TCP Port(s): 5988
    o Private IP Address: <enter the IP address of the host server>
    o Private UDP Port(s):
    o Private TCP Port(s): 5988
    o Click "Continue"
    (ref: "Well Known" TCP and UDP ports used by Apple software products)

  • Apple mail.app doesn't work after joining google+

    I use apple's mail.app to manage my multiple emails. on my main personal gmail i joined google+. ever since joining google+, mail.app no longer imports any email from that account. i can still send email through mail.app but no new received emails import into mail.app
    any help resolving this issue?

    I found some solutions I find unacceptable in this thread:
    http://discussions.apple.com/thread.jspa?threadID=1596183&tstart=0
    For some people just restarting the phone seems to fix it. For others they have to do a complete factory reset and set up the phone as a new phone it appears as if something is corrupted in the backup, so restoing from backup will bring back the same issue.
    This stinks because it means that you lose all your backed up information (except calendar and contacts, which are stored separately)
    I'm still looking for an alternate solution.

  • HT1947 Apple remote app under ios7 won't rotate

    After the ios7 update my remote app doesn't work in landscape on my ipad 2. Anyone else experienced this?

    Same here, Remote is the only app not rotating. Have tried everything I could imagine might fix it to no avail. Considering that the app icon hasn't been "sevened" my guess is someone missed the briefing or Apple doesn't understand how important this app is to some of us. There are already a few other threads on this, haven't yet found a solution in them.

  • TS1741 I have done everything in the Apple help artcle but my iphone 4S remote app doesn't connect to itunes, but my iPad does. Any ideas?

    Hi
    My Remote app has stopped working on my iphone, I kep getting nthe message to turn on homesharing.  However homesharing is on, and it works on my iPad Any ideas, all software versions are up to date, although I haven't yet updated the iPad.  Hmmmm

    I have the same thing. I couldn't get either the iPhone 4 or the iPad 2 to connect until I did a full restart of my wireless router. After doing this, the iPad connected automatically but the iPhone won't. Can't think what else to try. They are both on the same wireless network. Same apple ids being used. Nothing jailbroken, all software is up to date.

  • My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update.

    My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update. It's not my home sharing or router setting, I have an ipad that I haven't yet updated that works completely fine and my network is run on the newest AirPort Extreme.

    i have same problem but much worst.. i update my iphone4s ios 7.1.1 to 7.1.2 and my iphone CAN'T READ MY SIM, MODEM FIRMWAY GONE, IMEI GONE, and same issue as you guys can't hear sound on my speaker but using earphone works, battery drain much faster than before. Any suggestion guys to Fix my iphone.thanks a lot. APPLE PLEASE FIX. TAKE ACTION.

  • Apple Remote App or Home Sharing won't work on iPhone or iPad with iTunes (Win 7)

    Hi,
    After I updated my Remote App (version 4.0) on my iPhone 5 (iOS 7.0.3) and iPad-3rd generation (iOS 7.0.3) and updated my iTunes (Version 11.1.3.8) on Win 7, I no longer can get Apple Remote App to work or my Home Sharing to work with Music/Videos for shared library.
    I've followed every step in troubleshooting for Remote App (http://support.apple.com/kb/TS1741) with system requirements, proper iTunes settings, Home Sharing setup, Network connections, restarting the network router, and checking firewall settings.  I've also done every setp in troubleshooting for Home Sharing (http://support.apple.com/kb/TS2972).
    I've done multiple combinations of signing out on both iDevices and iTunes with Home Sharing, turning them on in different orders, closing and re-opening the apps and iTunes, restarting the iDevices and my computer.  No matter what I do, nothing works.
    I've even tried taking my computer and iDevices with me to different routers (work, home, friend's house, etc.) to see if it was a router problem, but no matter what I do it will not work.  I am looking forward to getting an Apple TV soon, but if these problems persist, the outcome of that possibility is unlikely.
    Are any of you experiencing problems like this?  I could really use some help.
    Thanks for all your support.

    I just ran iTunes Diagnostics (Help --> Run Diagnostics... --> "Check" Network connectivity tests).
    I found this:
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    I checked my Firewall settings (Windows Security Essentials) one more time, and it IS enabled for Home/Work (Private) and Public.
    I think I'm going to uninstall and reinstall iTunes and see if that helps.

  • My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger. I tried all troubleshooting steps suggested by Apple but it doesn't work. What could be the problem and what are the solutions?

    My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger (power supply). I tried all troubleshooting steps suggested by Apple but it doesn't work. I backed up my phone. I restored it several times. Even I re-installed iphone software. Also I restored it as a new iphone but doesn't work. What could be the problem and what are the availble solutions?

    We can't know if there's a "fixture" because we can't examine your phone.  But Apple can.  Make a Genius Bar appointment and get your phone evaluated.

  • Apple Remote app Stopped working

    Since update 2015-003, my iOS Remote app will not work. Does anyone know why this is and how to fix?

    Hello Wrains1972,
    The pairing process happens when you turn on Home Sharing.  
    Set up Remote app for iPhone, iPad, and iPod touch - Apple Support
    https://support.apple.com/en-us/HT201664
    Turn on Home Sharing using Remote
    Connect iPhone, iPad, or iPod touch to a Wi-Fi network on the same local network as your Mac, PC, or Apple TV.
    Open the Remote app on your iOS device.
    Turn on Home Sharing from the Remote Settings screen.
    Sign in to the same Home Sharing account you used to sign in on your other devices.
    After you set up Home Sharing on one or more devices, Remote will pair with those devices and you can start controlling them. You can use separate Apple IDs for Home Sharing and the iTunes Store on an iPhone, iPad, or iPod touch. For example, you can sign in to Home Sharing using one account and then use a separate account for the iTunes store.
    - Judy

  • Help: I have recently downloaded the newest software version for apple products. I have a iPod touch. After the process of updating my software, my photo app doesn't work anymore.

    Help: I have recently downloaded the newest software version for apple products. I have a iPod touch. After the process of updating my software, my photo app doesn't work anymore. I can't take pictures or view them at all. Every time I try opening the app it kicks me out of it and sends me to the home screen. I have tried turning off my iPod and back on multiple times. Even double tapping the home screen button and closing my opened apps. And I tried looking for the photo app in the app store but I did not see it. So I am wondering what can I do? And is this due to the new software update? Does anyone else have this problem?

    No, I have not tried any backup tools. I havent restored my ipod back to factory settings yet and then sync everything back on it. I am kind of scared too because I dont want to lose anything. I have just been hoping some new apple software update will come out because I know several people have had problems when updating to the newest version available.

  • Hi guys if you can figure out my question my App Store doesn't work on my i pad and my Apple ID doesn't work on my i pad but the id works on an other device.the YouTube app doesn't work either

    Hi guys if you can figure out my question my App Store doesn't work on my i pad and my Apple ID doesn't work on my i pad but the id works on an other device.the YouTube app doesn't work either??????
    Thanks

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

Maybe you are looking for