Apple Remote Desktop 3.7.1 Install not validated by App Store
I'm writing this incase anyone else happends to find them selves in a similar situation.
Problem: Upgrading to Mavericks forced an upgraded to Apple Remote Desktop 3.7.1. Whatever links it had to purchased apps in the App Store were broken and I was prompted by a registration window when I opened the ARD.
Solution: I copied Apple Remote Desktop 3.7 from my MacBook Pro running OSX 10.8 and replaced the effected copy instaled Mavericks upgrade. For whatever reason this corrected the issue updated the copied 3.6.1 ARD app to 3.7.1 and repaired the App Store purchased links.
I agree the new Remote Desktop 3.7.1 is very laggy. All my machine are up to date with patch, same issue..
Gary
Similar Messages
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Apple remote desktop wont upgrade or install
apple remote desktop wont upgrade or install on yosemite
Apple store woint let me purchase it eitherHello and thanks for the reply.
I tried the original install and the next installer v3.2, then tried to license and update.
no go on either. The app freezes up on the serial number screen.
Also when I run the updated from the link I get an error stating I already have a newer version.
Frank -
Apple Remote Desktop installation serial number is not saved.
I upgrade my Imac and used the Migration Assistant to move the data and the applications. All went well, all applications were moved to the new machine and seem to work properly Except the apple remote desktop.
The problem is when I run Apple RD3, I get a dialog box requiring the serial number which I entered . The Remote desktop then works properly until I close it and then the next time when I try to run the program the same dialog box requests that I re-enter the serial number. The setup process does not maintain that the serial number has been installed.
I hoping that someone will help in resolving this issue.
Thank in advance for any info.
MichaelAfter searching forum more I was able to resolve this problem by deleting the
/Library/Preferences/com.apple.RemoteDesktop.plist file
The next launch of the RD3 I had to enter the SN again, but this time it worked and remember that it has been done already -
Apple Remote Desktop Dashboard Widget v3.6 not functioning as advertised
Just saw there's an updated (A)RD Widget.
I've downloaded it but seems exactly the same as previous versions.
I can't view widget of MacMini Server. Instead has yellow triangle with exclamation point.
Can't interact/launch ARD by clicking on widget of any individual compter, SL or Lion.
Grey screen with or without spinning wheel for Lion clients.
Anyone getting the 3.6 widget to funcrtion as described?
From Apple:
About Apple Remote Desktop Dashboard Widget v3.6
The Apple Remote Desktop Dashboard widget* gives you an instant, at-a-glance view of the remote computers in your network.
It’s fully integrated with the Apple Remote Desktop administrative application, so a click on a particular computer will allow you to select and start working with any computer in the system.
* Requires a licensed copy of Apple Remote Desktop to be installed on your Mac.
http://support.apple.com/kb/DL1568Same thing here.
I have 3 macs.
2 iMacs and a MacBok Pro.
MacBook Pro and iMac 1 (the newer) works fine with the widget. But both can't see the iMac 2, only the exclamation mark -
Apple ID has changed for Itunes but not for the App store?
So I got the iPhone 4s off my dad, and I knew that I would have to change the apple ID to download apps and music etc
So I changed it, and when I go on to settings it says that it's my ID that is signed in and when I download music everythings fine
However when I try to update twitter on the app store it's asking for the password to my dads apple ID? It's only on updates though because I downloaded a game perfectly...
Can anyone help? :}They should be the same - assuming that you used the same ID to buy the apps that you are using to update the apps - you should be able to update them. You use the same Apple ID and iTunes account for iTunes media purchases and for app store Purchases. If for some reason the password isn't working try this.
Go to Settings>Store>Apple ID. Make sure that the ID is correct on the iPad. If the ID is correct but it is not being recognized - sign out of the account, restart the iPad and then sign in again
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Then go to Settings>Store>and sign into your account again and see if you can download now. -
About Apple Remote Desktop 3.5: version detail
Please
What's the number or reference — in parentheses — that follows 3.5?Not always.
I would like to know what string is seen, in parentheses, by people who have obtained version 3.5 of Apple Remote Desktop through an update (example) or through the App Store (UK example).
Sorry, I could have clearer in my original question. (I intentionally avoided the expression build.) -
why is it not possible to install apple remote desktop (from appstore bought earlier) on my new imac 21?
hello Dahveed, thanks for your reply, i solved it with the help of the migration assistant from another mac - now it works (but before as more info: for my new imac it was not possible to install apple remote desktop from appstore (the install-button not available, the same as installed already...) - and i don't know why...? - is it possible that the reason is the number of owned macs?)
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Apple Remote Desktop 3.1 and Tiger weirdness
I do have Apple Remote Desktop 3.1 Admin installed at a 10.4.10 MB machine.
There are some remote machines, which I have successful admin access.
There is one specific iBook, which causes a headache.
It is a G4/1.2GHz machine, kept updated to current system - now 10.4.10.
I was not able to put ARD 3 remotely on it, so I did it manually and it worked.
BUT I had no access at all to the machine, no wonder what I was doing. After installing ARDclient 3.1 I could send messages back and forth, update the client etc but was unable to observe or steer the machine. After many hacking I figured out that when I open up TCP/UDP Ports 3283 and 5900 manually under firewall in the sharing settings I do have full access. The Apple Remote Desktop settings under services do show their check/uncheck, but they simply do not work i.e. they do not open up the corresponding ports.
What is going on there plus what do I do to change it?
(One of the actions upon hacking was to install Tiger new on the machine, but that did not solve the issue - is there some hidden .plist I have to delete?)Probably get a reasoned response posting to the ARD forum: http://discussions.apple.com/forum.jspa?forumID=1007
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H E L P ! ! Managing Parental Controls & Cloning using Apple Remote Desktop
Hello folks,
I work in an UK University managing a Lab of Mac Pro's. We've just had a kit upgrade and I've spent the last few days installing and configuring the systems. There are two accounts on each machine; an 'administrator' and a 'student' (a managed account). All managed by Apple Remote Desktop.
Basically, after installing the OS 10.6 and other software, I've setup one machine as I would like it to be and want to clone 'Parental Controls' settings from one machine to the rest. Sounds simple. Hmmm. Well despite being able to see all the other machines on the network and connecting to them using the administrator login, the settings won't copy.
I have being using the 'Copy' & 'Paste Settings' in the Parental Controls Prefs Pane, ensuring that the "Manage parent controls from another computer" is ticked on the destination machine. The settings appear to copy, or when selected duplicate, so there appears to be two versions Photoshop, Illustrator etc etc.
I've follow the limited information I've found on the net, but am still experiencing problems. I've run Disk Utils, checked and repaired the Permissions, used Time Machine to copy the settings using Migrate Users Utility.
I'm not sure if these issues are connected to a problem I had with CS3 licensing where the volume licence "stopped" working. As the Adobe apps are the constantly stating, on the "student" account, that the user doesn't have permission to open them. Despite being ticked in the Parental Controls Panel. I've cured this on one machine, the one I want to clone the Parental Prefs of.
Well … after that monologue - can anyone suggest a way of cloning these prefs (wherever they live) rather than having to format and use Time Machine to clone the entire OS and Mac?
I'd love a Unix command which I could send from ARD - but I'm a still a little green to it's use.
All comments, solutions and help gratefully received.
Thanks in advance,
DanHi
+"Is there any way to permanently install parental controls in on a mac mini with Snow leopard server software on it?"+
I don't think so? Besides there's no need for it. Parental Controls is available as a Managed Preference (or MCX) using WorkGroup Manager either at Users, Group or Hardware Level. Launch the application and click on the Preferences icon and you'll see what I mean.
Tony -
Apple remote desktop 3.7.2 has update that can not install. Product was purchased as shrink wrap
I have just updated to Yosemite on my 2009 MBP and am informed that I have an Apple Remote Desktop update to apply in the App Store.
Product was purchased as shrink wrap a few years ago with 3 user licences. However I can't apply the update
Looking at the version numbers they seem the same at 3.7.2
How can I get this updated so I am not pestered in the App Store?I was able to download the ARD 3.5.2 Client and take the customisations from the generated custom client installer.
To do this you need to expand the Custom Installer to a directory somewhere (in this example I'll expand it to a directory on the desktop)
pkgutil --expand CustomClientInstaller.pkg ~/Desktop/CustomClientInstaller
Inside the expanded package, there are 3 files which are appended with "_entries" which seem to contain the customisations that are specified during the package generation process. So, we need to copy these to a temporary location...
cp ~/Desktop/CustomClientInstaller/RemoteDesktopClient.pkg/Scripts/Tools/*_entries ~/Desktop
Now, what we need to do is expand the ARD Client we just downloaded (3.5.2) and apply the customisations to it...
pkgutil --expand RemoteDesktopClient.pkg ~/Desktop/RemoteDesktopClient
cp ~/Desktop/*_entries ~/Desktop/RemoteDesktopClient/RemoteDesktopClient.pkg/Scripts/Tools
pkgutil --flatten ~/Desktop/RemoteDesktopClient CustomRemoteDesktopClient.pkg
You should now have an up-to-date customised ARD client. Note that I have not fully tested all of the options, such as creating users. It may be necessary to look at this post if the newly customised ARD client has problems creating a new user.
Hope that helps -
I have several friends and family who are looking for a central place to access information from ( Pictures, home movies etc ). So I am considering setting up an OSX Lion Server. There are some other things I can use it for as well.
Here is my question:
If I were to purchase the Apple Remote Desktop with Unlimited licenses, would I be able to install the client software on each of there computers/laptops and have them remote desktop into the server? Or would I have to install the Admin software on each? Do they intend it to be used strictly as one admin to access many clients?
I always could set up a network drive so they can log in and just see the folders they have created with space on the server I provide them. But I want them to be able to log an and actually use it as a Remote Desktop.
Thanks,
EricDave,
Thanks for the feedback. I understand that ARD is meant for Remote Administration, but I was not sure if it could be used for my purpose as well. The reason I was looking to do it this was was because I read several articles online about security and performance issues with setting up VNC and activating screen sharing. Unless I am misunderstood.
As far as people's activities on the server, mostly it is going to be used as a place for them to store their media. I will only allow own person ( Who I trust and I know wont botch the server ), to run applications. Everyone else will be restricted to uploading and downloading content to their designated account on the server as well as a community share on the server.
I appreciate your help.
Thanks,
Eric -
iMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.
If they have set up port forwarding for you already then that is different. In that case, then you could be experiencing the bug with the most recent release of ARD (3.7.2) and in particular ARD 3.7.2 and Yosemite ARD version 3.8 clients. It has been reported numerous times in the forums and to Apple that since 3.7.2, clients are frequently unavailable to connect to despite there being no network issue between the remote computer and client computer. I have not seen anyone report it who was working from outside the LAN to inside the LAN, but I have the same issue with a number of my own computers that are simply on a different subnet, so it stands rot reason that it would happen from a port forwarding location.
I am sometimes able to resolve the issue locally by SSH connecting into the client computer using Terminal on my admin machine and restarting or relaunching the ARD agent on the remote device, then trying to connect to it again after about 30 seconds.
The Terminal commands for this procedure are as follows, though you might need to include a port number from outside the LAN:
First:
ssh ipaddress -l adminusername
(example: ssh 192.168.1.1 -l macadmin)
Second:
sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -restart -agent
After that, waiting about 30 seconds and trying to observe or control usually works, though the computer may still fail to show an online or lit-up status indicator. -
Remote Desktop: Apple Remote Desktop NOT showing in the Sharing Area
I have installed the latest Apple Remote Desktop to both my Admin and client computer. In Preferences>Sharing Apple Remote Desktop does NOT show up as a choice to be clicked. Is there something that I have missed?
I have installed the latest Apple Remote Desktop to both my Admin and client computer. In Preferences>Sharing Apple Remote Desktop does NOT show up as a choice to be clicked. Is there something that I have missed?
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Is there a way to remove installed updates from the App Store update window? I keep getting an alert that I have an update for Apple Remote Desktop. It says its installed, but the alert and the app keep showing up. Annoying!!
Spotlight: How to re-index folders or volumes
http://support.apple.com/kb/ht2409
Mac App Store: Cannot update App Store purchases or updates do not seem available
http://support.apple.com/kb/TS4236
If re-indexing the spotlight doesn't fix it,we can try a few other tricks. -
Can't install Apple Remote Desktop 3.5.1 custom installer on Lion 10.7.3
Ever since Lion 10.7.3 was released, I've not been able to install the custom client installer package that I've made with Apple Remote Desktop 3.5.1.
The error I get is "Remote Desktop Client Update can't be installed on this disk. A newer version of this package is already installed".
I'm guessing this is to do with Apple releasing the ARD 3.5.2 client, but not releasing a new server.
Is there any way of me tweaking the custom installer, so this can be installed? Or do I have have to wait for ARD server to be upgraded to 3.5.2? :-|I was able to download the ARD 3.5.2 Client and take the customisations from the generated custom client installer.
To do this you need to expand the Custom Installer to a directory somewhere (in this example I'll expand it to a directory on the desktop)
pkgutil --expand CustomClientInstaller.pkg ~/Desktop/CustomClientInstaller
Inside the expanded package, there are 3 files which are appended with "_entries" which seem to contain the customisations that are specified during the package generation process. So, we need to copy these to a temporary location...
cp ~/Desktop/CustomClientInstaller/RemoteDesktopClient.pkg/Scripts/Tools/*_entries ~/Desktop
Now, what we need to do is expand the ARD Client we just downloaded (3.5.2) and apply the customisations to it...
pkgutil --expand RemoteDesktopClient.pkg ~/Desktop/RemoteDesktopClient
cp ~/Desktop/*_entries ~/Desktop/RemoteDesktopClient/RemoteDesktopClient.pkg/Scripts/Tools
pkgutil --flatten ~/Desktop/RemoteDesktopClient CustomRemoteDesktopClient.pkg
You should now have an up-to-date customised ARD client. Note that I have not fully tested all of the options, such as creating users. It may be necessary to look at this post if the newly customised ARD client has problems creating a new user.
Hope that helps
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