Apple Remote Desktop Toolbar Icons Missing

http://gallery.me.com/paulhaberle#100006
I have Apple Remote Desktop under OS 10.6.6.
I recently reinstalled it because I stopped getting report data from my workstations.
But now the ARD toolbar is missing icons.
How do I get them back without damaging my ARD database?
I can still use ARD okay and I am getting my report data but it's an aesthetic thing.
I have attached a link to a photo to show you what I see.
My worry is that if I reinstall Apple Remote Desktop again, the database repsonsible for the data reporting will be lost.
Thanks for your help in advance.
Paul

Thank you Brian for the reply.
However when I see the Customize Toolbar options, I see missing icons there too. The options to display Text or Icons or Small Icons or Icons with Text makes no difference.
It looks like Apple Remote Desktop is missing  the resources containing the icons.
My present Toolbar has a mixture of text and icons with text showing.
My Dock shows ARD as a white application icon, not the usual binoculars with Desktop.
I am running ARD v. 3.4.

Similar Messages

  • 2 computers show Offline Apple Remote Desktop client?

    Hi
    My own CPU for ARD shows a Offline Apple Remote Desktop client icon but now i see one of the other 3 CPUS here doing the same., i can not control it any more, any ideas?

    i chose what controls are possible on that cpu, all fine now

  • Missing "sharing" option in system preferences after installing apple remote desktop client version 2.10

    Hi All,
    I installed a wrong version of Apple remote desktop client , 2.10 and the sharing menu under system preferences vanished. I tried to uninstall the Apple remote desktop with,
    http://support.apple.com/kb/HT2577
    but no luck, but after restarting the macbook pro with lion 10.7.2, i see my sharing option enabled but when clicked, it says the system preference has to restart and confirming that it restarts in 32 bit mode and even after clciking the sharing option it says, "you can't open sharing preferences because it doesn't work on an intel-based mac"
    . So i strongly believe the apple remote desktop is creating the issue.
    Can someone help how to fix this please?
    Thanks

    Same problem here. I manage several remote Macs, but I have one MacBook which I can get no ARD access to (black icon). I can ping the IP, I can SSH into the MacBook, the ARD and Remote Login services are checked ON, the firewall is OFF. The ARD service is configured to allow my admin user full access - however, I get nothing. I have no trouble getting into the other Macs.
    Any ideas?

  • How can I remotely access my computer from a different location on Apple Remote Desktop?

    I downloaded Apple Remote Desktop and am trying to access our computer at our church that is in the auditorium and work on slides for ProPresenter from my office which is on a different network. The Mac Pro, which is in the auditorium, is connected to a Netgear wireless router. I would also want to be able to have access to observe and control the screen on the Mac Pro whether I am in my office or at my house. I have tried everything from going to portforward.com, followed those instructions, did port forwarding, used ipchicken.com to get my external IP and made sure that the Mac Pro had a static internal IP address and made sure the computer had access for remote management. Any help to resolve this issue would be greatly appreciated! Works fine when it is on the same wireless network, but I need access being on a different wireless network. Thanks!

    Hi austinmac14,
    So the steps listed bellow assume some things. They assume that the Airport Extreme Router your configuring is connected directly to the internet connection. And that the Airport Extreme is the only router between your computers and the internet.
    That means we're talking about say a DSL modem plugged directly into the Airport Extreme, or a cable modem. in ether case, this assumes that said modem, is not acting as an internet router.
    If your modem has multiple ethernet ports on it, or has a little antenna sticking out of it, then your modem is probable also a router, and these steps listed bellow will probable not work.
    Also these steps are so one person, can connect to one computer at your work.
    Open Airport Utility:
    go to the dock
    Click on the finder
    go to the menu bar
    Click on the "Go" menu
    Chose "Utilities" from the "Go" Menu
    double Click on "AirPort Utility"
    Access the Base Station:
    Double Click on your Airport Extreme BaseStation that is your internet connection router.
    a new window should pop up with your Airport Base Station as the Window Name
    Configure Static Address for the computer you want to connect to via ARD:
    Click on the internet Icon from the toolbar
    Click on the "DHCP" tab
    For "DHCP Reservations:"  Click on the "+" button
    For the "Description" put "ARD"
    For "Reserve Address by:"  set "DHCP Client ID"
    Click the "Continue" button
    For "DHCP Client ID:" set "ARD"
    write down the number in "IPv4" address field
    Click the "Done" Button
    Configure routing to ARD computer:
    Click on the "Advanced" icon from the tool bar.
    Click on the "Port Mapping" tab
    Click on the "+" button
    for "Service:" Chose "Apple Remote Desktop"
    for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8)"
    Click the "Continue" button
    Click the "Done" button
    Click the "+" button
    For the pulldown menu "Service:" Chose "Remote Apple Events"
    for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
    Click the "Continue" button
    Click the "Done" button
    Click the "+" button
    For the pulldown menu "Service:" Chose "Remote Login - SSH"
    for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
    Click the "Continue" button
    Click the "Done" button
    Click the "Update" button.
    wait for the Airport Extreme to update, and for your computer to reconnect to the airport extreme. (make sure you can load and browse websites.)
    Configure the ARD computer to use the correct IP address:
    Go to the computer you want to be able to remotely connect to
    On that computer, Go to the menu bar
    Chose the "Apple" menu bar
    Chose "System Preferences…"
    Click on the "Show All" button
    Click on the "Network" icon
    For the active network connection, (the connection on the left side with the green dot), click on it
    Clock on the "Advanced…" button
    Click on the "TCP/IP" tab
    for the "DHCP Cient ID: field put "ARD".
    Click the "OK" button
    Click the "Apply" buttonNOTE: Under "Status" you should see "(connection name) is connected to (airport base station name) and has the IP address (IP address)." the "(IP address)" address displayed should match the IP address you wrote down in step "3. 8."
    Find out what your public internet IP address is.
    On the computer you wish to connect to over the internet, gotohttp://whatismyipaddress.com/
    when the web page loads, you should see "IP Information:" fallow by a number like 192.168.0.1, write down what ever number it is.
    At this point you should be able to connect to the computer remotely
    connect to the internet from another location.
    open Apple Remote Desktop
    go to the file menu
    chose connect to computer using ip address
    set the address to the address to the IP address you wrote down for step 6. 2.
    use the same password as you used to connect to the computer at work using ARD.
    So here the catch. If your router gets reset... well then your going to have to configure it again. Also all the same rules you have to connect to the computer at work, also apply to connecting to the computer from over the local network. That means your computer need to be on or sleeping. And if it's sleeping it need to be configure to wake for network access.
    Also some network connections change.  When it comes to internet connections, some connections are static IP, while other connections are DHCP. If your connection is static... great! if it's DHCP, your address may change. If it dose.. well then your ability to connect will break. And then you'd have to do step 6 & 7 again.
    Of corse there are ways around this. But that's kind of another conversation.
    Some internet locations may block your ability to connect to your computer at work. This is very common at schools, and companies. Basically any place that tries to control your ability to browse the internet, may block remote access to computers; because a remote computer would completely by pass their web filter.
    ALSO there is an easier option. As far as setup. There are programs designed to make remotely accessing your mac as easy as possible. For instance there is LogMeIn or Slack. With both of these programs, it's simple. make sure your computer is always on. Then install the software. Create an account with the service. And then you can connect to the computer almost any where by going to their website.
    This option requires no router configuration. It handles DHCP. It's designed to work in as many locations as possible.

  • Apple Remote Desktop Update Kills Quicken 2007

    Today this update (3.8.2v1.1) to Apple Remote Desktop Client loaded and now Quicken 2007 will start but will not quit and after telling it to quit it's windows are screwed up with toolbar missing. Only change to my system since yesterday's no problem use of Quicken was this update. I don't use Apple Remote Desktop, but I DO USE QUICKEN 2007 which is now unuseable. How do I get rid of this update or the ARD application or otherwise solve this problem?
    Russell G
    iMac 24' 2007 OS/X Mavericks 10.9.5

    That's not a thing that can happen.  Your problem with Quicken is unrelated to the Remote Desktop Client Update 3.8.2 v1.1.
    There were several OS updates recently, which could have affected Quicken, though more likely its just something else that went wrong with Quicken that is causing the problem.
    You should try to clear your Caches and Saved Application State folders in your user Library to see if it helps:
    1. Quit all open applications (especially Quicken)
    2. Click on Finder in your Dock
    3. Select the "Go" item in your Menu Bar and while it is open, hold the Option key on your keyboard
    4. Click on the "Library" option that appears in the list
    5. Finder will now display your user Library folder
    6. You will find both a folder for Caches and one for Saved Application State
    7. Open, select all contents, and trash all contents for both folders. DO NOT TRASH the folders themselves, only the contents.
    8. Immediately select the Apple Logo in the Menu Bar and log off or restart your computer.  When prompted, uncheck the "reopen windows when logging back in".
    9. Log back in after log off/reboot. Try loading Quicken.
    If you are still having trouble, contact Quicken support: http://quicken.intuit.com/support/mac.jsp

  • Apple remote desktop will not show my  computer screen on class screens

    Hi
    I hope someone can help. i have just set up a mac suite running latest OS X 10.10 using apple remote desktop. The system is a bit sensitive but mostly works fine. The odd computer drops off etc.
    However, I want to be able to show the teacher computer on all of the class screens as the projector screen is quite small at the front of the class. When I set up screen share it says it is working but it does not show on their screens. They do get a screen sharing message on the menu bar of their computers but nothing happens. Am I missing a setting? I think I am doing right!
    thanks
    Tim

    Hi jsyedu129,
    Wondering if you found a solutions to your problem. I'm having the same problem. Can't not share my screen with classroom computers. Love to know if you have got this to work.

  • Apple Remote Desktop ARD 3.7 cannot drag files from local to remote.

    Apple Remote Desktop ARD 3.7 cannot drag files from local to remote. I've been able to drag n drop folders and files from my local to the remotes for years until the update to 3.7. Anyone else experiencing this issue? I've tried changing preferences. No luck. Maybe I'm missing a setting somewhere.
    I'm on 10.8.5. Remote is same with 3.7 client. This happens with multiple remotes.

    Let me guess.  The Get and Send clibboard contents buttons are greyed out too?
    It is only affecting me on clients already upgraded to 3.7.    None of the clients on older versions are affected.
    ARD is also crashing a lot.
    Most of the time I go to a screen share to a client it takes way too long, so I clock Stop,  then try to connect again and works straight away.
    Hopefully a patch will be released soon.

  • Remote Desktop: Apple Remote Desktop NOT showing in the Sharing Area

    I have installed the latest Apple Remote Desktop to both my Admin and client computer. In Preferences>Sharing Apple Remote Desktop does NOT show up as a choice to be clicked. Is there something that I have missed?

    I have installed the latest Apple Remote Desktop to both my Admin and client computer. In Preferences>Sharing Apple Remote Desktop does NOT show up as a choice to be clicked. Is there something that I have missed?

  • Apple Remote Desktop - connect to computer after their password changed?

    I have a problem with Apple Remote Desktop which is driving me up the walls.
    When I observe or control a computer, Apple Remote Desktop saves the username and password so that next time I'm not prompted for a username or password.
    Problem is, when the password on the computer changes and I once again try to control it, Apple Remote Desktop simply comes up with an "authentication failed" message. There is no option to put a new username and password in. I cannot find any option to delete previously stored passwords.
    Currently I'm resorting to deleting:
    /private/var/db/RemoteManagement/ClientCaches
    /private/var/db/RemoteManagement/caches
    It is extremely frustrating doing the above each time a computer's password changes!
    I must be missing something. Does anyone have a better way of going about this?

    Hi Zachary!
    Have a look at RealVNC at http://www.realvnc.com/download.html. Install this on your Windows computer and be sure to configure a password for VNC connections. You should then be able to see your XP system in Apple Remote Desktop.
    Keep in mind that the VNC software is free (unless you choose to purchase a version with more features) but the Apple Remote Desktop client is a commercial product http://www.apple.com/remotedesktop/.
    If you need a different (free) client for your Mac, I suggest using the Microsoft Remote Desktop Connection client found here http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=remotedesktopc lient. This only works with Professional version of Windows XP and not the Home version. Or you can downlod a VNC client for Mac such as Chicken of the VNC found here http://sourceforge.net/projects/cotvnc/.
    Hope this helps! bill
    1 GHz Powerbook G4   Mac OS X (10.4.4)  

  • Apple Remote Desktop serial number never memorized

    I just installed Apple Remote Desktop on a new computer.
    Here are my versions:
    – MacOS X 10.6.4;
    – ARD 3.3.2.
    Everytime I start ARD,
    my "Name:" and "Organization:"
    fields are as correctly filled as I did it on the first
    time.
    But the field "Serial Number:" is empty, when I enter it
    correctly everytime.
    Where is this useless checking coming from?
    How may I get rid of such a checking window?
    <pre>--------
    As long as you'll see students making graphics with pen on paper,
    you'll see the missing keystone of the software empire.
    dan</pre>

    Templeton Peck wrote:
    Search this forum for "serial number"
    You'll find your question has been asked and answered many times already.
    Thank you for the hint.
    There were many problems with the exact same
    symptoms which didn't end with a clear resolved status in many different
    discussions groups.
    Thank you for puting this discussion in the right one I missed .
    I tried the usual search through time modification of
    files and discovered that an empty session of ARD was at first
    accessing:<pre>
    /Library/Preferences/com.apple.RemoteDesktop.plist</pre>
    Hence I did a:<pre>
    rm /Library/Preferences/com.apple.RemoteDesktop.plist</pre>
    After 2 restarts, ARD did remember my serial number .
    <pre>--------
    As long as you'll see students making graphics with pen on paper,
    you'll see the missing keystone of the software empire.
    dan</pre>

  • H E L P ! ! Managing Parental Controls & Cloning using Apple Remote Desktop

    Hello folks,
    I work in an UK University managing a Lab of Mac Pro's. We've just had a kit upgrade and I've spent the last few days installing and configuring the systems. There are two accounts on each machine; an 'administrator' and a 'student' (a managed account). All managed by Apple Remote Desktop.
    Basically, after installing the OS 10.6 and other software, I've setup one machine as I would like it to be and want to clone 'Parental Controls' settings from one machine to the rest. Sounds simple. Hmmm. Well despite being able to see all the other machines on the network and connecting to them using the administrator login, the settings won't copy.
    I have being using the 'Copy' & 'Paste Settings' in the Parental Controls Prefs Pane, ensuring that the "Manage parent controls from another computer" is ticked on the destination machine. The settings appear to copy, or when selected duplicate, so there appears to be two versions Photoshop, Illustrator etc etc.
    I've follow the limited information I've found on the net, but am still experiencing problems. I've run Disk Utils, checked and repaired the Permissions, used Time Machine to copy the settings using Migrate Users Utility.
    I'm not sure if these issues are connected to a problem I had with CS3 licensing where the volume licence "stopped" working. As the Adobe apps are the constantly stating, on the "student" account, that the user doesn't have permission to open them. Despite being ticked in the Parental Controls Panel. I've cured this on one machine, the one I want to clone the Parental Prefs of.
    Well … after that monologue - can anyone suggest a way of cloning these prefs (wherever they live) rather than having to format and use Time Machine to clone the entire OS and Mac?
    I'd love a Unix command which I could send from ARD - but I'm a still a little green to it's use.
    All comments, solutions and help gratefully received.
    Thanks in advance,
    Dan

    Hi
    +"Is there any way to permanently install parental controls in on a mac mini with Snow leopard server software on it?"+
    I don't think so? Besides there's no need for it. Parental Controls is available as a Managed Preference (or MCX) using WorkGroup Manager either at Users, Group or Hardware Level. Launch the application and click on the Preferences icon and you'll see what I mean.
    Tony

  • Time Machine & Apple Remote Desktop don't play nice together

    Hi there. Running 10.5.4 Server on a headless Mac Pro 8-core Xeon.
    Thought i'd see how well time machine works as an incremental backup solution for my server. I use ARD to access the server. When i enter time machine using ARD i get some buggy glitchy version of time machine with no timeline or clear indication of where the controls are. Utterly unusable.
    Any tips as to how to get these two magical pieces of software to play nice together?
    in community,
    ~joel

    When attempting to access Time Machine on a headless Mac over Apple Remote Desktop, a common complaint is that the GUI (graphical user interface) does not appear, though it does function if you guess where the buttons are.
    To force the screen to redraw, just drag any file/folder from your local desktop into the Remote Desktop window, as if you were copying the file to the remote machine. You don't have to release the icon, but the screen should redraw with the Time Machine controls now visible and functional. Not all of the visual effects work, but you can browse past archives and perform restores with ease.
    Keywords: Time Machine, ARD, Apple Remote Desktop, Headless, no monitor, no display, Mac Mini, Server
    Enjoy.

  • Is there a way to open the mic using apple remote desktop

    Is there a way to open the mircophone channel using Apple Remote Desktop so I can listen on anything thats happening at my computer at home? If not is there another software that would work?
    Also is there a way to use apple's software to control and watch a PC?

    Is there a way to open the mircophone channel using Apple Remote Desktop so I can listen on anything thats happening at my computer at home? If not is there another software that would work?
    You would have to launch software that would accept audio from the microphone and transmit it to you in some fashion. ARD does not transmit audio itself. Another remote control solution such as Timbuktu might transmit audio, so you could look into that, perhaps.
    Also is there a way to use apple's software to control and watch a PC?
    You can install a VNC server on the PC and ARD can then take control of the system. It can be tricky to find a VNC system that will work with ARD, though, so search this forum for "VNC" for possible options. One of the applications that support Microsoft's remote desktop architecture such as their own Remote Desktop Connection Client for Mac or iTap Mobile RDP will probably work better, though.
    Regards.

  • Why is it not possible to install apple remote desktop (from appstore bought earlier) on my new imac 21?

    why is it not possible to install apple remote desktop (from appstore bought earlier) on my new imac 21?

    hello Dahveed, thanks for your reply, i solved it with the help of the migration assistant from another mac - now it works (but before as more info: for my new imac it was not possible to install apple remote desktop from appstore (the install-button not available, the same as installed already...) - and i don't know why...? - is it possible that the reason is the number of owned macs?)

  • Can't get Apple Remote Desktop to work

    I cannot get apple remote desktop to recognize my lab computers.  It only recognizes one in there and all the info is the same on the others.  It sees them but it says they are offline when I have them all on and ready.  I did an update to make sure they were up to speed. I am running ARD 3.5.2 on mine and 3.5.2 on the snow leopard macs and there are some just leopard macs in there running 3.4.
    Thank you in advance.

    Sorry, but no, ARD does not have a "remote printing" feature. You can use ARD to copy a file to a remote Mac and than take control of that Mac to print the document, but you cannot print directly to the remote Mac (unless someone else here knows a trick I've not discovered).
    Depending on how your wife's company has things set up in their connection to the Internet, she may be able to just set up printer sharing on the work computer and print directly without needing ARD at all. A utility such as Slink may make that easier:
    http://slinkware.com/
    I use Slink and it works quite well.
    Regards.

Maybe you are looking for