Apple remote serial number

the computer i was using as the admin station crashed and i installed remote desktop admin on another computer, it works ok but now everytime i open remote desktop i have to type in the serial number- any ideas why this is happening- i did not do this on the first computer it was installed on

Make sure that the user account in Mac OS X has administrator privileges, at least for the first launch of ARD.

Similar Messages

  • I down loaded the Aperture trial from the internet. I bought the Aperture 3. I put the Apple Product Serial Number in the box. However when I open the Aperture 3 program, it still says Aperture 3 Trial Library. Is this normal?

    I down loaded the Aperture trial from the internet. I bought the Aperture 3. I put the Apple Product Serial Number appropriate litlle box. However when I open the Aperture 3 program, it still says Aperture 3 Trial Library. Is this normal?

    Hi TD,
    Thank you for the quick reply, very helpful. Now I can sleep in peace and without worry.  I had transferred 30.000 pictures and was a little worried.
    Kind regards,
    Peter.

  • I checked IMEI when I bought it, but now apple says serial number has been replaced

    I recently bought an iphone 5 from craigs list. Before I did, I called Verizon wireless and had them check the IMEI number and make sure its clean. THey said it is, I even asked her 3 different times "so youre sure that this item is not stolen or reported missing or anything like that" she said yes.
    Today, I decided to find out if the iphone is under waranty or not so I went on the apple website to check the serial number, and guess what I got:
    We're sorry, but this is a serial number for a product that has been replaced.
    was calling verizon not enough diligince to make sure it was clean, or did the guy that sold it to me find away to cheat the system?
    when apple replaces a phone, do they no let the carrier know that this IMEI number belongs to a phone that has been replaced?
    thanks.

    Common scam is to sell an iPhone and after the sale is complete,
    original owner reports the iPhone as stolen or lost to collect on his
    insurance (Verizon offers insurance). The insurer tells the wireless
    provider and the iPhone is blocked.
    If Apple replaces an iPhone, it has no responsibility to notify anyone.
    Nor does the wireless carrier care - if there is a problem connecting
    with the replaced iPhone, the owner can work it out with the carrier
    at that time.
    You were scammed. You can try to contact the seller, but there is little
    chance of getting your money back. While some goods sold via
    CraigsList are bargains, many are scams or stolen goods. Your
    protection from such problems is to purchase your iPhone from Apple
    or an Apple authorized reseller.
    Sorry for your loss. The blame does not lie with Apple but with the seller
    who defrauded you.

  • HT1349 APPLE CARE SERIAL NUMBER NOT VALID

    Alright so I know this is elsewhere in the forum but I recently purchased AppleCare for my iPhone 4 (I live in Canada) and I went to register the product and it's telling me the serial number is not valid.
    I tried calling Apple but I keep getting in this enraging speak your problem loop that doesn't seem to pick up "AppleCare" as an item that I'm having issues with. What am I supposed to be saying to the prompter to get me to a service representative. It wants the serial number for my iPhone. That's not the issue, it's my APPLECARE that has the wrong serial number.
    I have zero patience for teleprompts so I'd like someone to walk me through how to get to a REAL human being.
    I just want to register my product that I paid 90 bucks for. And have it actually work. I'm not asking much
    Any help would very much be appreciated!!!!

    Thanks, I ended up using the "EXPRESS LANE", which I definitely recommend to anyone that dislikes speaking to a computer as much as I do.
    https://expresslane.apple.com/
    Also, to anyone else that may be having this issue: The serial number you're inputting is for your PHONE, not the one on the applecare box.
    If any apple people are reading this, the form should read "DEVICE serial number", not everyone knows what hardware means (though in hindsight that makes sense but why not call it what it is and save potential client frustration, and save yourself a phone call). Or even make a drop-down list to select the device you're registering would be helpful. Then have the registration applet show "AppleCare Registration #" and "[device name: e.g. iPhone] serial #".

  • IMac 27" - Invalid Apple Product serial number

    When I've checked my iMac on http://www.apple.com/support/imac-harddrive/ I recieved message, that my serial number isn't valid. Serial number on my iMac's stand (and within 'About This Mac' window too) looks like X00000XXX00. What should I do in this situation?

    Try Apple's Express Lane...
    https://expresslane.apple.com/

  • Apple Care Serial Number?

    Hi, I recently got my macbook, but I forgot I had to enroll for the warranty, so I hadnt tried to enroll until now, but it's asking me for my computers serial number, which I dont have anywhere, because I sent off the upc with it for the rebates. Is there anyway I can check through the computer what my products serial key is? Or any way period that I can find it out?
    thanks in advance.

    ..and, of course, its also on your receipt, at least if you bought it at the apple store.
    (and never send away your original UPC bar code without making a copy of it for your records, esp. for rebates )

  • Apple TV serial number

    Is there a way to determine the serial number for a first generation Apple TV without having direct access to the device itself? My device is in my wall at the moment. Hopefully through settings or something?
    Thank you!

    Click here and follow the instructions.
    (126596)

  • HT4061 i loose my iphone and i dnt know my apple phone serial number and emie number plz help me how to found

    i loose my iphone4 i  dont know the serial number and emie number plz help me how to found my mobile and emie number

    Read here:
    http://support.apple.com/kb/HT4061
    Your carrier also has a record of your IMEI number.

  • Stolen Apple device - Serial Number Issue

    I have recently lost my iPod touch device through property theft. I had iCloud on and "find my iphone" as well. I have found that no apple device can track without the help of cellular of wifi, however though using the device I can track my movements on mapping apps without actually being connected to any particular wifi or cellular network. This form of tracking does NOT work over iCloud functions, so there is no way for me to track my iPod touch. I have been told by Police to obtain my serial number which is registered to my apple account. What concerns me is that according to other posts people can hook my iPod touch up to another computer and iTunes, wipe it clean and re-register so they can use it themselves. Now I remember that when using older Microsoft programs I had to enter a serial number and register it online to use the program, and if all "uses" had been used I could not register and use that program. Similar I should assume applies to apple with its sophisticated policies, that a stolen device has to be registered before syncing with another computer by way of serial number and that I should get an email to say that somebody is trying to re-register my device on another computer. The same prompt system used for apple password changes. My main issue is that the iPod touch is forever registered to me unless I remove it, but does Apple allow a thief to register the same device, the same serial number twice? If that were so, there are laws in most countrys that would classify this as an accessory to a criminal act, allowing and encouraging a black market of stolen apple goods. Apple puts up a front with its "find my iphone" app, but doesn't the world agree that serial number tracking of registrations should play a part. I can give my serial number to the Police, but only apple will know if somebody has tried to register my device a second time. In short, can my iPod touch be wiped? (it is locked). Does apple have a policy indemnifying them of criminal black market activities? Can apple notify me if somebody tries to re-register my property? Can apple block re-registration attempts?

    gail from maine, you said
    "You said: What concerns me is that according to other posts people can hook my iPod touch up to another computer and iTunes, wipe it clean and re-register so they can use it themselves.
    "What I said was - no they cannot. Period. It is a brick to them.
    "So, your statement: All I have queried is if somebody COULD wipe the device and re-register it, then apple makes it easy to use a stolen device.
    "Is invalid, because someone CANNOT wipe the device if you have your device signed onto iCloud and you have the Find My iPhone application enabled. Since they cannot wipe it, they cannot use it. Apple has made it virtually impossible to use a stolen device."
    The OP said theyhave "iPod touch, iOS 6.1.6". That means they have a 4G. Theus, all onne has to do is place the iPod in recovery mode and restore via iTunes. Then they can use/sell the working iPod.
    iOS 7 introduced the Acivation Lock
    iCloud: Find My iPhone Activation Lock in iOS 7
    Which, while allowing restoring the device with recovery mode, does not allow use of the iPod unless the Apple ID andf Password of the previous owner is entered. Of the iPods, only the 5G iPod can go to iOS 7

  • Apple Care Serial number rejected

    I entered my AppleCare Serial number and it was rejected. How do I get support?

    Hi Sunny,
    The serial number will only have zeros and ones(not i's).
    Jason

  • Apple should make something where you can enter your apple devices serial number and find where it is so that when its lost or stolen it can be retrieved easily, the only negative i can think of is people can be injured. Then again thers always lawyers

      My i pod touch was stolen about a week ago. Ive been looking for ways to find it and its been pretty hopless. I have owned 7 i pods in the last 5 years and they have all been stolen, I guess you could say im pretty unresponsiblle but I prefer to call it unfortunate. There should be some type of website where you can just type the serial # of your i pod and it could use google maps or something the track it down. I mean what age are we in, I'm sure if cars can drive them selves there should be no problem to construct an i pod traking app. I dont thing lawsuits are a good excuse either. America has the best justice system in the world and i dont think they be to agaist my idea. And if media were on our sides then CNN would on it like whie on rice. there word is very persuasive to people all over the world and everyone watches it. i know I'm just venting but something needs to be done to end the madness! I dont wana buy another I pod. i wana buy accessories for my i pod.

    Apple provides the Find My feature through iCloud for those that want to take advantage of it.  But to go further would most likely create invasion of privacy issues and raise legal concerns for Apple.  Only police have the statory authority to track and that requires court orders.  This comes up repeatedly when users loose objects, but Apple continues to say they do not track or attempt to find the lost objects.

  • Can Apple Retrieve A Stolen iPod If I Give Them My Serial Number Of My iPod

    My car was broken into and they took my iPod and I someone told me that I could give Apple the serial number of my stolen iPod and they could see where it was last used.
    Is this true?
    If so then how do I go about telling Apple about my problem?
    Thanks,
    Sam

    Apple have no process in place to either report or track stolen iPods. All you can do is report the theft to the Police together with the serial number, and if your iPod was registered with Apple when you first got it, they will assist the Police in returning it to you should it ever be recovered.

  • HT4061 Excute me !! i want to asked to my Idevice (iphone 4 GSM) Serial Number is 5K1455MAA4S used to fix any correct time no? U sent answer to my email! thanks apple store

    Excute me !! i want to asked to my Idevice (iphone 4 GSM) Serial Number is 5K1455MAA4S used to fix any correct time no? U sent answer to my email! thanks apple store
    Serial Number: 5K******A4S
    <Personal Information Edited by Host>

    This is Community forum. Apple does not read this.
    Visit Apple store for availing warrantee or paid services.

  • Serial Number of my Apple TV is not recognize by Express Line (apple support)

    I was looking for support on my Apple TV (purchased a few month ago) so i tried to use Express Line on Apple Support but when I had to wrote my Apple TV serial number, this message appear: We're sorry, but that is not a valid serial number. Please try again.
    I've try "caps lock" but nothing happend, i've looking for a mistake in my digit but i had not find any...

    Sorry, i'm a little dumb, i wrote "o" instead of "0" (zero)

  • WHAT'S MY SERIAL NUMBER ?

    Recently my iPhone was stolen, it is still connected to my iCloud but it is offline. Is it possible that i obtain the serial number of this iPhone? So that if i approach a suspected person who stole it I can prove it.

    If you registered your product at purchase with Apple the serial number will be there.  Your cellular carrier should have the number on record with your account.
    It is not wise to approach a thief, that is best left to law enforcement authorities.
    Change your passwords on accounts kept on your iPhone, report the theft to police and your cellular carrier.

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