Apple replaced HD now I have can't log in!

I just got my computer back from the Apple Store with a new HD. I had given them my old password. My brother bought this computer for me so it completely linked with his name. When I got it back his name is now the user name and my old password does not work. I have no idea what the new password is. How do I change this information without knowing the old password!
Thanks

see this link
http://docs.info.apple.com/article.html?path=Mac/10.5/en/11627.html
after that I would suggest you make your own account instead of using the one your brother created.

Similar Messages

  • My iPod used to be signed in with my moms apple ID but now I have my own. When I opened IMessage it wanted me to sign in, but on the last step it said, "your email can't be verified since its already in use" please help I want to use IMessage.

    My iPod used to be signed in with my moms apple ID but now I have my own. When I opened IMessage it wanted me to sign in, but on the last step it said, "your email can't be verified since its already in use" please help I want to use IMessage.

    Hi Kanemelinda8833,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    Also, make sure you have signed out of your Mom's Apple ID and are signed in with your own Apple ID on this device.
    Click on the link to see more details and screenshots. 
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Sign out of your Apple ID on all iOS devices, in the following locations:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID on your device.
    When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At
    Cheers!
    Judy

  • TS4050 I typed the wrong apple ID and now I have no access to my ICloud. How can I change my apple ID on my Icloud?

    I typed the wrong apple ID and now I have no access to my ICloud. How can I change my apple ID on my Icloud?

    I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
    If you want people to contact you, enable others to see your email address in your profile.
    You should be able to change that address at My Apple ID

  • TS2755 Hi all, I bought one iphone and 3 ipads, i set up all on one apple ID. Now i have a problem when using messages: when sending message from one device it appears again on screen from the other 3 devices. I need help of how to set up messages on each

    Hi all, I bought one iphone and 3 ipads, i set up all on one apple ID. Now i have a problem when using messages: when sending message from one device it appears again on screen from the other 3 devices. I need help on how to set up messages on each device separately and to start using messages app on each device independently. Thanks

    search google for "iphone remove picture from contact"

  • I had my macbook pro system restored at an apple store and now my itunes can't recognize my iPhone. What should I do?

    I had my macbook pro system restored at an apple store and now my itunes can't recognize my iPhone. What should I do?

    Try these:  iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591

  • Just had my hard drive replaced but now dont have iPhoto garage band ect the stuff i had on the computer when i bought it.

    Just had my hard drive replaced but now dont have iPhoto garage band ect the stuff i had on the computer when i bought it.

    Reinstall them from your original install disks or your backup.

  • My Apple is was stolen. I can't log in. I can't change my password.

    My Apple is was stolen. I can't log in. I can't change my password.

    Do you mean you cannot log in to iCloud.com? With Find My Mac you can locate and protect your Mac if it is lost or stolen.
    Anyway, this support page may help you when your lost your Mac:
    If your Mac is lost or stolen - Apple Support

  • I have a iphone4 and a ipad2 and i use 2 laptops to sync them individually, but i used the same apple account. Now I have lost one laptop.

    Hey everyone.
    I have an iphone4 and an ipad2. I used to sync my phone with one computer and the ipad with another. but i used the same apple account.
    Now the problem is that i lost the computer to which i was syncing the iphone. Is there a way that i can start to sync the iphone with the computer that i use for my ipad and not loose any data.
    Please help!

    infinitya wrote:
     Is there a way that i can start to sync the iphone with the computer that i use for my ipad and not loose any data.
    No.  Syncing with a different computer/library will wipe the content from the device and replace it with content from the new library.
    All of the media should be in the iTunes library already, at least what was purchased from iTunes.

  • HT204053 Have been using a friends apple ID but now I have my own! How do I change it?

    Have been using a friends apple ID but now have my own. How do I make mine the primary ID. On iPhone 3?

    If you're talking about the ID for iCloud, you'll need to set up a new iCloud account with your new ID (since the other one belongs to your friend), then migrate your data to the new account.  To do this, go to Settings>iCloud and turn all synced data (contacts, calendars, etc.) to Off.  When prompted choose to keep the data on your iPhone.  After everything is off, scroll to the bottom and tap Delete Account.  Then set up a new iCloud account with your new ID, then turn syncing your data with iCloud back to On.  When prompted, choose Merge.  This will upload the data to your new account.
    If you're talking about changing the ID for purchasing, go to Settings>Store, tap the ID at the bottom, sign out, sign back in with your new ID.

  • I changed my apple id-(email), now when i try to log into my account on my iphone-am told that password is incorrect. But password works when i log in on my pc

    I changed my apple id(email),now i cant log in on my iphone-am told
    my password is incorrect- but password works on my pc

    Perform these steps on a computer,
    when you double-click an item you purchased before you renamed the account, the authorization dialog may show the old account name. If this happens, you will need to remove the old account name from the account name field, type the new account name, and click Authorize. This authorizes your computer to play the account's purchases.
    If you are unsure about which account was used to purchase a particular item, follow these steps:
    1) Control-click (or right-click) the item in your iTunes Library.
    2) Choose Get Info from the menu that appears.
    3) Click the Summary tab. The account name will be listed on the right.
    If you need further assistance in locating the current account name, please reply with the account name listed in your items' Summary tab. In addition, please include the order number for those items if possible.
    You can locate order numbers by following these instructions on reviewing your purchase history:
    Seeing your iTunes Store purchase history and order numbers
    http://support.apple.com/kb/HT2727
    Once you done with the above steps, sync your device to your computer and reset the password via the follwoing link,
    Http://iforgot.apple.com

  • Hard drive crashed and has been fixed/replaced, now I have new ipod, log in on itunes, and my library of songs is gone, although I can still see them in my purchase history.  How can I get those songs back!?

    My computer has crashed several times since I bought my first ipod in 2005.  Recently, it crashed so badly that my fella who fixed it just wiped everything off it and reinstalled things.  I have a new ipod now and just got my computer back.  I log in to itunes, register my ipod, and, its bad enough that everytime my computer crashes and is fixed that itunes thinks I am connecting yet another computer to my account  (it believes I have four computers/devices but I have only ever had one ipod and one computer simultaneously),. but on top of that, all my songs listed in my purchase history are not in my library. Hundreds of songs. 
       How can I download them again?  I was told in the Apple Store to deauthorize the computer and reauthorize it and it should begin downloading my previous purchases into my library. I tried that, but to no avail.
    Help anyone?

    It is the users responsibility to maintain a backup of their files.
    If you have failed to keep a backup, that is not good.
    If the content is on your iDevice and it was purchased via iTunes, connect the device (DO NOT SYNC) then select File > Transfer Purchases.
    If the content is on the device but was not purchased via iTunes, you're out of luck mostly.  Do a google search, you can find utilities that will allow you to extract the content.
    If you are in the US and running iTunes 10.3 or later, there is an option to redownload previously purchased iTunes content.  To do this, in iTunes select Purchased, then at the bottom select Download Previously Purchased.  There are options for Music, Apps, and iBooks.  Select the "Not in My Library" option and download what you want.

  • Where would I look on desk top computer for back ups from iPad that tech helped me back up to try to fix my iPad?  Apple replaced my iPad but I can't find any of my photos.  Tech told me they would be on my desk top. Can u help me? Thank, MEC

    Where would I look to find my back ups from my iPad onto desk top computer?  The tech. Who helped me try to repair my iPad helped me back them off the iPad onto desk top. Apple had to send new replacement iPad.  Tech told me the back ups would be on my desk top but I can't find them.  I have lost all my photos.  Can anyone please tell me where to look?  Thanks, Marti48

    I think that the tech probably meant that your photos would be in the backup. If he helped you backup your iPad on your computer, then you have to restore from the backup in order to recover your photos.
    Did you bring your computer with you when you got this help from the tech backing up your iPad, or did he talk you through this over the phone?
    How to backup and restore from a backup
    http://support.apple.com/kb/HT1766

  • My iPhone was originally under my husband's apple id but now we have separate accounts. His apple id still shows up when I try to update my apps. How to I change it to my apple id?

    Originally my iPhone was under a joint iTunes account with my spouse. We've recently split and now have separate plans and apple ID's. I've entered the new ID in the phone settings but when I go to update the apps on my phone, it still shows up with his accoutn and asks for his password. How do I change that?

    All apps are tied to the apple ID used to buy/download them.
    If you don't want to be asked for his ID-delete all the apps and download them under your account.

  • My dad and i share the same apple ID and now we have the same contacts. Help please

    When my dad got a new phone he got all of my contacts because we have the same apple ID so how do i get my contacts off of his phone and also if he deletes one of my contacts off of his phone it gets deleted off of my phone. Can someone help me? Thank you

    To fix this, one of you needs to migrate to a new, separate, iCloud account.  To do this, start by saving any photo stream photos you wish to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow, then tapping Save to Camera Roll.  If you are syncing notes with iCloud, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account.  Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud), choose Keep on My iDevice and provide the password to turn off Find My iPhone.  Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.
    Once you are on separate accounts, you can each go to icloud.com from your computer and delete the other person's data from your account.

  • My computer crashed hard drive was replaced and now I have lost my music.  Am trying to sync with my music from my iPad and iPhone but it is not working what is the problem

    I need help please!  My computer crashed lost all data including my music.  Want to sync music from my ipad and/or iphone but it is not working.  What could be the problem how do I tackle it?

    Syncing only works from your computer to your iPad/iPhone, not the other way around.  So you can only transfer your purchased music from the iPhone to your computer.
    See this document: http://support.apple.com/kb/HT1848
    My computer crashed lost all data including my music.
    How bad was the crash? Had the drive to be replaced? Or is there a possibility to use data recovery software on that drive?

Maybe you are looking for

  • Need Help Regarding Nested IF condition in Transformation File.

    Hi, In BI Cube I am having 2 Currency Type values 00 and 10. And for some GL Accounts Cost Centres are Empty. So for these Empty 0COSTCENTER I am inserting a String CC_NONE. My requirement is to load Data into BPC by validating 2 Conditions for 0COST

  • ATT can't tether/hotspot and do voice at same time?

    While using the new hotspot feature in IOS6 on a 4S, I can't tether/hotspot and do a voice call at the same time. It appears to pause the clients on the hotspot, although data directly from applications on the phone seem to work. I understand Verizon

  • HT1325 tried everything my puchased songs won't play..

    I need someone to help me out this has been bothering me or how can I get my refund back this crazy!

  • Apple Cinema HD Gallery

    When I went to Apple Store, and playing around their nice Power Mac G5 with 30" display, I saw there was a folder name "Cinema HD Gallery" or something like that under the "Pictures" folder. Those photos looked amazing on their 30" display. I recentl

  • Downloading Acrobat X?

    I had previously purchased Acrobat 9 and X, but have since refreshed to a new laptop. I tried searching for a link on Adobe.com to re-download by all I found is Acrobat XI. Does anyone know how/where I can redownload Acrobat X ?