Apple replaced my screen with a scratched one?

I recently got my MacBook Screen replaced and the technians must have replaced the screen with a scratched one! I have apple care as well. What should I do?

If the screen is scratched, just take the computer back to an Apple Store or reseller to get your screen replaced for free. Macs have got a 90-day warranty after repairs, so if you have any problem, you will have the MacBook repaired for free

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My lock button has stopped working will Apple replace my phone with a new one?

I have an iPhone 5 which I got in January of 2013 it is now October 2013 and my lock button has stopped and the camera seems to be depixelating I think, would Apple replace the phone with a new iPhone, I haven't dropped it, it has no major dents or drop wounds. Also as a secondary question, if they do replace the phone do I get the charger cable ect? or are no accessories included ?

No accessories, just a perfect Replacement iPhone 5 exactly like yours, same color, same GB, everything the same.

Will apple replace my phone with a new one?

I have always noticed since the day I got my 3g- sometime the seccond week it came out-that it had the problem of "light leak.". I just did not know it was a problem until today when I was searching for articles about my iPhone 3g dead pixel which I noticed yesterday. I think it's a dead pixel-black/grayish and looks like dust or eraser shaving under screen. I also have a couple of stuck pixels-green dots. Anyway, the pixel problems are very anoying to me. If I make an appointment with the apple retail store genius bar close to where I live, will apple fix my phone, give me a refurbished phone, or give me a brand new phone? I know the 3g s is comming out in a few days, but I am not looking for my current 3g to be replaced with a 3g s, just a new normal 3g. Any ideas on what would happen?

Every warranty claim is on a case by case basis. If someone here tells you that their iPhone was exchanged under warranty with the same problem as you described doesn't mean that Apple will do the same in your case. All you can do is make an appointment and see what they say after your iPhone is inspected and tested. If your iPhone is exchanged under warranty, you would not receive an iPhone 3GS as the exchange if requested.
Per the written warranty, an exchange under warranty will be a new or refurbished iPhone without you being able to tell the difference.

Loudspeaker and Lock Button not working? Will Apple replace my phone with a new one?

My loudspeaker hasn't been working for a few weeks now, and recently the lock button has stopped working too.
I've never dropped my phone in water etc. for the loudspeaker to stop working, and the lock button suddenly just did not work anymore - jammed in?
I booked an appointment with the Apple Genuis Bar, will they likely repair my phone or give me a refurbished one?
Cheers.

Apple will not repair this iPhone, you will get a perfect replacement iPhone 4S exactly like yours, except it will function perfectly.

Can I replace my macbook screen with a better one in order to obtain more vivid colors?

I have a 13" macbook (aluminum), using leopard 10.6.7. I've noticed the colors are not very vivid and when side by side with my girlfriends compaq cq62, the difference is obvious. I've tried adjusting contrast and everything else, nothing works. I've read that apple uses cheap TN panels and that they are the culprit and nothing can be done.
My problem is that Im doing graphic design work and need accurate color representation. I love my mac and don't want to switch computers. Is it possible to replace the screen with a better one to get more vivid colors? If so, any idea how much it would cost and if the apple store genius guys (or whatever) do this sort of thing? Thanks.

Thanks for your reply Bob
I've actually tried that already. And want to know something funny? When I did my own customized calibration, it turned out worse than the default!! LOL.
But the other profiles don't work either and the default seems to be the best. They don't help cuz they just change color tones and shades, but what Im needing is really bright, vivid colors. My comp next to my gf's, both showing the same picture of Bora Bora, looks dull in comparison. For example, hers has brighter greens and more shades of them and the vividness seems to give it more of a 3D depth, making it "pop" out more.
Plus when I use photoshop, the colors on the screen aren't exact; they vary from the actual color seen on printed paper. But not when I do the same thing on my gf's compaq, the colors are accurate. In my field this is very important. I can't design something and email it to someone, only to have the colors incorrect. And printing everything first ***** (don't have a good enough printer).
I've read that nothing can be "corrected" thru preferences and no software will help. It is the fault of the cheap panels apple uses. So thats why Im wondering if it is possible to replace the panel with a better one?
thanks
DJ

My iphone has fallen into the water 6months ago and there is no apple store in my country so i gave the phone s technical service.but they couldnt repair the phone.and now the battery is swollen.can i replace the phone with the new one in spain?

My iphone has fallen into the water 6months ago and there is no apple store in my country so i gave the phone s technical service.but they couldnt repair the phone.and now the battery is swollen.can i replace the phone with the new one in spain?

You can only obtain warranty OR post warranty service in the country of original purchase
As your iPhone has user damage it has no warranty
IF the iPhone originated from Spain or another EU country you can get out of warranty service in any EU country

Can apple replace me screen when it's cracked and lifted with out AppleCare

Can apple replace me screen when it's cracked and lifted with out AppleCare

Out of warranty exchange is $149

I found some little black dots n my iPhone 5 screen. I've only had it for 2 weeks. What are they and will apple replace my iPhone for a new one or fix it?

I found some little black dots n my iPhone 5 screen. I've only had it for 2 weeks. What are they and will apple replace my iPhone for a new one or fix it?

They should have one in Stock, but you never know. Call your Apple Store and tell them you have an iPhone 5 color and GB, and that you most likely will need a replacement, do they have any in Stock. If yes, go in, if not ask for advice on how to handle your problem.

Will apple replace my headphones with new ones?

hi iv had my headphones for almost 1 year now..
the rubber has came off the headphones and the sound quality has faded
will apple replace these?
i still have the box and receipt

deggie wrote:
Apple will only not replace them if they have been damaged through misuse or an accident. If they have been used properly they are warranted to work for one year. If they failed at 11 months and 29 days it does not matter that they've been "well loved and well used", they are supposed to last for one full year. Unless they purchase AppleCare then it is two years.
Doc M wrote:
By all means, take them in and see what they say. I could be quite mistaken.
deggie--
AppleCare states:
Your Plan covers defects for the Applebranded product(s) listed in your Planʼs Certificate or Proof of Coverage document (“Plan Confirmation”) and the accessories that are contained in the product(s) original packaging (“Covered Equipment”),
(ii) Under APP for iPod, Apple will provide technical support for the Covered Equipment, iPod OS
and software applications that are pre-installed with the Covered Equipment (both referred to as
"iPod Software") and connectivity issues between the Covered Equipment and a supported
computer, meaning a computer that meets the Covered Equipmentʼs connectivity specifications and
runs an operating system that is supported by the Covered Equipment. Apple will provide support
for the then-current version of the iPod Software, and the prior supported Major Release.
Also--I never said that they shouldn't take them back--just to not be surprised if they were not replaced. They may well be, and as stated above, +I could be quite mistaken.+
I am also presuming that these are not the stock earbuds that come with iPods, but a set of headphones that may not be stock issue. (They may not even be Apple-brand.) If these are the Apple in-ear headphones with remote that one buys as a standalone purchase, then they should be replaced if under a year. If these are the Dr. Dre sets...who knows? I am working with the information I got from the original poster.
I guess I've worked too much retail, and have seen too many worst-case scenarios. I'd rather see them get replaced (and be incorrect) than to say yes, they'll be replaced no questions asked--and find out later they weren't.
Still--a year warranty should be a year warranty....
Doc

My iphone 4 doesn´t connect thorugh Wi-Fi, apple replaced my phone for a new one and it has the same problem. I have an ipod and it doesn´t have this problem. Does any one know what to do?? Thanks

My iphone 4 doesn´t connect through Wi-Fi, Apple replaced my phone for a new one, but the new one has the same problem. I have an ipod third generation and it doesn´t have this problem. Having compared both working at the same time, the iphone alsways lags behind or doesn´t even connect to the internet via Wi-Fi. Does any one know what to do?? Thanks

Have you ever checked to see if there is an update for your router? If yes, then power off router. Then on iPhone go into settings and do a reset network settings. Power router back on, and try connecting phone to router.

I have cs5.5 master collection. Replaced my iMac with a new one, used migration assistant, now on the new iMac the apps will not open,

I have cs5.5 master collection. Replaced my iMac with a new one, used migration assistant, now on the new iMac the apps will not open,

I found that out, so used the dvd install disk w the key and tried to install, ran to 87% complete then told me to close,
safari
safarinotificati
i closed safari, still wouldn't finish loading, i closed all safari notifications, nope, can't find any app called safarinotificati
New iMac, 10.10.2, photoshop ran perfectly on my old iMac with 10.10.2
so I cannot complete the loading,
John

Dose apple cover broken screens with their 1 year warranty?

i just wanted to know if apple covered broken screen with their 1 year of free waranty that comes with the purchase of the product

The warranty covers manufacturing defects. It does not cover accidental damage.

TS4062 I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?

I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?

Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

I smashed my ipod 4th generation screen, it still works and i have my one year guarantee, will apple replace my screen for free?

I still have my guarantee, could i go to a apple store to replace the screen for free?

No, accidental damage is not covered by the warranty
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
The following will void the remainder of the warranty
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

Does apple replace iphone 4s with broken screen?

I want to learn about the apple replacement program. thanks!

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Apple replaced my screen with a scratched one?

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