Apple returns Ipod unrepaired without explaining why!!!

Hey Ipod nano users! I just received an email from apple that my Ipod was being mistreated and therefor they are gonna send it back unrepaired! What can I do to get at least an explanation what I did wrong with my Ipod?
And one more question: I always receive an Email when someone responds to my threads. How do I stop this?

I would call into Apple Tech support and ask to speak to someone in Customer Service. I think that branch of the company is located in Texas (somewhere) and they may be better able to help you.
When the tech's get the iPod they go 100% by the book (I had mine sent back 3 times before a rep. finally put the right info on the RA page and a tech found the problem.) So keep trying. If you know and are being honest that it wasnt submerged, and albeit you sweat like a hooker in church, they may help you out. Of course, no guarantees.
Good Luck!!! #1 rule of being a consumer, if you don't like the answer, keep trying someone new until you have run out of people or you have gotten the answer you were looking for.

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