APPLE RIPPED ME OFF!!! ON QUICKTIME PRO

I paid for the Upgrade on-line and STILL NO PRO!
I have added the activation code rebooted several times, opened and closed QuickTime several times.
AND STILL NO QUICKTIME!
I think I will have to contact my credit card company to have this charge disputed!
This is NOT RIGHT. They don't even return my emails. IT IS A SCAM!
APPLE, if you are reading this RESPOND PLEASE!
I want to get my money back or the PRO Activated.

Yes, same problem!!!!!!!!!
I used my key number in Quicktime 7.02 and it won't take.
When I hit "Apply" the button stays down, and when I hit okay, the whole registration menu goes away and nothing comes up stating that it has been installed.
The reason I ordered it is because in the Apple Tutorial on Video Ipod it says I need "QuickTime Pro" in order to convert files to be seen on the video IPOD. After I purchased it and have spent HOURS trying to get PRO to work, I read where I don't need it...#$$%^%^^@$##
I called and asked for support and this very rude lady named Nicole told me they don't provide tech support on QuickTime and I would have to send an email. I went onto the site and I couldn't find anyplace to send an email to tech support.
This is a rip....and it is absolutely ridculous.
I'm totally without any solutions other than to call my credit card company and dispute it.
Don't know what to do.
Laptop Windows XP

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My operating system got corrupted and I had to do a clean install, then a return of the relevant files, folders and applications from my Time Machine. With that should have been my MPEG2 component for QuickTime Pro but it refuses to register.
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