Apple's failure to keep us updated...

Although the problems of the heat and whine are extremely well known, Apple has failed to keep us updated on these problems. If they could both be solved with simple firmware updates and Apple knew this, you'd think it would be in their best interest to just come out and say "These problems can and will be fixed with firmware in the near future. It is safe to buy a MBP and you can rest assured that future updates WILL solve these problems." Right now I am waiting it out...and I am sure others are too. I feel like the failure to speak to use about it may be because they know that the problems lie in the hardware and cannot be completely fixed with firmware/software updates. If they came out and said this, they'd see a sharp decline in MBP purchases. Others on this forum know how Apple works much better than I do. I may be completely wrong and continue to have faith in Apple. As of now, though, I continue to wait.

here's a novel idea, complain to apple, don't preach to the choir!
Many people continue to complain about their concerns on this forum, for the sake of complaining, and not looking for support. This is a support forum for us to help others with many technical and non technical questions, of which I have received phenomenal response times from some very knowledgeable users.
When it comes to these concerns with the Mac Book Pro, we are not the ones that can solve these issues, apple is, so complaining to us has no benefit. Put pressure on apple by calling them, bringing your computer in, and documenting all of your problems, and their "lack of response" that way.
Their lack of communication to current MBP owners shouldn't be considered their fault - rather your fault that you're not questioning them why you're having problems with your computer.
Help them help you by bringing your computer in or calling apple care. If you gain no solutions that way, then complain.

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    à
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