Apple's inability to erase my previous username is stopping me from using my new email account

Because Apple log-in insists on using my old username and password details I cannot use my iCloud.com email. I cancelled my old email name and password to use my new iCloud.com email but now I can't use my email because I have to sign in with my former email address and I have erased my old password. and closed my previous gmail and gmx.com accounts. How do I erase my old details from Apple's records please?

You can't.
Sign out of iCloud on your Mac then sign back in with your new username and password.
To check whether your username works go to www.icloud.com and sign in there.

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Is Apple working on a fix for ios6 that will stop it from using huge data in the iphone 4s?

When I upgraded my iPhone 4s to ios6, it started using huge amounts of data. My provider refuses to reimburse me. Today they told me that Apple has acknowledged the problem and has fixed it in ois6.3. However, ois6.3 is unavailable for the 4s, and my provider tells me that Apple has not acknowledged that the problem exists in the 4s. They referred me to Apple. However, because the phone is off warranty, I will have to pay $35 + tax to talk to an Apple rep--and surely Apple knows the problem extends to the 4s, because it is widely discussed on-line. I have not seen any reference to whether Apple is working on a fix for the 4s. Does anyone know? I can't afford this much longer and am going to have pay a lot of money to switch phones. And when I switch phones, it won't be an Apple, which will also make me sad--but it is ridiculous for them to produce a problem that is costing so much money and then not to acknowledge it exists. I am hoping that having addressed it in the 5, they will now turn to the 4s. Does anyone know?

Yeah, the 6.0.2 update was rolled out to deal with that issue amongs others. But getting it out for the older models was either not high priority or more complex than they anticipated. So the wait continues till it shows up on the update channel.
Pestering Apple Support might not get it done quicker, but at least will offer some sort of vicarious revenge and relief.

Have just bought an ipad but have forgotten my gmail password. I have used this gmail account for my apple id, if I set up a new email account on the ipad , do I have to change this apple id. Am a very confused novice!!!

I have recently bought an Ipad but have forgotten my gmail password that I use on my Mac. I have used this email as my apple ID. If I now set up a new email account on my Ipad, do I have to change my apple ID as well as my apple password! HELP A VERY CONFUSED NOVICE!!!

On your Mac, try to access your gmail account. There should be a link you click for "Forgot My Password". Click it and try to retrieve your password.
 Cheers, Tom

I am trying to delete my icloud account on my phone. Its wanting me to sign in with an old apple id that is an old email that is no longer active. How do I get it to let me use my new email address?

I just got a new iphone 5C. I am trying to clear my old phone and delete the icloud account. BUT on my old phone in the icloud settings it is still wanting to use an old email account that is no longer active, therefor it wont allow me to sign in and delete the icloud account. and it wont let me change my email address to my apple id that is current. suggestions?

Go to Settings, and then turn iMessage and FaceTime on if they are off. If they are on, then turn them both off, restart the phone, then turn them back on.
Go back to Settings > iCloud. Whether the current or old email address is displayed there, try your current password.

I have an apple id but i have forgotten my password and i cant reset my password to my email because i longer know have that password to that email i was wondering if there was a way we could send my apple id and password to a brand new email account

i have an apple id that i can't get into because i have forgotten the password and the email that i had it connect to is no longer working because i no longer know the password so i was wondering if there was a way i could send my apple id and password to an new email account thart i now have

Go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

The scroll back gesture to the previous page, even after i sign out of my email account or Facebook anyone can still be able to see the content in the accounts just by scrolling back using the gesture.

the scroll back gesture to the previous page, even after i sign out of my email account or Facebook anyone can still be able to see the content in the accounts just by scrolling back using the gesture. how can i stop safari from showing the content of my accounts?

Try calling Tech Support, they should be able to check to see if theres a lock and try to help you reset it, I had to call and get my account unflagged, for something that I didn't even do.

If I want to make a separate apple ID then the rest of my family, but still want to use the same itunes account, is that possible?

If I want to make a separate apple ID then the rest of my family, but still want to use the same itunes account, is that possible?

Barrie222 wrote:
If I want to make a separate apple ID then the rest of my family, but still want to use the same itunes account, is that possible?
Yes, your entire family can use one AppleID just for purchases in the iTunes and App Stores, then each of you can use your own unique AppleIDs for all other services (iCloud accounts, iMessage accounts and so on).
You can have as many AppleIDs as you wish (or have email addresses for), and you can use a different one for each service Apple offers, if you wished to.
By doing what you suggest, you also limit the number of AppleIDs with payment information associated with them, so there is only one single AppleID that can be compromised that way. Keeping one AppleID for purchases and another (with no payment information tied to it) for everything else is not a bad practice for anyone to follow.

I recently changed my email address and the app store will not let me use my new email. I have my apple id under my new email address

I recently changed my email address and the app store will not let me use my new email. I have my apple id under my new email address. Any Suggestions?

1. Sign out of Apple ID (Settings>iTunes and App Store>Apple ID)
2. Reboot
3. Sign in with new email address

Why does't apple allow you to read your iBooks library over the web from a browser or me account?

Why does't Apple allow you to read your iBooks library over the web from a browser or me account? I have time to read during the day via a browser, but not by Ipad or Iphone. I love the features that iBook offers, but I have had to settle for Google books which is slow to upgrade its features. I just want to be able to highlight, copy and past and make notes and also have the option to read a book in a browser like google books.

Wow.. I'm almost sorry that you spent so much time writing that post.
Unfortunately, it would have much more impact if it were true.
Just because you don't know how to do something... that doesn't mean it can't be done.
I do what you say can't be done every day.
You just need to put your iPod into manual update mode, and everything will be fine. You songs won't be greyed out, and you can play them with no trouble at all.
So, next time you need help with something, just ask for help and we'll help you. It'll certainly make yourself look less foolish this way.
Ranting and bashing Apple for no reason isn't going to win many people over.

HT1349 I have an i-pad and have just got an i-phone but want 2 use a different I cloud? I've set up new email account and apple ID, but I can't change the I-cloud settings, can u help PLS??

I have an i-pad and have just got an i-phone but want 2 use a different I cloud? I've set up new email account and apple ID, but I can't change the I-cloud settings, can u help PLS??

The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.

Why Apple is blocking email from reaching my mac email account that I would like to receive. How do I correct this?

Apple is blocking email from reaching my mac email account that I would like to receive. How do I correct this? There are some important emails that I am not receiving because they never make it to my inbox or even my spam account.

Hey there MikeMach,
It sounds like people are sending you emails but they never arrive to your inbox or your Junk folder. According to the following article you may need to reach out to iCloud support directly for assistance:
iCloud: Identifying and filtering junk mail
Due to the complexity of accurately detecting and filtering out junk mail, on rare occasions a legitimate email from a friendly source may be blocked from reaching your Inbox. This is called a false positive.
If you feel that a legitimate email message was inadvertently filtered, you may want to ask your friend to send a follow-up email to verify that the issue exists. If you notice that multiple email messages are being delayed, bounced, or not delivered, contact iCloud Support. Also make sure to check your Junk folder for email messages that were incorrectly marked as junk mail. To check your Junk folder at iCloud.com, choose the Mail application and click the Junk folder in the sidebar. Email messages in the Junk folder are automatically deleted after 30 days.
Thank you for using Apple Support Communities.
Take care,
Sterling

HT5624 Someone I don't know is using my email address as their Apple ID to sign and purchase apps ect and I keep getting notifications in my emails. How do I stop them from using my email address????????

Someone I don't know is using my email address as their Apple ID to sign and purchase apps ect and I keep getting notifications in my emails. How do I stop them from using my email address????????

If a person is using your email address, you should change your email password and make sure there aren't any forwards to some strange email address.
An example if you were using gmail, under account settings, a forward can be set up to send messages to another email address.
If your email address is say, you own domain, such as somename@somename dot com, make sure the forwards are forwards you set up.
If your email account was hacked and the bad guy has access, you need to cut him off, first by changing the password and second cut off any message forwarding to the bad guy if he set it up. Just changing the password would keep a bad guy out, but if the bad guy set up a forward, he will still get your email.
A confirmation from Apple would have come to your email address in order to confirm that Apple ID. If you are getting the other person's purchase notifications, you would have gotten a confirmation of that account from Apple.

Has mail changed so that Apple Mail is deciding to make all new email accounts IMAP?

I am unable to create a POP mail account on my computer or my iPhone today. I have 8 other email pop accounts with the same server. Trying today to replicate the same steps with a ninth email account, APPLE Mail is deciding that it is IMAP, and will NOT let me revise the "account type".
Does anyone know if this is a system-wide change effecting new email accounts within the past few days?

You should be adding the Mail accounts by using System Preferences', Internet Accounts.
Correction, that should be: You should be adding the Mail accounts by using System Preferences', "Mail, Contacts & Calendars."

My username and password get erased when I try to remote log in to my corporate email account

Hi Folks,
When I try to log in remotely to my corporate (Outlook) email account, the correct username and password are erased once I hit 'enter' and I don't get in. I bought the Toshiba laptop a couple of weeks ago and I could get in for a while, but then I couldn't.
I'd appreciate any suggestions,
Thanks,
P

Try going to this link and see if the instructions there help.
https://www.google.com/accounts/DisplayUnlockCaptcha
B-rock

If i update my iphone 4 to the ios5 will it erase all my stuff on it if i use a new computer and a new itunes with nothing on it?

can anyone tell me if i update my iphone to the new ios5 will it erase all of my personal things on it if i use a new computer and a new itunes that has nothing on it? or will the back up save all my music and pictures and stuff like that? thanks

I had to go through this today (got a new computer recently). I ended up pluggng in my phone to the new computer and then doing a sync and a backup, and Image Capture to get all your pics just in case. Then I did an update check wnen iOS 5 became active and it said that it was going to erase everything and I hit OK. And after that install was complete, I did "restore from backup" which said it would restore everything that was backed up except the new iOS 5 firmware (that stayed put). Just a few tweaks here and there and it all worked for me.
Hope this helps a bit

Apple's inability to erase my previous username is stopping me from using my new email account

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