Apple's Mail program can't handle junk mail

I've had this machine for almost two months now and I'm STILL having problems with Apple's mail program:
1. It doesn't recognize junk mail. Although I've been in "train" mode for almost two months, it STILL doesn't recognize ANYTHING as junk mail, even things that are obviously junk, and even duplicates of messages already marked as junk.
2. Although I've set my preferences to delete junk mail on exit, the program doesn't delete junk mail. It doesn't matter whether I mark the messages manually as junk and leave them in my inbox, or if I mark the messages as junk and move them to my junk mailbox, or if I just move the messages to the junk mailbox without marking them as junk. The messages sit in the junk mailbox until I delete them manually.
I'm EXTREMELY disappointed with Apple and Apple software and the fact that almost NOTHING works as expected or advertised. I have problems with Mail, Safari and iCal to name just a few...

I am not understanding any of these problems, as Mail marks Junk quite reliably for me (and I think many others). Also, no problems with Safari nor iCal here.
If you have Junk in Training, as you report, then this would explain some of the behavior. While in Training vs Automatic Mail does not create a Junk mailbox in the the account folder, and thus the setting to delete messages from the Junk mailbox would not do anything. If you have yourself created a mailbox named Junk, Mail would not use it for its own purposes.
I think there are a number of misunderstandings on your part (Junk filtering with Mail's own procedure vs manually created Rules for one), and thus I cannot easily tell what may do the most good to correct things.
More info, please.
Ernie
Message was edited by: Ernie Stamper

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