Apple's match support docs.

https://discussions.apple.com/community/itunes/itunes_match?view=overview
I've been AWOL for awhile, so you all may know this, but seems somewhere along the way, Apple has posted support docs that deal with many of the basic questions.  Some of these docs we've seen before, but some have been updated in the last 3 weeks.  Mor importantly, Apple has put them on the iTunes Match overview page, so hopefully more people will see them.

Anyone seen any troubleshooting guides for any of these glitches?  Most have been reported except I don't see much on the first one, which is most troubling to me:
1)  Locked iPhone begins playing music randomly when Match is active (phone can be motionless, and shake to shuffle is off, anyway)
2)  General sluggishness of non-iTunes apps and phone when Match active (with and w/o music playing)
3)  General sluggishness of iTunes when Match active, slow stream start (but I'll give them that the stream is rarely interrupted once started)
4) Album artist sorting doesn't work
5) Album artwork comes and goes randomly

Similar Messages

  • Has Apple Dropped Match Support for iTune 10?

    Over the weekend, my MacBook Pro running Mountain Lion and iTune 10 (sorry, I like iTune DJ too much to give it up) was showing all my non-local Match music as grayed out. I tried the usual trick of turning off Match, then turning it on again, but instead of fixing the problem, all the grayed-out songs disappeared completely. I also tried quitting and restarting iTunes, rebooting the Mac, holding the Shift key while turning off Match, deauthorizing and reauthorizing the Mac at the iTunes store, and signing out and signing back with my iTunes Apple ID. Throughout the whole process, the cloud icon next to Music has either been cycling or displaying a lightning bolt (can't connect to iCloud) icon.
    I brought it in to work with me this morning, to see if its behavior would change on a different wifi network. Nothing has changed. Also, my Mac Pro (likewise running Mountain Lion and iTunes 10) now also displays the lightning bolt, and none of the music I've uploaded to Match appears to be in iCloud—even the music I just ripped from vinyl and uploaded last Friday. Deleting a song file from the iTunes Music folder and trying to play it on the Mac Pro prompts a message "The song "songtitle" could not be used because the original file could not be found. Would you like to locate it?"
    Clearly, as of this past weekend, Match is no longer working on either of my Macs. The files I uploaded last Friday do, however, appear as ready to play on my iPad. So it's obviously not a server problem.
    Anybody know if this is a recent, unannounced development? Thanks for any info.

    Thanks, Brett, but I tried all those troubleshooting options with no improvement. I discovered that my Mac Pro would upload songs to Match as expected, but not recognize their status in the cloud nor play them if a local song file was deleted from the computer. The only solution I could find was to download iTunes 12 and bid a fond farewell to iTunes DJ. It was either that or simply not renew my Match subscription when it comes due next month. No sense paying for a feature that Apple has discontinued support for in my preferred version of iTunes.

  • How do I open a Word attachment now that Apple no longer supports this application?

    I have had several applications I can no longer open as Apple doesn't support them anymore.  Word Docs, in particular.  the PowerPC thingy isn't working.  Now what?

    Is that because you have upgraded to Lion?
    You can use PowerPC applications in Lion if you install Snow Leopard (and Rosetta) into Parallels 7 in Lion:
    http://forums.macrumors.com/showthread.php?t=1365439

  • HT4757 When will Apple iPhoto/Aperture support the new Leica V-Lux 4 camera RAW format ?

    I just bought a Leica Vlux-4 and found that the current verisons of Aperture and iPhoto do not reconize the RAW files like they do for earlier versions and all of the Canon & Nikon DSLR's.  I see from the support doc that Apple supports the Vlux-1 and 2, so when will RAW support be added for the Vlux-4 ?
    I dont want to move to Lightroom but it already supports the Vlux-4 camera !
    Thanks.

    while this all may be true,
    it is all speculation, and we are not supposed to speculate here; Apple does not publish the reasons for missing raw support, and for the Vlux-4 it is early days yet. There may very well be a raw update including your camera soon.The only difference I see, is that the the Vlux-1 & 2 did not come with Lightroom included, only with PSE, and the support stopped, when Lightroom was included - the direct competition to Aperture.
    Send feedback to Apple to let them know!
    Regards
    Léonie

  • HT1925 Why can I not uninstall "apple mobile device support" from my computer?

    I am unable to uninstall "apple mobile device support program" from my computer.  The uninstall is necessary because an error message MSVC80.dll pops up.

    See the discussion in user tip: https://discussions.apple.com/docs/DOC-6562

  • ITunes Match supports up to 10 devices. I can only have 5!

    It clearly says on the apple website "iTunes Match supports up to 10 devices — including your computer, iPhone, iPod touch, iPad and Apple TV."
    I have iTunes Match on my iphone, ipad, two computers and my Apple TV and it won't let me add any more devices.
    I have to turn off iTunes Match on my computer or iphone if I want to add another divide. Is this because I signed up to iTunes Match when you could only have 5 devices?
    Also all my products are updated to the latest software.

    Hi Robust,
    Welcome to the Support Communities!
    The articles below may be able to help you with this.
    Click on the links to see more details and screenshots. 
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/HT4627
    iTunes Store: Subscribing to iTunes Match
    http://support.apple.com/kb/HT4914
    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054
    Cheers,
    - Judy

  • Error: iTunes requires a newer version of Apple Mobile Device Support.

    Yesterday, I upgraded to iTunes 9 x64 (running Windows 7). The installation went fine and iTunes seemed to be working great until I plugged in my iPhone. When I plug it in, rather than showing up under my devices, I get an error message popping up:
    iTunes requires a newer version of Apple Mobile Device Support. Please uninstall both Apple Mobile Device Support and iTunes, then install iTunes again.
    ( picture: http://imgur.com/HdJSx.png )
    I have tried to uninstall the Apple Mobile Device Support with little success and tried running the repair for the iTunes install, but I still have failure. I am worried about losing all of my iTunes data if I uninstall - I recently switched over to a different OS installation and copied my iTunes config information (XML docs and stuff) - it kept my library intact, but sneakily reset my iPhone to a way old configuration and deleted most of my data from it.
    So... (1) has anyone else run into this and overcome it, and (2) how can I follow the directions [uninstalling/reinstalling] without losing my data, computer authorization with iTunes, etc.?
    Thanks

    Ok, here is what seems to have worked for me. I was not able to uninstall AMDS from the control panel, because it was generating a fatal error. I then stopped all apple related services, and then did a repair installation. This allowed me to uninstall AMDS, but when I went to repair Itunes...it didn't reinstall AMDS.
    I then uninstalled everything related to Apple, Itunes, Bonjour, Apple software update, Apple application support, the Iphone Configuration utility. I then installed Itunes 9 from the downloaded file, and it opened fine. I then connected my iphone and it synced fine as well. It's downloading the 3.1 firmware now and I will disconnect and reconnect once that is installed to make sure it's all still working.
    Hopefully this works for the rest of you.
    p.s. I didn't reboot at all during the uninstall of all services and reinstall.

  • Can someone point my to the support doc about using 2 iPods on 1 PC?

    Hi
    I have a 30gb Vid and the missus a Shuffle, how can I use both on one PC?
    Can someone pont me to a support doc, I canby find one anywhere
    cheers

    using windows xp you need to first put your library in a central location. ex.
    C:\Music
    by default in iTunes stores in C:\documents and settings\user\documents\My music\itunes Library.
    You can change this under your preferences\ advanced window in iTunes.
    instructions are here http://docs.info.apple.com/article.html?artnum=301748
    In windows control panel you will need to create a second user account and then load iTunes and map your iTunes to the correct library location.
    I make sure that one user is "master account" meaning that, that is the account that I load all of the music into and organize through or you will find you will run out of HD space rather fast.
    Good luck. If you need clarification just ask. I've set up a couple of friends on shared computers for them

  • Apple Mobile Device Support fails to install, remains unsolved.

    i came back to the forums after a coupld of months, and this issue is still unsolved, will support please read this and answer us, it seems i am not the only one with such problems. so i will repost this issue here hoping to find a solution.
    Thank you.
    Reading through the forums, i found many with this same error, some said reinstalling solves this problem, but for me, and many others, it did not, so here is a log of the installation where the error shows, please look at it and tell us wheat to do,
    Action 8:21:17: InstallFiles. Copying new files
    Action 8:21:18: MsiRollbackInstall.
    Action 8:21:18: MsiInstallDrivers.
    DIFXAPP: ENTER: InstallDriverPackages()
    DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
    DIFXAPP: 'CustomActionData' property 'UI Level' is 5.
    DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
    DIFXAPP: 'CustomActionData' property 'componentPath' is C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\.
    DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
    DIFXAPP: 'CustomActionData' property 'installState' is 2.
    DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
    DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
    DIFXAPP: INFO: opening HKEY_USERS 'S-1-5-21-1605124395-1919374747-2981180892-1004\Software\Microsoft\Windows\Curr entVersion\DIFxApp\Components{9AA3828A-F852-11DB-8E29-6C6B55D89593}' (User's SID: 'S-1-5-21-1605124395-1919374747-2981180892-1004') ...
    DIFXAPP: INFO: ENTER: DriverPackageInstallW
    DIFXAPP: INFO: usbaapl.inf: checking signature with catalog 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\USBAAPL.CAT' ...
    DIFXAPP: INFO: Driver package 'usbaapl.inf' is WHQL signed.
    DIFXAPP: ERROR: Create Driver Store entry failed. (Error code 0x6E: The system cannot open the device or file specified.)
    DIFXAPP: INFO: Successfully removed '{9AA3828A-F852-11DB-8E29-6C6B55D89593}' from reference list of driver store entry ''
    DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x52)
    DIFXAPP: ERROR encountered while installing driver package C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl.inf
    DIFXAPP: InstallDriverPackages failed with error 0x52
    DIFXAPP: RETURN: InstallDriverPackages() 82 (0x52)
    Action ended 8:21:20: InstallFinalize. Return value 3.
    Action 8:21:20: Rollback. Rolling back action:
    Rollback: MsiInstallDrivers
    Rollback: MsiRollbackInstall
    DIFXAPP: ENTER: RollbackInstall()
    DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
    DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
    DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
    DIFXAPP: 'CustomActionData' property 'installState' is 2.
    DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
    DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
    DIFXAPP: This was the component where the install failure occurred. The rollback for this component must have already occurred at the time of failure. No need to rollback again
    DIFXAPP: Rollback failed with error 0x2
    DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
    Rollback: Copying new files
    Rollback: Moving files
    Rollback: Creating folders
    Rollback: Removing system registry values
    Rollback: Deleting services
    Rollback: Stopping services
    Rollback: Updating component registration
    Action 8:21:41: Rollback. Rolling back action:
    Rollback: MsiInstallDrivers
    Rollback: MsiRollbackInstall
    DIFXAPP: ENTER: RollbackInstall()
    DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
    DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
    DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
    DIFXAPP: 'CustomActionData' property 'installState' is 2.
    DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
    DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
    DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for component '{9AA3828A-F852-11DB-8E29-6C6B55D89593}'
    DIFXAPP: Rollback failed with error 0x2
    DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
    Rollback: Copying new files
    Rollback: Moving files
    Rollback: Creating folders
    Rollback: Removing system registry values
    Rollback: Deleting services
    Rollback: Stopping services
    Rollback: Updating component registration
    Action ended 8:22:00: INSTALL. Return value 3.
    Action ended 8:22:00: ExecuteAction. Return value 3.
    Action 8:22:00: SetupCompleteError.
    Action start 8:22:00: SetupCompleteError.
    Action 8:22:00: SetupCompleteError. Dialog created
    Action ended 8:22:03: SetupCompleteError. Return value 2.
    Action ended 8:22:03: INSTALL. Return value 3.
    === Logging stopped: 1/11/2008 8:22:03 ===
    MSI (c) (10:8C) 08:22:03:595: Product: Apple Mobile Device Support -- Installation failed.
    now i went to the directory where the driverfiles should be, and paused the installation just before it starts rolling back and made a copy of the whole thing, the driver files are being extracted, and thinking it may have failed to find them, i restarted the installation and paused it after it extracted the files, copied over my backup files to where they should be, and resumed, same thing happened, failure again.
    I stopped all the services running, (msconfig / startup and services) and that still did not help, i went through my registry for every "apple" and deleted it, after uninstalling all apple products, that did not help, i ran windows install clean up and made sure that quicktime and itunes and apple updatea re not installed, did the whole thing again, no luck.......
    Can someone please tell me what is going on, i can run it just fine on my other machine, which is running windows xp pro as well, the only thing different i did on this one was that i plugged in the Iphone before installing the software, whereas i ran the itunes installer on that one before i plugged in the iphone, and yes, i did get the iphone driver as a camera at first, and i changed it later by pointing the update driver to the same directory where applemobiledevicesupport extracted the 3 driver files :
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    and the files are usbaapl.cat , usbaapl.inf, and usbaapl.sys
    please look into this issue, i've done everything i could think of,
    Thank you.
    Windows XP Pro

    *"will support please read this and answer us"*
    These are user to user forums. Apple employees do not take part in them.

  • Apple Mobile Device Support fails to install ??

    Reading through the forums, i found many with this same error, some said reinstalling solves this problem, but for me, and many others, it did not, so here is a log of the installation where the error shows, please look at it and tell us wheat to do,
    Action 8:21:17: InstallFiles. Copying new files
    Action 8:21:18: MsiRollbackInstall.
    Action 8:21:18: MsiInstallDrivers.
    DIFXAPP: ENTER: InstallDriverPackages()
    DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
    DIFXAPP: 'CustomActionData' property 'UI Level' is 5.
    DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
    DIFXAPP: 'CustomActionData' property 'componentPath' is C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\.
    DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
    DIFXAPP: 'CustomActionData' property 'installState' is 2.
    DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
    DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
    DIFXAPP: INFO: opening HKEY_USERS 'S-1-5-21-1605124395-1919374747-2981180892-1004\Software\Microsoft\Windows\Curr entVersion\DIFxApp\Components\{9AA3828A-F852-11DB-8E29-6C6B55D89593}' (User's SID: 'S-1-5-21-1605124395-1919374747-2981180892-1004') ...
    DIFXAPP: INFO: ENTER: DriverPackageInstallW
    DIFXAPP: INFO: usbaapl.inf: checking signature with catalog 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\USBAAPL.CAT' ...
    DIFXAPP: INFO: Driver package 'usbaapl.inf' is WHQL signed.
    DIFXAPP: ERROR: Create Driver Store entry failed. (Error code 0x6E: The system cannot open the device or file specified.)
    DIFXAPP: INFO: Successfully removed '{9AA3828A-F852-11DB-8E29-6C6B55D89593}' from reference list of driver store entry ''
    DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x52)
    DIFXAPP: ERROR encountered while installing driver package C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl.inf
    DIFXAPP: InstallDriverPackages failed with error 0x52
    DIFXAPP: RETURN: InstallDriverPackages() 82 (0x52)
    Action ended 8:21:20: InstallFinalize. Return value 3.
    Action 8:21:20: Rollback. Rolling back action:
    Rollback: MsiInstallDrivers
    Rollback: MsiRollbackInstall
    DIFXAPP: ENTER: RollbackInstall()
    DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
    DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
    DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
    DIFXAPP: 'CustomActionData' property 'installState' is 2.
    DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
    DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
    DIFXAPP: This was the component where the install failure occurred. The rollback for this component must have already occurred at the time of failure. No need to rollback again
    DIFXAPP: Rollback failed with error 0x2
    DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
    Rollback: Copying new files
    Rollback: Moving files
    Rollback: Creating folders
    Rollback: Removing system registry values
    Rollback: Deleting services
    Rollback: Stopping services
    Rollback: Updating component registration
    Action 8:21:41: Rollback. Rolling back action:
    Rollback: MsiInstallDrivers
    Rollback: MsiRollbackInstall
    DIFXAPP: ENTER: RollbackInstall()
    DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
    DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
    DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
    DIFXAPP: 'CustomActionData' property 'installState' is 2.
    DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
    DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
    DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for component '{9AA3828A-F852-11DB-8E29-6C6B55D89593}'
    DIFXAPP: Rollback failed with error 0x2
    DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
    Rollback: Copying new files
    Rollback: Moving files
    Rollback: Creating folders
    Rollback: Removing system registry values
    Rollback: Deleting services
    Rollback: Stopping services
    Rollback: Updating component registration
    Action ended 8:22:00: INSTALL. Return value 3.
    Action ended 8:22:00: ExecuteAction. Return value 3.
    Action 8:22:00: SetupCompleteError.
    Action start 8:22:00: SetupCompleteError.
    Action 8:22:00: SetupCompleteError. Dialog created
    Action ended 8:22:03: SetupCompleteError. Return value 2.
    Action ended 8:22:03: INSTALL. Return value 3.
    === Logging stopped: 1/11/2008 8:22:03 ===
    MSI (c) (10:8C) [08:22:03:595]: Product: Apple Mobile Device Support -- Installation failed.
    now i went to the directory where the driverfiles should be, and paused the installation just before it starts rolling back and made a copy of the whole thing, the driver files are being extracted, and thinking it may have failed to find them, i restarted the installation and paused it after it extracted the files, copied over my backup files to where they should be, and resumed, same thing happened, failure again.
    I stopped all the services running, (msconfig / startup and services) and that still did not help, i went through my registry for every "apple" and deleted it, after uninstalling all apple products, that did not help, i ran windows install clean up and made sure that quicktime and itunes and apple updatea re not installed, did the whole thing again, no luck.......
    Can someone please tell me what is going on, i can run it just fine on my other machine, which is running windows xp pro as well, the only thing different i did on this one was that i plugged in the Iphone before installing the software, whereas i ran the itunes installer on that one before i plugged in the iphone, and yes, i did get the iphone driver as a camera at first, and i changed it later by pointing the update driver to the same directory where applemobiledevicesupport extracted the 3 driver files :
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    and the files are usbaapl.cat , usbaapl.inf, and usbaapl.sys
    please look into this issue, i've done everything i could think of,
    Thank you.

    I have the exact same problem on my workstation and previously solved it by installing iTunes on a different computer and copying all the files and registry keys to my workstation. However, it didn't solve the problem when i tried to update to itunes 7.6 ...
    Is there any solution yet?

  • Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....

    Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open.   I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
    Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
    Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank you

    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • TS3704 Trying to delete I Tunes because of missing MSVCR80.dll followed instructions from Apple to delete - Apple Mobile Device support keeps coming up its being used I have gone to program files deleted what I can from folder but left with 3 files

    I have been getting the MSVCR80.dll missing message.
    Been on the Apple site and following instruction.
    Going down the list has instructed I have Deleted I Tunes.
    Deleted Apple Software Update
    But when I try to delete Apple Mobile device it wouldn't delete so went into program files has the instructions say by going to Program Files\common Files\Apple\Apple Mobile Device Support Folder.
    It still wouldn't delete saying it was being used. 
    I opened the file and highlighted all the folders and pressed delete, most of them have disapeared into my recycle bin but the folder still holds AppleMobileService, AppleMobileDeviceService_main.dll and MobileDevice.dll. 
    Message when I right click the first file is AppleMobileService I am told this action can't be completed because file is open in Apple Mobile Device. Close and Try again. 
    When I click the next file AppleMobileDeviceService_main dll it says  It comes up with This action cannot be completed and File description Apple Mobile Device Service. Company Apple Inc. File Version 17.323.0.9 Date Created 7/9/2013. Try again...... and finally  MobileDevice.dll come up with same message but file version 710.0.0.4 Date Created 7/9/2013 Size 902KB Both say Try Again but the same thing just recurred.
    I have left my lap top on hoping that I a swift reply.
    I am certainly no computer wizard and simply trying to follow the instructions to get rid of the box which keep coming up everytime I switch the lap top on saying APS Daemon.exe-System Error. The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem.  I had looked at the internet and there appears to be warnings not to click on the button.
    I have had an apdate from Apple for the I Tunes but it wouldn't update. I thought that may have sorted it so whilst I had a few hours I thought I would go through the process that is advised on Apple's website. 
    I hope I have not ruined my computer. I haven't even tried deleting Bonjour or Apple Application Support (I Tunes 9 or later) has these are supposed to come after the step I am on.
    Please HELP!!!!!

    Sorry I missed your post. Anyone else with the same issue should find useful resources at Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I've been reading the comments re FCPX on MacBook Pro and now I'm scared. I'm taking a class now and thinking about buying to do videos for nonprofits. Won't be fancy stuff, but now wonder if it's a good choice. Also, heard Apple will drop support. Help?

    I've been reading the comments re FCPX on MacBook Pro and now I'm scared. I'm taking a class in FCPX and thinking about buying to do videos for nonprofits. Won't be fancy stuff, but now wonder if it's a good choice. Also, a classmate who was in CA last weekend said he heard that Apple will drop support of FCPX. Any truth? Advice?. I'm on 10.7.4 with 2.4 GHz Intel Core 2 Duo, 4 GB 1067 MHz. Thanks.    

    dkstj wrote:
    Also, a classmate who was in CA last weekend said he heard that Apple will drop support of FCPX.  
    While it is against the TOU of these boards to speculate on future products/updates what Thomas said is right: FCPX is quite a new product and it doesn't make any sense to drop it now.
    The only thing that MIGHT get dropped at a certain point is support for older hardware/OS as FCP X progresses.

  • How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTi

    How can I watch a Disney movie from the Disney website I have purchased movie cd and I can go to the website on by gateway computer but can't get it to play on my iPad it wants me to download flash but apple doesn't support flash or I can down loadQuickTime but don't know how. Says to email website did that but takes me back to same place to email help

    Contact iTunes Customer Support, but honestly, there are no returns for iTunes purchases.

  • Signature: FSUpdateOperationStatus(void const*, TCountedPtr TCFURLInfo const&, long long, long long, long long, long long, unsigned long). No support Docs on file for this problem. Multiple crashes on opening Firefax. Running OSX 10.6.4.

    Signature:
    FSUpdateOperationStatus(void const*, TCountedPtr<TCFURLInfo> const&, long long, long long, long long, long long, unsigned long)
    No Support Docs on File.
    Firefox crashes every time it is opened.
    UUID 38fc1438-492f-4ce3-91d4-5ef922101027
    Time 2010-10-27 11:19:32.620395
    Uptime 11
    Last Crash 110 seconds before submission
    Install Age 610295 seconds (1.0 weeks) since version was first installed.
    Product Firefox
    Version 3.6.11
    Build ID 20101012104758
    Branch 1.9.2
    OS Mac OS X
    OS Version 10.6.4 10F569
    CPU x86
    CPU Info GenuineIntel family 6 model 15 stepping 11
    Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE
    Crash Address 0x8
    User Comments
    Processor Notes
    EMCheckCompatibility Fal

    Looking at the crash log it looks like AE might be crashing in:
    net.telestream.wmv.export 
    Can you try uinstalling Flip4Mac (or whatever you have installed from http://www.telestream.net/telestream-products/desktop-products.htm)? You may need to manually go deep into /System to remove them.
    --c

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