Apple's wireless mouse and keyboard

I ordered my Intel-iMac with the wireless option. Since then I purchased the wireless Mighty Mouse also. Neither one is recognized after starting up until I click them several times. I know the wireless keyboard is paired at startup because the option key works to select an alternate startup volume.
I've used several wireless setups on Wintel PCs at work and have not had this problem. Is there a setting I'm missing somewhere?
iMac 2Ghz Core Duo, G3/BW 600Mhz, iBook G3 600Mhz Mac OS X (10.4.7) WINDOWS: eMachine DT, Averatec 12" LT

Have you checked your Bluetooth Settings?
Under Sys Pref go to Bluetooth.
You may have to tweak the settings there.

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Apple wireless mouse and keyboard stop working ... now says OS X version and bluetooth incompatible

For no apparent reason my apple wireless mouse and keyboard stopped working. I was not upgrading or installing anything, the batteries are good, nothing was changed as far as I know. Now bluetooth discovers the paired devices, connects for about 30 seconds, the disconnects ... or stays connected but doesn't work.
What's happenned ... I'm rushing to finish a big job ... any ideas? I've tried re-pairing but doesn't work ... says that OSX version may be incompatible with device bluetooth ... I'm using Lion so maybe there is another lion problem?

Hello:
Barry: What do you mean with "making devices favorites"?
This is the method:
Go to system preferences>bluetooth. Highlight an item in the sidebar. If detailed information does not appear, click on the little gear and select show more info. Then click on the gear again and select favorite.
And how could an hardware-related problem be (temporarily) solved rebooting the OS?
Intermittent problems are, IMHO, most often caused by hardware. Restarting will occasionally "fix" problems - why, I do not know.
Barry

Apple Wireless mouse and keyboard with Windows on iMac Intel

Hi there!
Is it possible to use the Apple Wireless mouse and keyboard on the iMac Intel running Windows XP?
My bluetooth setup assistant can't find any of them.
Thanks!

Actually if You Use the wireless mouse during the setup for windows it works fine the only drawback it that using the wireless mouse on windows is that it drains the battery more quickly than Mac OS X does. So make sure you have extra batteries around

My MacBook keyboard and track pad stopped functioning after pairing an Apple wireless mouse and keyboard. Any suggestions?

My MacBook keyboard and track pad stopped functioning after pairing an Apple wireless mouse and keyboard. Any suggestions?

I deleted the mouse by selecting it in the bluetooth options and clicking the minus tab. I went ahead and reinstalled OS X right afterwards. Right now I am having to use a USB mouse and keyboard. I disconnected both prior to start up. I get a widow that shows a demonstration on how to install batteries into a wireless mouse only way to pass that screen was to reattach the USB mouse. Then with a fresh startup no resolve.

Wireless mouse and keyboard not recognized

I know that I have had this issue before, but can't remember what the solution is (old age?) My iMac G5 PPC has a wireless mouse and keyboard (the old apple white one). The iMac came with these as an option but WITHOUT the bluetooth card inside. (I still don't know how this works, but it does). Anyway, the mouse and keyboard were not recognized when I tried to get on today. The batteries are good. If I go to system prefs (using an even older wired mouse) there is no bluetooth option (since no card is present). I don't know how to get the computer to try to recognize both. Any help is definitely appreciated.

HI David,
If the iMac didn't come with Bluetooth software/hardware, then are you using a USB Bluetooth dongle?
And open System Profile (Applications/Utilities)
Select Bluetooth on the left under Hardware. You may need to click the gray disclosure triangle so it faces down. What does it say on the right?
If the Bluetooth icon is in your Status Menu Bar (top right in your screen). Click the icon and make sure Bluetooth is turned on. Then click: Open Bluetooth Preferences and try re-pairing the mouse and keyboard.
Carolyn

Wireless Mouse and Keyboard don't work under bootcamp. Any suggestions?

I installed Windows 7 through Boot Camp. Everything works, but my wireless mouse and keyboard. If I add a wired mouse and keyboard, they work. Have reinstalled Bootcamp a few times, but when I try and add the devices. they are seen, but then can't pair.
Any help would be appreciated.

Well, the 'unplugged' reference was noted earlier and I wasn't sure if you'd get a
better response than a standard suggestion to try the other ideas in this link first
•Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
before actually performing the SMC, that is a dragnet kind of catch-all, sometimes.
All of my keyboard & mouse units are USB and I've gone as far as supplying the
mouse and other peripherals with a powered USB hub; so power from the Mac
isn't spread too thin. The keyboard is one of the only items that should be attached
to the USB port; as it has to work on startup pre-boot keyboard shortcuts... Such
as SafeBoot, PRAM reset, and others where you need a live keyboard and BT
may not be up to the task of being ready. Three going on four of my Macs have
bluetooth capabilities for those items; but I can't justify the continual upkeep cost.
Spare USB keyboards and a few extra mouse are handy as troubleshooting tools, too.
There are some USB keyboard references among search results in this linked page:
https://www.google.com/?gws_rd=ssl#q=Apple+USB+keyboard+troubleshooting
Perhaps the SMC pre-reset suggestions may help resolve the issue, if not, try reset.
Good luck & happy computing!
edited

Why do I sometimes suddenly lose Bluetooth from my Imac? I use it for my wireless mouse and keyboard. I then can't find it in system preferences but have to shutdown my Mac and hope it comes back

This is an infuriating problem and wondered if it happens to other people too and if I am doing the right thing by turning the Mac off then on again.

Hi there vickivoo,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
-Griff W.

TS3048 how to turn on bluetooth when you only have a wireless mouse and keyboard

How can you turn on the Bluetooth when you only have a wireless mouse and keyboard?

Hello:
Read this (the part about OS X not allowing Bluetooth to be turned off unless a USB mouse is connected):
http://support.apple.com/kb/TS3048?viewlocale=en_US
I have an old USB mouse available in case something happens to my BT mouse.
Barry

Not responsive wireless mouse and keyboard, No internet/wifi and Bluetooth connection.

Hi,
I need help as both my wireless mouse and wireless keyboard are totally no responsive and I replaced them with fresh new batteries. My wifi/internet connection is offline too. My Bluetooth signal is the Bluetooth with jagged lines "Bluetooth offline". I tried to disconnect all my USB devices and restarted. I tried the methods listed here but to no avail.
Yesterday afternoon there was a lightning in the skies and it caused blackout throughout my whole house. So it might be due to the power surge from the Lightning but all my other devices like my iPhone and modem router are working fine. I restarted the router too. It was fine the whole evening till nighttime yesterday. This morning I woke up, I can't do anything at all.

First thing to try is resetting the PRAM per the instructions below. If that does not work then please use the instructions on how to connect a Bluetooth mouse and keyboard below.
iMac SMC and PRAM reset
Troubleshooting wireless mouse and keyboard issues - Apple Support

Wireless Mouse and keyboard have lost connectivity with iMac?

Computer turned off for a week. Restarted, and wireless mouse and keyboard no longer connected to computer. Help please

Hello Pompoo220s,
It is certainly difficult to use the computer if your wireless keyboard and mouse do not connect or stay connected. I found a few resources I recommend for this issue.
I recommend reviewing this article first:
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
If the issue persists, I recommend reviewing the section titled "Top troubleshooting tips" in the article below. Step 9 specifically stands out to me for the issue you described:
9. Restart your computer
Sometimes a simple restart of your Mac is all it takes to get things running smoothly again. You may also want to try resetting your computer's PRAM and NVRAM.
Bluetooth Quick Assist
http://support.apple.com/kb/ht1153
Thank you for using Apple Support Communities.
Best,
Sheila M.

My pointer keeps turning into a colorful spinning pinwheel. Mac OS X (10.5.8) using a wireless mouse and keyboard, desktop computer

My pointer keeps turning into a colorful spinning pinwheel. Mac OS X(10.5.8) using a wireless mouse and keyboard ,desktop computer.

The spinning wait cursor (or "beachball") generally means there's some problem that's causing the current app to freeze, or slowing down the current application, or that's slowing down the whole system.
Here's an overview of the spinning wait cursor.
Make a backup first, using the Disk Utility tool booted from your installation DVD to external storage. This backup to ensure you still have access to your most current and complete data, shut this be a problem with your hardware.
Then use Utilities > Activity Monitor.app and the Utilities > Console.app tools to see what's going on, and whether there are related errors being logged.
There are some general troubleshooting articles around, too.

Problems with Apple Wireless Mouse and Keyboard

Last week my keyboard started repeating letters and not responding and the mouse started acting like an old mouse with a dirty trackball. I searched many message boards and got no help for my specific problem. I'm on a PowerPC G5 running OS 10.3.9.
Batteries are good. I have run both a hardware test and disk utility with no problems found. The problem seems to have shown up after an apple software update. Don't know if that could have caused some sort of system incompatibility problem.
Since both mouse and keyboard work with my powerbook, I don't know what else to do. I have re-paired both mouse and keyboard and had some problems with them showing up. I also have shut down the system, unpluged everything and started up again but nothing has worked.
If anyone has an answer I would be really greatful. Please help. thanks

Hi again,
No, I had not even thought of that. I just unplugged it and plugged it back in and the problem may be fixed!!!!!
Since the problem is intermittent, I'm not sure yet. The worst trouble I've been having has been in trying to drag things across the screen and I have just been able to do that with several windows.
Yeah!!! I think you may have done it. I will keep this thread open for a while but I think that was it. You my friend are a genius! I'm a bit embarassed to have not thought of that. I didn't even remember that that antenna existed.
thanks sooooooo much.

Wireless Mouse and Keyboard Install Problem

I am trying to install my wireless keyboard and mouse onto my Mac OS X 10.3.9. My dad had this computer before me and had the mouse and keyboard paired and working. After it was shipped to me, I attempted to pair these again with no luck. THe bluetooth won't recognize either and if i try and run the KeyboardandMouse.pkg as instructed, the icon simply isn't there when I insert the disk. I've attempted to pair using the system preferences, but it cannot locate either the keyboard and mouse. Yes, I do have new batteries installed and the lights do blink when switched on. Any help is appreciated. Thanks.

Hello again:
Try trashing the BT preference file (com.apple.bluetooth.plist) and restarting.
If that does not work (although it will take you a bit of time), I think I would try an archive and install:
http://docs.info.apple.com/article.html?artnum=107120
Barry

Wireless mouse and keyboard Windows 7

I successfully installed Windows 7 (32 bit) on Apple boot camp (3.2) of my iMac 24.
Everything is working perfectly, except my wireless Magic mouse and wireless keyboard.
I found 2 Bluetooth adapters (Generic Bluetooth adapter and Microsoft Bluetooth-enumerator).
The mouse and keyboard are found but won't install!
What am I doing wrong?

Try to use this guide to install your keyboard and mouse (mouse is the same as keyboard)
http://www.tenniswood.co.uk/technology/how-to-pair-an-apple-wireless-keyboard-wi th-windows-7/?utmsource=feedburner&utm_medium=feed&utmcampaign=Feed:tenniswood(TenniswoodBlog)&utm_content=GoogleReader

Wireless mouse and Keyboard Issue after closing the lid - external display

Can anyone give any insight. Recent purchase of a new Late 2008 15" MBP. I have connected it to an external 24" Apple monitor on my desk and use a wireless mouse and wireless keyboard on my desk top. I have configured the laptop to wake on bluetooth devices. So here is the problem: The laptop when the lid is up recognizes the bluetooth keyboard and mouse. I close the lid/screen. Laptop powers down... the after several seconds I move the mouse and the laptop comes alive... But after that there are no bluetooth devices attached. When I use the mouse, I get "connection lost" with a white figure of the mighty mouse on the screen. The wireless keyboard is not there and I have to open the lid and manually find the mouse and reconnect. The keyboard seems to work however....
Apple..... any thoughts..... anyone?????

Hi Stentdoc; I'm thinking, 'connection lost ~= sorta low AA batteries in the Mighty Mouse? (I would put in fresh AA batteries in the mouse and keyboard, to eliminate as an issue that the 'connection lost' is due to low batt voltage; that this is causing the failure to wake.) ... then, in System Preferences > Hardware > Energy Saver, settings for Power Adapter > Sleep, set to "never" for "Put the computer to sleep when it is inactive for ..." to eliminate that as a conflict when trying to wake with bluetooth from sleep induced by closing the lid ...
Check your current "Sleep" setup (I left my MBP as "3")
go to Utilities > Terminal
After you launch Terminal, the first step is to determine which sleep mode your Mac is currently using. You can both view and change the sleep mode using the Unix program pmset. To see your current settings, type (or, copy and paste)
pmset -g | grep hibernatemode
press 'enter'
You should see something like this:
$ pmset -g | grep hibernatemode
hibernatemode 3
So your machine is using mode 3 ... thanks to the documentation for the handy Deep Sleep Dashboard widget, which puts your machine immediately into hibernation mode (so you don’t have to yank all the power sources to invoke it):
* 0 - Old style sleep mode, with RAM powered on while sleeping, safe sleep disabled, and super-fast wake.
* 1 - Hibernation mode, with RAM contents written to disk, system totally shut down while “sleeping,” and slower wake up, due to reading the contents of RAM off the hard drive.
* 3 - The default mode on machines introduced since about fall 2005. RAM is powered on while sleeping, but RAM contents are also written to disk before sleeping. In the event of total power loss, the system enters hibernation mode automatically.
also, I enabled this (to change back, input "lidwake 1":
go to Utilities > Terminal
type in sudo pmset lidwake 0 then "enter"
it will ask for your password. type it in, that's it!
Now, when your computer is sleeping with the lid closed, when you open the lid nothing happens until you press any key ... nice: keeps it off when accidentally opened, like in a backpack?
WARNING: Improper use of the sudo command could lead to data loss
or the deletion of important system files. Please double-check your
typing when using sudo. Type "man sudo" for more information.
To proceed, enter your password, or type Ctrl-C to abort.

Apple's wireless mouse and keyboard

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