Apple saying wrong security code, but whenever I type it it charges my card
Help please.. I want a refund for the charges..
Each time that you add or change the card details on your account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - they should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
In terms of the code not being accepted, is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill (http://support.apple.com/kb/TS1646) ? If it is then you could try contacting the card issuer and check that they, and any company that they use to process card authorisations, have the correct information on their files. And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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Have not purchased music for 10 months, in the meantime card has expired, which has £1.74 in credit on it, tried to change card details to current last 4 numbers/expiry date and security code but keeps on rejecting and brings back old card details
Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records
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Why is Apple saying my security code is invalid?
I would like to buy the OS Lion software through the App store but when I sign in using my Apple ID and password, I get a message telling me that this Apple ID has not been used with the I-Tunes Store. Please review your account information.
So I go to review account information and fill it out completely.
When I submit it, I get a message back saying my security code is invalid.
I know that the code is right and have been using this card and code with other companies with no problem. But for some reason I am having trouble with Apple.
What gives?
What can I do?Try this...
Quit the Mac App Store.
Launch iTunes. From the menu bar click iTunes / Preferences then select the Advanced tab.
Click: Reset warnings and Reset cache
Click OK.
Go to the menu bar again click Store / Sign Out.
Relaunch the App Store. Try again.
Re: Lion. If you need to run PowerPC apps, read here. -
HT1918 Why is Apple saying my Security Code is invalid when it's not?
I want to get an app that's free, but Apple tells me to sign in for billing info. I put in my Security Code, correctly, but when I hit Done, it says the security code is invalid.
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646 -
Why does my phone say wrong security code (for my debt card) when i try to download a app?
Why does my phone say that I have entered the wrong security code off of my debt card when i'm trying to download any app free or otherwise? I know all my info is correct and my debt card is good.
Mine is doing the same. I've tried several different cards all with the same response.
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Try 2 download free game from app store says verify account n when i do it says invalid securoty code n it is not wrong code. Besides it free y it asking that
means three thing
-code is wrong
-zip code doesnt match what the bank has
- or you have a out standing balance with itunes and you can go to expresslane.apple.com to email them and see if you do -
I recently had to cancel my debit card because of unauthorized purchases on Facebook. I have tried to update with 4 different credit cards and every time I get a message saying invalid security code. How do I fix this?
Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances." -
When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
HT1688 It keeps saying my security code is wrong but its not
It keeps saying my security code is wrong but its not
If the security code or anything else is rejected the rejection comes from your card issuer. Apple is just passing the message along. So you need to contact the issuer.
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Hello. I created my apple id on a computer but whenever i try to use it on my (new) iphone, it says "review" after which nothing happens. I have not been able to purchase anything from the App store. Is there something i'm doing wrongly?
Have you looked in your email for a confirmation of the new apple id?
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Hi my case numbers is 30758085. I just try download apps store on my Verizon iPhone 4 but they keep ask me billling payment so I use my credit card but keep said wrong security codes so I check my apple itune balances said I owe itune 22.00 dollars but it not my apps download on my phone I always get free apps Download
Please don't post case numbers or other personal information here. None of us here (who will respond, anyway) work for Apple; we're all just fellow users.
Anyway, as regards the security code issue, this may help:
http://support.apple.com/kb/TS1646
and as regards the balance, first make sure you didn't make any in-app purchases. Many "free" apps, particularly games, have additional levels or features that cost money. Check your purchase history in your iTunes Store account and see what you're being charged for.
Regards. -
MY iPhone won't let me download apps, it says I need to sign in and verify account payment options. Even for a free app and then it says my security code is wrong on my credit card! Ugh!! Help please!
Did you ever get this fixed? I started getting this same message yesterday when changing my card to a debit card that I had used previosuly for years. My last purchase was Saturday morning. Creating a new account results in the same message no matter whar card I try. They must flag accounts by computer ID for this to be happening.
I got a message stating that my problem has been handed to a senior advisor. I hate this wait especialy since I have had my account since 2003. -
HT201303 my itunes keeps saying my security code is wrong on my visa and its not
my itunes acount keeps saying my security code is wrong on my visa but its not
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
had bought an itunes card and i had put in my iphone 5c but i haven't bought anything in a while and it says that i need to put security code but i forgot it says
Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Anyone else having trouble with Itunes store? My account says I have entered the wrong security code for my credit card
Yes, it happens to me all the time. I deleted an app because it froze the. Tried to redownloading it but it wouldn't let me ivd tried all of my cards and nothing works. I thought it was because I had a negative balance but I have a to of money all accounts. It'd be very helpful if someone could help us out.
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