Apple says 'damage caused by misuse'. Now what?

Hi there,
Ipod 5th Gen was in my pocket through the day. Went to use it and found the video not working. Screen all garbled = no video, no menu, etc. Apple returned it with a photocopy of a doc saying "caused by accident, misuse or misapplication" and referring me to the web site again. No other explaination or service alternatives.
a) How can it be "accident or misuse"? It was in my pocket.
b) What do I do now?... Buy a new one and only expect 7 months before it breaks?! I fell for that once already. I thought I'd bought a reliable product from a reliable company.
Assistance appreciated.
Ipod 5th Gen Windows XP
  Windows XP  

Re: What are Apple doing to compensate for the damage caused by the iPhone 4 bumper? 
15-Jun-2011 15:15 (in response to sfrommilton keynes)
o Steel is harder than plastic, so the bumper has not caused the damage.
  - You call it rubbish
  - The world calls it physics
You are totally wrong.  Please go back to School.
o You can deny physics
  - but that will not change reality.
You can go to School but that wont change reality.
o Your description of your Genius bar is incomprehensible
  - I recommend you go to the Genius bar leaving the chip on your shoulder at home and tactfully explain what you think is your issue.
I recomend you find a day job ans stop TROLLING peoples threads.
  - I've never had them fail me or be the least bit confrontational.
  - But if you act like a jerk then I couldn't predict what would happen
Yeah because you were there.  Are you having some kind of relationship with the company?  I think you sleep with an Apple under your pillow.
Finally I am a consumer who has paid for a product that is not living up to expectations.  The plastic skelton is hard and abrasive (I know what that means as I went to School) Abrasion's are marking the product. 
This is not the only time this has been reported and as such I have no issue with particles entering the bumber.  This has happened from the start (when I used Apples stupid bumber case)
Please don't patronise or TROLL others threads.
<Edited by Host>

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