Apple says dvi ro adc adapters are the problem

I posted with the correct title, exucse me missing our thr "to adc adaptor " part.
anycase
They sent this person with there mac mini, 22" plastic cinema display and DVI to ADC adapter to be looked at by 4 different centers in europe, no on-sight or pick up mail support at all, and none culd get the screen panel functions to work.
They told him that they have no solution to the problem and they where aware of it since they manufactured the mac mini, but that its minor for a recall and the only way apple could do anything to help him is if he would purchase a extended plan for $200 more!!!
"this is new to my ears",
has anyone else had this problem or where the posts deleated here before?

A poor help to people sitting on useless Apple products. To me it looks like a lot of people do have display problems. Any normal person should be able to spot when something is more than a minor problem in a forum like this – if you understand what I mean.
I'm about to help someone make a switch and buy a mini. But I hesitate, knowing the display problems so many seems to have.
Having problems with a noisy G5 CPU fan I've come to realize that Apple actually do cover up problems. Wonder why? However the most disturbing fact is why Apple can't give their customers some answers. They should have some clues to what is going on. Be sure that they read this forum and that they know when a problem is a real problem.

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