Apple says "iCloud storage is full" when it is not
I just got email from Apple <[email protected]> saying "You have now exceeded your iCloud storage". But the bar on any of my devices as well as on my Mac says I have 2.9 Gb available of 5 Gb! The individual imtes (Backup, data, email) only adds to ~2Gb so 2.9Gb free sounds correct. Something does not compute. Any ideas? The message is pretty stern: "As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more storage."
I just got the same e-mail. My account seems to be sending and receiving emails without issue. I think it was an error. I received a warning and an exceeds e-mail in the same minute, but am only using 20% of my allocation.
I'm not giving it much credence.
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I am trying to restore my phone, but when i go to do it on iTunes, it Updates to 4.3.3 however everytime the 2 and a half hour update finishes, it FAILS. So the update fails, and the restore fails. Its happened 4 ties.
Im trying to restore my phone, because it says my memory is full when its not and an online solution says to restore. I cant restore because it wont let me update.
Im so frustrated, i cant take any pictures, download any music or apps, and its really getting me down. Please can someone help.This error generally indicates a hardware failure. Bring the phone to Apple for evaluation.
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Message saying my I Cloud storage is full when it is not?
I keep getting messages saying my I Cloud storage is full .. when it is not..
<Edited by Host>
Restore the device to clean up OTHER. If Other is still over 2 gbs after restoring, restore again as new. -
Any advice would b gratefully recieved!
BEST BUY NOT STANDING BY THEIR EXCHANGE/RETURN POLICY..
WHen I first attempted to exchange, I was well under BEST BUY return policy of 30 days...but wouldn't you know they finally responded to me stating they would not be able to offer me an exchange because NOW the return term time had NOW expired....
SO they waited until my return period had expired to reply and tell me they couldn't and wouldn't exchange it
because my return/exchange period had expired...
Well then that's clearly illegal isn't it? Contact the TN Attorney General's office. -
Received an email from iCloud telling me my storage is full ,when i go to storage
Received an email from icloud telling me that my storage is full, when i go to storage on my iphone it tells me i have 4.4 GB available, what next???
Does it say disabled for security reasons or just disabled? If it just says disabled, go to the iTunes billing team's support site and email off the error, include your billing address for the account and the last 4 digits of your credit card and they will fix it up within 24-48 hours.
http://apple.com/support/itunes/contact.html -
My iCloud storage is full and I need to delete some stuff. Can anyone tell me what is important to keep and what not? I'm just not sure what I really should back up each night and what doesn't really matter. I know my photo's should back up, but other than that, I'm not really sure.
I have taken some pics off and videos and appt, but it still says I need to delete before I can back up on iCloud. I'm starting to wonder if its a glitch with my personal phone. Can anyone help me?
Thanks!Only you can decide what's critical to back up. One option is to import your photos and videos to your computer (see http://support.apple.com/kb/HT4083), then either delete them from your phone or exclude the camera roll from your backup in settings.
You might try going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll), then look at the size of your next backup. If it doesn't go down significantly, something else is wrong. -
I have purchased additional icloud storage and now when I try to back up it says. "Last Backup not successful" No reason or additional information.
Welcome to the Apple Community.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again. -
i got a message saying this ipad cannot be backed up because there is not enough icloud storage available but when i try to close it it didnt close its looks like get hang up
Try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My phone keeps saying the storage is full so I deleted pictures, apps, and all my texts. Then after I do this my phone freezes and I have to restart it. When I restart my phone then everything I deleted comes back. What is going on?
HI Shelby,
It sounds like your available free space is not reporting properly. I would start by quitting the Settings app:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling -
My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?
Thanks Winston, thats the first thing I wanted to do but I dont see any Annual Plan (like I had), only monthly plans, and they said that as I got a Storage Plan before September 2014 I would be "automatically" updgraded to a new annual plan with reduced pricing. Dont know how I can get it now.
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my iphone 4 wont download apps, says my storage is full, but when i delete photos/apps, its still says my storage is full. whenever i try to backup my phone, it doesnt work. anything i can do?
Go to Settings - General - Usage and see which apps are taking up a lot of space.
In my experience, if you haven't cleaned out your Messages that is where a lot of space is consumed. -
Got email saying Icloud storage full. Yet, iCloud on mac
Got email saying Icloud storage full. Yet, iCloud on mac & Ipad shows 4.62 GB avail. of 5GB total. How do I find out what is exactly wrong?
Most likely nothing is, others have received this email but nothing happens. For now (unless you are having problem) ignore it.
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My iOS device says I still have 12.2 GB of free storage on my iCloud account, however I am receiving e-mail saying my iCloud storage is full. How can I solve this problem? Thanks
Did you get this fixed and how?
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Photos app error "iCloud Storage is full"
i'v been uploading my photos all week long, i have 200gb on iCloud but its saying that its full when i have 100gb+ left still.
i had an unpaid iTunes bill penning for like 2 days which i thought was the problem but its payed now and everything thing is working fine but this...
"iCloud storage is full"Hi 3jw,
Thank you for using Apple Support Communities.
I see where you are getting a message that your iCloud storage is full. The following article provides you information to see and manage your iCloud storage.
Manage your iCloud storage - Apple Support
Regards,
Jeff D. -
My iphone storage is full and I do not have enough storage for upgrades or to take more photos/videos, download apps, etc. I do have my photos/videos ON for icloud sync but not sure if I can safely delete them from my iphone to make room. And if I can delete them from my phone how do I access them on my icloud? I logged in for the first time and do not see where to access photos/videos?
You can't just store photos on icloud. They can be included as part of a backup or when using photo stream to sync photos from one device to another, but 1) photo stream keeps photos for up to 30 days after which they are deleted from the servers, and 2) never rely on a backup to icloud as a way of storing photos. (When photos are deleted from the device, they are no longer on recent backups, and older backups get deleted in short time.)
When it comes to photos, users should sync them to a computer for archiving. Then they can delete the photos from the device, as the computer will have copies.
Photos in backups on icloud cannot be viewed on icloud.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083
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