Apple says its a DEFECT with signal issue
Hi all just wanted to share that today i called customer support as like a lot of us are having signal issues with the iphone 4. I was passed to technical guys on the phone and he told me it is a defult and didnt tell me to hold my iphone without touching the bottom left or put a bumper on it. I was then advised to take to local apple store and it will be changed for a new one! so why is MR JOBS telling us to hold it in a different way ? I have made an appointment to take phone in store lets see what happens. Any one else had this fault admitted to you?
i actually just spoke with an Apple Tech Rep not even 3 minutes ago and she told me that they (Apple) is basically still looking into the problem. she also told me that their is not solution as of now (phone has only been in peoples hand since the 23rd) and that i would be given a case number and be updated. Nothing about bringing it in to replace for another one. I hate to say it but im willing to bet the rep you talked to was wrong. if you really want to test it, bring it in to an apple store, but there is no way they will have a replacement unit for you until july.
Similar Messages
-
Difficulties sending mail. Especially when graphics are attached.... Extremely slow or not at all. I can receive just fine
Apple says its a conflict w/ yahoo, but I have the same issues with iCloud. Why?Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") -
I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
Will you please help me in this regard?
Another issue, since i bought my new iphone there is dust inside back main camera.
Your advises are highly appreciated.Hey Shaiju isac,
I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
David -
i have an ipod touch second gen, how can i download the facebook app if it says its not compatable with my current iOS?
i had the facebook app but i could never upgrade it and i was ok with using the outdated version but when i reset the ipod so i could gift it to a friend it obviously got rid of the app and now i cant downloaded because it says its not compatable, how can i download the version i had before i reset it?Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
Also see:
Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews -
Would somebody please explain to me why I should have to PAY Apple Support to help me with an issue that THEY caused to begin with??? I still cannot connect to WiFi with my iPhone since the upgrade yesterday. Will they pay for my data overages??? I have tried every suggestion that has been on the Apple Forums...and none of them work. Then when I tried contacting Apple..I found out I have to PAY for their help. Are they kidding me??
But it's Apple's fault I'm having a problem...not mine. It's not right.
-
my iphone6 just fell down.front glass brocken while im sitting... apple saying its very strong using gorilla glass.. but what i will do?
Sorry, but braking the screen of the phone is not covered by the warranty. Apple can replace the screen for you, if you are willing to pay for it. If the phone took more damage, you'll have to get the whole unit replaced by paying the Out-Of-Warrarnty-Service fee:
Screen repair service pricing
Repair and replacement costs depend on your iPhone model and your AppleCare product coverage. Apple will run a diagnostic test to determine whether your iPhone has experienced additional damage. If it has, or if it needs other repairs, you may need to pay an out-of-warranty service fee. Accidental damage isn't covered under the Apple One Year Limited Warranty.
Model
Screen repair cost
iPhone 6
$109
iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5
$129
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing. Pricing and terms vary for service through an Apple Authorized Service Provider.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone -
question my phone is showing no service apple say this is because the phone is registered to 3 phone store and they must issue an unlock code but the phone was a replacement from apple for a faulty new phone.Has anyone had a similar problem?
Iwould talk to 3 and see if they recognise your iPhone IMEI
If O2 was your carrier when you purchased the iPhone it will be locked to them
When Apple replaced the iPhone then it "should" be locked to the same carrier as the faulty iPhone if that has not happened then You need to sort with Apple at the Store yoiu exchanged the faulty one
Your post is not clear about what is locked or not and where O2 come into it
I can only respond with IFs -
Hi all u wonderful iPad users,
My Indian counterparts who are as conservative as I am, and do not use any credit card...
I use a virtual credit card for every purchase on app store.
Off late, I m getting a message from apple that there was some trouble with my previous purchase ( when actually there was none) ... And my apps are not being updated due to the virtual credit card hitch ...
Any body experience same problem..if yes, then how to tackle it?
Thanks in advanceBigbenfromny wrote:
...The pop up says there's a billing issue with one of my purchases ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am so not happy with the new changes especially when it come to the ability to change background colours, fonts and font sizes/ colours... Does Apple really think that their only audience is the young cool crowd or people who do not have a visual impairment. Think before you make changes to your software and programs. You WILL lose more people to androids if you continue this way.
At least give users the ability to make apps like notes their owned by allowing them to pick the style, theme, background and colour, font size and colour.
A very ****** off Apple user who is now looking at Androids.Hi Tricia,
I'm sorry but I don't see an ideal way to do this. Is it the yellow label text, e.g: "New" against the white background which is causing the difficulty?
The only way I've found of getting the colors to change in Notes is via Settings>General>Accessibility>Invert Colors but then it looks like something has barfed all over your screen.
I'd be very, very surprised if Apple do not fix this, firstly because I believe "Accessibility" is a legal matter and secondly because they will not want to cause difficulty for their customers. We have to remember that this is a major, major overhaul of iOS, it has essentially been taken back to the drawing board and done from scratch again, it may take a little time, but I'm sure they will fix these issues.
Regards,
Steve -
My iphone isnt staying on and not charging.it also says its searching for a signal
Hi, my iphone for some reason has just stopped working. I have no idea what happened to it! My phone would not turn on, even when I plugged it in. So I came back to it 5 days later and plugged it in. It thankfully turned on, but when I unplugged it..it turned off. Wouldn't turn back on. When I plug it in,all it says is that it's searching for a signal. We have a signal here so I don't know why it's saying that. I have tried restarting it MANY times and it isn't working. When I plug it into my laptop, the iphone doesn't come up on Itunes. I'm not sure what to do now. Please can someone help me? Thank you!
Also,when I unplug the phone it doesn't on or do anything. When I plug it into my laptop, the apple sign keeps coming on and off.
-
Apple ID Security questions are correct - Apple says incorrect - cant proceed with purchases
When trying to purchase apps from the app store, I am prompted with security questions, which I answer correctly. I then get a response that the answers given are incorrect, when in fact they are correct. It is now telling me that my account will be blocked given the incorrect answers inserted (they are the correct answers) on multiple attempts.
This is very frustrating, please assist!The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The issue with the security questions is that you must answer them exacly as you entered them. You may be giving the correct information, but in a slightly different form from how you originally configured them.
For example;
Q. What is the name of your high school?
A. Sarasota High School.
So the only correct and acceptable answer is Sarasota High School, not Sarasota, Sarasota High or Sarasota Senior High, etc.. -
I have been trying to purchase mountain lion from the app store and it doesnt let me. I keep getting mobile me in the system preferences and i want to upgrade so i can link this mac book with my icloud account and devices. How can I uograde to mountain lion?
Choose About this Mac from the Apple menu, click on More Info, and check the model identifier against the following, which are the earliest models capable of running 10.8:
iMac7,1
MacBook5,1
MacBookPro3,1
MacBookAir2,1
Macmini3,1
MacPro3,1
Xserve3,1
If your computer is incapable of running 10.8 but has at least a Core 2 Duo(not Core Duo) CPU and at least 2GB RAM, phone the online Apple Store and order a download code for Lion.
(75909) -
I can not uninstall the software either, I already tried that. When I click on the "add or remove" software, it automaticly thinks I'm trying to install it and says I cant install??
Thanks again kglad. I have walked through several of these and no results. When I launch InDesign in gives me the "Licensing has stopped working" But that is the only program. The rest tell me I may need to uninstall and reinstall the programs. They wont even try to start up. I believe the problem started when I tried to use the CC Cleaner tool. I believe it deleted something. It now gives me an error message:
The alias “Add or Remove Adobe Creative Suite 3 Design Premium” can’t be opened because the original item can’t be found.
When I try to open the Add or remove Adobe Creative Suite. So now at this point it seems I cant even "Uninstall" my software? Is that right? Sorry I'm pretty dumb with the whole computer thing really
Thanks again -
My iCloud Storage indicator is green, Apple says its has exceeded
My iCloud Storage indicator is Green 21.47 GB of 25GB yet I received an email from apple informing me that my iCloud storage is full. What's the deal here?
"You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more storage."Green is good 21.47 GB of 25GB available. This is an erroneus email. I have been able to send and receive.
-
I had to do a restore on the iPhone - thanks Verizon. Music had been backled up to iTunes via computer and cloud. But it's gone. The music exists on my iPads as well. So when I hook the iPad up to an authorized computer it says it's synched to another library. ??? How do I get it synched to the iPhone? I have ONE account...don't get it
Music is not included in the iPhone backup, because it is already on your computer, so why duplicate it?
Music can only be synced to one computer at a time, so if you change computers the contents of the iOS device will be replaced by what is on the latest computer.
If you have an iCloud backup and your music is saved to iCloud you can restore it by going to Settings/General/Reset - Erase all content and settings. When this completes it will ask if you want to restore your iCloud content.
Maybe you are looking for
-
Flash Player 9 works on Firefox 2 and Netscape Navigator 9, but NOT on Safari 3
After hours of uninstalls/reinstalls of the most recent release of Flash Player, repairing of disk permissions, and a number of other moves to fix Safari ... so Flash content would play, I stumbled onto a semi-obvious fix. Safari's "Preferences..." m
-
Date format conversion in Business Server pages
Hi Floks i am working Business server pages i got some problem in the date format. Igetting date as dd.mm.yyyy and i want to change this to MM/DD/YYYY format . i tried to change this in like in ABAP coding . it s not working can give how can fixthis
-
[ASK] about Oracle Business Intelligence
Hi All, any body can help me? i want learn about Business Intelligence, but i not undestand what should i do. can any body explain / suggest to me, what must i install any software on my computer to develop BI. please give me the url to download or e
-
Production Premium 4-Making Dolby Digital 5.1 Discs in Encore
Greetings, I am a longtime Photoshop and now Lightroom user but have done my video editing in another product for years. I moved to the Creative suite and Production Premium and Encore workflow and am trying to transition. After 2 exceedingly frustra
-
Error 150:30 used 109 repair tool still getting error
Elements 8 Organizer is working fine just can not use editor.