Apple screen comes on but will not reboot
My ipod turns on, goes to apple screen, then back to white screen and repeats over and over. I have tried holding buttons and rebooting. What could be wrong with it.
Try:
iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod off, let the battery fully drain. After charging for at least an hour try again.
- If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Similar Messages
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I tried to restart my iPad due to problems with a Pinterest app that took up a lot of storage in the cache...now the apple logo comes up but will not start...it has recently been charged
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Cheers, Tom -
Netflix will not work on my HD Tv with the New IOS7. All other and movies clips work fine. The netflix screen says you need to disable mirroring to play. It plays on the ipad but just the Netflix screen on the tv. Any suggestions?
Hi Everyone,
hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
Here's how to do it:
1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
2) Download your ipsw restore file from Apple.
5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3) In iTunes select yout ATV, hold SHIFT and click on Restore
4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
Enjoy!
raadore -
I attached my HDMI cable to my Samsung Tv. The "classic" apple screen comes up, but not the screen on my MacBook. Therefore I can't access my laptop.
You have the display set in Extended Desktop mode with the MacBook as the main screen. The Menu Bar and Dock will be on the MacBook display and your background screen on the TV but you can move the cursor onto the TV screen.
In System Preferences>Display on the MacBook screen there should be an Arrangement tab when you have the MacBook hooked up to the TV and both screens working. When you click the Arrangement tab do you see two monitors side by side? One of them will have a Menu Bar at the top. Just click on the Menu Bar and drag it to the second monitor. That will make the second monitor your main screen.
The TV will now have the Dock and Menu Bar and windows will open on it. But you can move the cursor to the MacBook screen and move windows from the TV over to the MacBook screen.
You can now use your MacBook in Clamshell Mode with a wired or Bluetooth keyboard and mouse. http://support.apple.com/kb/HT3131 When you disconnect from the TV your Menu Bar will automatically change back to the MacBook.
Or if you want to work on the MacBook screen while showing it on a TV you can check the Mirror Display box on the lower left hand side of the Arrangement tab under the two monitors box. That will give you the same screen at the same resolution on both the MacBook and the external monitor. -
HT1414 Daughter's screen is black and will not reboot or come on
Daughter's screen went black and will not reboot what do we do
Restore the iOS without restoriing a backup
Use iTunes to restore your iOS device to factory settings
Note that if the phone was ever jailbroken, this may not work. -
Hi, I downloaded some Apps and they all appear on my iphone screen saying waiting but will not fully download. On my account they are showing as downloaded so won't let me download them again. Any suggestions?
Hello Funkylildiva,
Thank you for contacting Apple Support Communities.
The following article addresses downloading past purchases.
Download past purchases
http://support.apple.com/kb/HT2519
If, after going through this article, you are still having problems, there are links to report a problem or contact iTunes Store suppport at the bottom.
Regards,
Jeff D. -
hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?
Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ -
ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either. Any suggestions?
Does it light up at all? If not, you could have a battery issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
Ever since I updated to Yosemite my mac book pro keeps asking for Apple Id and password but will not accept them. What can I do?
Try the advice here. I had the same problem and it worked for me.
You have to delete the "SC Info" folder from /Users/Shared. You will have to use Terminal to enable you to see this folder first. Make sure iTunes is not running when you delete the "SC Info" folder
There is an article from Apple on this here. The "SC Info" folder contains iTunes authorization information.
I did this two weeks ago and iTunes accepted by login. I haven't been asked for my AppleID or password since. -
Will not reboot? screen has a lite glow but will not reboot?
My phone will not Re -Boot? The screen has a light glow to it and I can hold down the power switch. After 30 seconds or so, the screen goes blank - that's it?
Make sure you are connected to power (ie not running off battery).
If you still have the black screen and can't get your Mac Book Air to turn off hold the power button until it shuts off.
Try a normal power on and if you get the same issue try a safe power on by holding the shift key during boot up. If you can't do a safe boot up try doing a recovery boot by holding the command key + R key during boot up and run disk repair.
If you are still having issues contact Apple for service. -
Z10 screen went black and will not reboot
My wife updated her Verizon Z10 about a week ago and since then she's encounter a couple of times where the screen would go black and she'd have to do a battery pull to reset the device. With this morning's latest epsiode, pulling the battery did not work. I can't get it to reboot, nor can I seem to reinstall the device software. The red light will come on briefly and nothing else.
I checked the BTSC and have not found anything regarding this issue. Unfortunately, she did not back up her device and BB protect no longer provides this option so she lost some key documents. At this point, I'm hoping there is a way to salvage the device but it's not looking good.916keneke wrote:
I tried both suggestions and was unable to revive the device. I certainly appreciate your help!
Hmmm...well, the first test (4h15m) is one to see if you can revive your device with it's same battery. But the 2nd test (battery swap) is intended to determine if the battery or the device might be causal to the problem.
Unfortunately, from your report, I cannot determine the precise result of the 2nd test. Your report might mean that your device did not work with that other "known good" battery...but it gives no hint of what happened with the other device using your battery. The complete result would be more useful in understanding what is happening in your situation. It may well be that your device is truly dead...but, from the information available here, I cannot come to that conclusion.
916keneke wrote:
Is there a way for me to reload the OS (maybe an earlier build) so that I can salvage the device? I've been reading about an Autoloader. Not sure if that will work as my device is unresponsive.
If the device will not run, then it cannot interact with the computer via USB. If it cannot interact with the computer via USB, then there is no way for the computer to load the OS to it.
Further, AutoLoaders are 100% destructive to any data residing on the device...so if your intent is to salvage data (rather than salvage the device), then an AutoLoader is not the right choice, even if it could be run (which, from what you describe, it cannot).
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Safari on my IPad 4 will not open. It will come up but is blank and will not let me type a search or navigate anywhere.
Also close all apps in the multi-task window
1.Double-click the Home button.
2. Swipe the app's preview up to close it.
3. Preview will fly off the screen. -
A1016 Apple Bluetooth Keyboard Pairs, but will not work
I have one of those A1016, 1st generation, Apple Bluetooth keyboards,
had it since late 2008, that will pair via bluetooth setup assistant, I
can enter the passkey on the keyboard and I get the "congratulations
your computer is now setup to use your bluetooth keyboard, message but,
as soon as it is paired the keyboard accepts no input.
The problem started after I left the keyboard in my car overnight, and
switched on, I believe, while the only macbook I had ever used the
keyboard with was with me, 30 miles away. If I had not been in an
extreme hurry at the time I probably would have thought to take the
batteries out of the keyboard.
The battery level, currently, is at about 79%. The light on the caps
lock key does not come on, but the green light on the on switch,
underneath the keyboard, does seem to work, when I first switch it on
that light blinks for a period of time.
Incidentally, the keyboard has been in this condition for a long time,
now, and I deleted com.apple.Bluetooth.plist many times and I repaired
permissions, even with "applejack" and with "iceclean", many times since
the problem started.Hi Barry, thanks for the quick reply. I am not familiar with "favorites" for BT, but I checked, and of the several BT devices I have re-paired, only the keyboard is NOT a "favorite". Odd thing is, I have no idea how to make a device a "favorite" (or not)! Don't know how it happened for the other devices.
The Apple support document TA2137 says to click on the "add to favorites" button, but I see no such button and no way to make a BT device a "favorite". I have no idea how my other BT devices got so designated. I think I've applied all software updates.
Can you help me on setting that BT "favorite" status?
Thanks,
Dave -
Apple TV icon shows but will not follow remote prompts
MMy Apple tv will not go to menu ,
icon on shows on tv
press menu nothing changes but light on Apple TV responds to pressing menuI just reset the apple tv. All is well!!
Tracy -
this is the message that comes up when i try to rebuild it or do anything to it as far as opening iphoto:
your photo library is either in use by another application or has become unreadable
… shut down and restart your computer then open iPhoto again. if that problem persist. try rebuilding your photo library. to do this, quit iPhoto and then reopen it while keeping the option and command keys pressed. you can also try restoring your photo library from a back up.Remember to hold both the alt and command keys while launching to get the rebuild menu.
If that fails then your options are
Restore from your back up
or
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
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