APPLE Security question issues

Hi
I attempted to purchase an app... i needed to enter my security q answers.... added them.. not recognized...
so, i sign in and follow the FAQs... lock myself out... To be able to enter new answers it appears that you need to enter your old numbers?!
so, i go through the FAQ process.... it says my contact no is unrecognised... so i then figure its because im in england... doh!
how can i get my security q answers reset!?
many thanks
c

thanks
but the option to send reset security info to email has now disappeared...
prob because i exceeded maximum attempts....
any other ideas?
i click for assistance... but then it does not recognise my phone no... because im in england...
thanks

Similar Messages

  • How do I Change my Email to Reset my Apple Security Questions?

    i enterd gnail insted of gmail on apple security questions and forgot my questions answers i would make a new apple id but this account has about 25 bucks in it

    Go to: https://appleid.apple.com/.
    Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there will be a link just under the security questions fields where you can have a reset email send to your Rescue email address.
    If you have no luck with the above advise, then go to - http://www.apple.com/emea/support/itunes/contact.html.  Enter in your personal information, and explain the issue.    The iTunes Store agents, are the only department that have access to resetting your Apple ID and security questions, so you will need to contact them in this fashion. 
    If all fails, and you still have no results, call apple at 1 800 692 7753, and see if they can assist you further. 

  • Apple security question Provider does no longer exist

    I am in a bit of pinch here. I forgot my Apple-ID Security Questions and the email-address in which to reset or get the answers from does no longer exist. therefore I want to know:
    1. Can I with my Apple rights change the "Back-Up" e-mail address somehow?
    2. Do I have to call the support to solve that problem?
    3. If I dig out my Computer on which I created the ID, do you think it would solve anything?
    thanks in advance
    olfaspur
    I am terribly sorry if i did a repost

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Im am trying to send the reset information for my apple security question to my email, they are not be received and it says it is sending it to a email that starts with c

    Im am trying to send the reset information for my apple security question to my email, they are not be received and it says it is sending it to a email that starts with c

    That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/

  • HT5312 I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?

    I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?
    Thank you

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
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  • How to reset apple security questions after apple takes your call

    how to reset apple security questions after apple takes your call can anyone tell me what to do

    Hi tyler30389,
    You can reset the security questions for your Apple ID by going to My Apple ID and navigate to the Password and Security section to change them. You will have to know the answer and if you do not know them there should be a reset security questions email link. If you do not see one then you will have to contact Apple Support to further assist you. For more information take a look at the article below.
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/en-us/HT201485
    Regards,
    -Norm G.  

  • I cannot remember my apple security questions

    Hey does any1 kno how to reset my apple security question. I have credit in my iTunes account but won't let met spend it until I fix this problem

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email" is not be available

    I have some problem with my Apple ID..I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email is not be available".
    I do not live in the US so I cannot call Apple Support. How else can I reset my security questions?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do i reset the apple security questions

    How do I reset the Apple security questions?

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • How can i change my apple security questions if i can't even remember my old ones

    how can i change my apple security questions if i can't even remember my old ones?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • What do you do when u forget your apple security questions?

    What do you do when u forget your apple security questions?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
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    How to Manage your Apple ID: Manage My Apple ID

  • HT201303 I've totally forgotten my Apple Security Questions and Answers.

    So I haven't made a purchase in iTunes for a long time untill now, and I want to buy an album, buuut. you need to instert your Apple Security Questions which I have totally forgotten what they were.

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

    I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • How can I change my apple security  questions?

    How do i change my apple security questions?

    If you did not setup a rescue email per http://support.apple.com/kb/HT5312 then contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team..

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