Apple sees my iPhone as my husbands

My husband & I updated our phones recently to iPhone 4s. My phone will not let me update my apps ( it asks for my husbands password when I try to update), it shows all of my bookmarks as being my husbands (none of mine even show up), and it keeps asking me for my voicemail password. It also keeps telling me my apple id is not associated with this device, even though I've double checked my I.d. & password in my settings. Plus, when all of my info was transferred from my
old phone to this one, all of my videos became photos instead! I know this is a lot, but I need help!

Is it possible that when you set up your new phone you chose to restore it from the wrong backup?  It's easy to choose the incorrect backup if both backups have the same name.  (You can see which iTunes backups are available by going to iTunes>Preferences>under the Devices tab.)  If you think this might be the case you can connect your phone to iTunes again and when it appears on the left sidebar, right-click on it and choose Restore from Backup.  This will wipe the phone and replace it with the backup your select.  You must follow this by syncing to restore music and other media to your phone (which are not included in the backup).

Similar Messages

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    I have and iPad and I have and iPhone 5 my husband has another one and I singed all of them with the same Apple ID and  accound now my husband can see all the text I send and I get everything he gets how could I get his phone out of my accound

    Mishijos3 wrote:
    I have and iPad and I have and iPhone 5 my husband has another one and I singed all of them with the same Apple ID ...
    Have a look here...
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

  • HT204053 i used the same apple id for my iphone and my husbands now all our contacts and such are on both phones how do i fix this.  I dont need his contacts on my phone and the other way also.  Should i create a different icloud account for his phone?

    I used the same apple id for my iphone and my husbands now all our contacts and such are together.  How do I undo this?  Do i create him a different icloud account? 

    Yes, start with deleting your account on his device:
    (Settings > iCloud or Settings > Mail, Contacts, Calendar > Your Account)
    In the next step, create a new account on his device:
    (Settings > iCloud or Settings > Mail, Contacts, Calendar > Your Account)

  • HT201269 setup my new iphone 4s under husbands apple id oops how do i undo this ?

    I set up my new iphone under my husbands apple id how do i change this ?

    You said "have since setup an id with correct email, but cannot verify the first account.  I cannot delete it either. ".
    Why can't you verify it?
    Do you not receive the verification email address?
    If problem contact iTunes by:
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  • I have an iPad and iPhone.  My husband has an iPad and iPhone.  His iPad is under his own Apple ID, but his phone is under my Apple I D.  Can I change his phone to his own Apple ID without losing things like his contacts and photos?

    I have an iPad and iPhone.  My husband has an iPad and iPhone.  His iPad is under his own Apple ID, but his phone is under my Apple I D.  Can I change his phone to his own Apple ID without losing things like his contacts and photos?

    Create a new user account on the computer that he can log in to.

  • How do I stop syncing contacts between my iphone any my husband's iPhone?

    I just got an iPhone and my husband has had one for 5 months. I have somehow synced our contacts and I need that to stop. We are using the same apple ID. Should I have him create his own?  If so is he going to have to start over or can he keep all the apps and music on his phone now? 

    You should use separate Apple ID's for iCloud, iMessage and FaceTime. These services are separate from iTunes.
    Create a new Apple ID > https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -- Note: You need a verified email address
    On one of the devices go:
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    Settings > Messages > Send and Received > Apple ID > Sign Out > Sign in with the new Apple ID
    Settings > FaceTime > Apple ID > Sign Out > Sign in with the new Apple ID
    This will separate your iCloud content (i.e. Contacts, Notes, Reminders etc.), Messages and FaceTime.
    You both can continue to use the same Apple ID for iTunes and share purchased Apps, Music and Movies

  • Trying to connect my iPad Air 1 to my iPhone 5S set as a hotspot via WiFi method.  iPad sees the iPhone as wifi hotspot, but an error appears 'Remote Hotspot Failure .. Unable to start personal hotspot'.   How do I fix this issue??

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    iOS: Troubleshooting Personal Hotspot - Apple Support

  • ITunes 11 sees my iPhone 4GS but doesn't show an icon to select it.

    Although iTunes sees my iPhone and automatically syncs, the iPhone does not show up in the left column of iTunes11 in order to select and change the sync settings. I have iOS 6.0.1, MacBook Pro with MacOS 10.6.8, iTunes 11.0.1. I've tried all the remedies in the troubleshooting assistant except reinstalling iTunes. Phone works fine. iTunes works fine except for this problem. From scanning the discussions, this seems like a frequent problem lbut I have not found a solution. If this is a known defect in iTunes 11, is it possible to go back to iTunes 10?

    future_man wrote:
     This was all working before the last round of OS X and iTunes updates.
    I wish you had mentioned that a bit earlier.
    Any third party add on's for iTunes installed? If yes, disable them.
    Got to Disk Utility's and perform a permissions repair on the system drive.
    Don't bother about upcoming warnings, you can safely ignore them.
    http://support.apple.com/kb/ts1448
    After the run is finished, reboot the Mac.
    Lupunus

  • I have had no previous problem downloading iPhone pict to my Mac, but now, although the Mac sees the iPhone, iPhoto does not see the camera roll. Any ideas?

    I have had no previous problem downloading iPhone pict to my Mac, but now, although the Mac sees the iPhone, iPhoto does not see the camera roll. Any ideas?

    Repair your disk permission: http://bit.ly/OeD7U3.
    Run Cleanup tool http://bit.ly/vnukXY
    Download updated driver from Lexmark website www.lexmark.com
    Run firmware update http://bit.ly/AcNqbg
    Reset printing system http://support.apple.com/kb/HT1341

  • Apple shipped my iPhone at a different address

    Hi,
    iPhone 6 problem
    I had connectivity issue (WiFi) with my iPhone 6 and I called Apple to setup repair. They were very nice in helping me out to resolving the issue. But when it didn't work, they setup a repair and sent me an empty box in which I shipped my faulty iPhone 6 back.
    Customer care and manager
    Everything was super fast, but I missed the email "We got your repair request" as it was just an email which states that they received the request. But later after shipping I was going through the repair emails and I saw that the name on the "We got your repair request" was wrong. I immediately called Apple support and told them that they have my name wrong in the repair request. Apple support personal was confused and she immediately handed the phone to her manager. The manager spoke with me for quite a few minutes trying to see what went wrong in that email. I thought that it was a small issue (just the name in email), but with managers involved I was a bit worried. The confusing was, the box I received had my name and address. But the email had some other guy's name.
    The biggest problem for me was that my repair iPhone may get shipped to the person on email. And I was traveling abroad in few weeks and wanted to make sure that the address issue is resolved before I leave on my vacation. I explained the issued and request Apple support manager to make sure that the product gets shipped at my address. Multiple times. And he assured me that everything looks good and I should relax.
    Repair
    Later the same night someone from Apple repair team sent me an email with questionnaire to fill about how to generate the issue and many other things. I explained them the issue and told them steps to follow to regenerate the same problem. Next morning I received an email that my they were able to get the same issued in their test and they will be sending me a replacement product. Following this email, maybe an hours later, I received another email stating my replacement product has been shipped.
    Replacement product shipment and the mess
    Once I saw that email, I was like wow! I was able to see the value in being an owner of Apple product. I was tracking the shipment as it was an expensive product and needed a signature confirmation. It was a next day Fedex shipment and the wait wasn't long. I was checking the status time to time and suddenly on the next check it showed that the product was delivered. I went back running to my mailbox and found nothing. I checked it everywhere and there was nothing. I immediately called Fedex and explained the issue. But when they assured me that the shipment was delivered with signature confirmations, I was like what!!! I said I didn't sign!!! They said can you please repeat your address? I did, and they said, this is not the address that Apple shipped the product to! We have a different address on file. I asked, what is the address? They said, we can't give you the address, only shipper (Apple) can ask details on that.
    Post mess communication with Apple (current situation)
    When ever it comes to Apple, I am assured that the problem with be solved. Atleast that is my experience after using Apple products (MacBook, iPhone, iPad) from last 7 years. So I was assured that the issue with be solved and I will receive my iPhone 6!. But till now, the issues is not looking good. The manager on call says that there file shows that the product was shipped to my address and I should contact Fedex. But Fedex says they won't disclosed the detail address as only shipper can do that. They were only willing to tell me if the address I am telling is the address on file or not. On repeating my address to Fedex (which was the same return shipment address I had on them email received from Apple) Fedex confirmed that Apple didn't ship to that address.
    Fedex is not willing to give me the address. Apple is not willing to help me and want me to check with Fedex. The Manager looking at my case at Apple is assuring that the product was shipped at the same address that was in the email. I was frustrated and even called Apple personal as a liar. Which I think I was not professional, and will apology. But it is a $700 phone, I am a student and I don't know what to do as no one is helping me. I am totally screwed. I am thinking to further this issue by contacting some of the logistic/service/customer care executives of Apple on LinkedIn if they can help. Or anyone have any better idea?
    I have attached a picture of my email with Apple. Not including the name of the managers on online forum as I believe it is not the right thing to do on public forum.

    Apple is not here.
    We can't help you here because we are users just as you are.
    You are going to have to escalate this with Fedex. Call and ask to speak to manager.

  • Hi Apple Team, my iphone can't share files with my macbook pro. But other devices can share bluetooth files with my mac book pro. Please, kindly open up bluetooth to accept all connections from all devices. Now it becoming difficult for me to share.

    Hi Apple Team, my iphone can't share bluetooth files with my macbook pro. But other devices can share bluetooth files with my mac book pro. Please, kindly open up bluetooth to accept all connections from all devices. Now it difficult for me to share bluetooth files from my mac bookpro to my iphone, unless i attached it through email.
    We need it to be acceptable to all devices.
    Thank you!

    You can tell Apple directly at the link below.
    http://www.apple.com/feedback/iphone.html

  • Stream Blu-ray to Apple TVs/iPads/iPhones with iTunes on Mac

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    This is one of the customers that tell us how he uses Pavtube to rip his library discs. However, to some whom not familiar with Pavtube, do you want to rip DVD/Blu-ray discs movies to iTunes supported formats for Apple TV, iPad, iPhone? Do you want to figure
    out a proper way to convert DVD/Blu-ray to iTunes on Mac as well? If so, please read on and it will be an easy to make it possible with the help of Pavtube. 
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    Backup Blu-ray and DVD movies on Mac. 
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    @Chris:
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  • How to change apple id on iPhone. Wife and I have same apple ID.  Get each others iMessages. want to put her on another cloud with different id.

    How to change apple id on iPhone? Wife and I have same apple ID which causes me to get her iMessages instead of her. I also get all her pics on my phone and I don't want them.  We need to change her apple ID without causing my ID and cloud to be closed.

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    Cheers,
    GB

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