Apple sends notification that my icloud account is full but I have lots of free space

Has anyone recieved erroneous notifications to upgrade your icloud account? I got an email today which said my account was full but I actually have lot's of free storage.  The thing that worry me the most is that the email said my devices could not be backup anymore unless I free or purchase more space.  I wanted to contact support to get an explanation of why I got this email.  I try to contact support via email for about 15 minutes till I finally gave up because I could not find a link to send an email to Apple support.  Does anyone have this link? I am realy dissapointed. I have two macbook pros, one ipad, two iphones, 27" cinema display, time capsule, itunes match, 30GB of icloud storage, and all the Apple apps.  After all the money I spend on Apple I have the expectation that I should be able to contact them by email.   

Has anyone recieved erroneous notifications to upgrade your icloud account? I got an email today which said my account was full but I actually have lot's of free storage.  The thing that worry me the most is that the email said my devices could not be backup anymore unless I free or purchase more space.  I wanted to contact support to get an explanation of why I got this email.  I try to contact support via email for about 15 minutes till I finally gave up because I could not find a link to send an email to Apple support.  Does anyone have this link? I am realy dissapointed. I have two macbook pros, one ipad, two iphones, 27" cinema display, time capsule, itunes match, 30GB of icloud storage, and all the Apple apps.  After all the money I spend on Apple I have the expectation that I should be able to contact them by email.   

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  • TS4009 The error that my icloud account is full and need more storage stays on the screen of my Ipad2. It won't allow me to get more, turn it off or do anything on it. Help!!

    The error that my icloud account is full and need more storage stays on the screen of my Ipad2. It won't allow me to get more, turn it off or do anything on it. Help!!

    Reset: Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears
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  • I just got an email saying one of my iCloud accounts is full, but didn't tell me which one

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  • What do I do when my iCloud account is not the same as my Apple ID? And I do not have access to the e-mail address that the iCloud account is set-up under.

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  • HT5616 I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account.  However, apple was able to bill me for my non-existent iCloud account.  How does that happen?

    I have an apple id; but when I try to sign in to iCloud, I get the msg that the apple id is not an iCloud account.  However, apple was able to bill me for my non-existent iCloud account.  How does that happen?

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  • Hello guys! i just wanted to asked to anyone of you if you'll receive a notification when your icloud account was removed into your apple device? my iphone 4 Ios7 was stole 3 days before.. please help thank you!

    hello guys! i just wanted to asked to anyone of you if you'll receive a notification when your icloud account was removed into your apple device? my iphone 4 Ios7 was stole 3 days before.. please help thank you!

    1.  you may have to take it in to Apple and get an out of warranty iphone for $199.
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  • 2 apple IDs / Cannot verify my icloud account or My apple ID

    I have two apple IDs with two different email addresses. *****@yahoo.com and ************@gmail.com
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    Every time I try to sign into icloud on my macbook I get an error message that my icloud account has not been verified and that an email has been sent to my gmail account to verify it. I never get this email. No matter how many times I resend it. This is linked to my Gmail account which I cannot verify.
    It is not in junk in my gmail account
    it is not being sent to my yahoo account.
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    If I try to add my gmail account as an alternate email to my yahoo account it says its already linked to another Apple ID
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    If you're verifying an Apple ID email address, take these steps:
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    I never get a verification email.
    You cannot merge two apple ID's
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    So For everyone that is having the issue of iCloud asking for an old email there is a very simple fix, as long as its a simple switch from one email to another on one apple ID account.
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    3. Sign out of iCloud on any device using the old ID.
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    As for anyone that is unable to verify their account due to not receiving the verification email, contact apple support for further assistance.

  • How can I upgrade my iCloud account's storage but pay for the upgrade with another Apple ID?

    I want to upgrade my iCloud account so that I can back-up my iPhone, however I would like to pay for the upgrade using a different Apple ID than the Apple ID associated with my iCloud account. I can not figure out how to do this, when I hit buy after selecting my desired plan it wants be the buy the upgrade with the Apple ID my iCloud account uses. Please help!

    I don't think that's possible.  (If you're trying to get it on another credit card, one option would be to purchase an iTunes gift card with it and redeem it to create an iTunes store credit.  Storage upgrades will first charge your iTunes store credit before charging your card.)

  • HT204053 how do I associate two Apple id's to one iCloud account?

    How do I associate two Apple id's to one iCloud account?

    Ah, now you're talking about itunes store and itunes match.  The itunes store account is not the same as the icloud account (the two may use the same Apple ID, buy they can be different).
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  • I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore.

    I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore so I can't have the password sent there.  To sum it up, iCloud has an old email for the account log-in.  I don't remember the password for the old email.  I have Find My iPad activated so the iCloud account cannot be deleted.  And I am already logged out of iTunes & App Store. 

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
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  • So my sister created an iCloud account for me but she has forgotten the password...she has also forgotten the password for the associated email such that I can't retrieve the password for that account...how do I delete the account ?

    so my sister created an iCloud account for me but she has forgotten the password...she has also forgotten the password for the associated email such that I can't retrieve my password....how do I delete the old account so that I can create a new one???

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

  • HT4436 I wish to transfer my Apple ID to a new iCloud account

    I wish to transfer my Apple ID to a new iCloud account.
    If I create an iCloud account how do I transfer all my details from the current Apple ID in to this iCloud account?
    Thanks

    First select create an apple id:
    Input this info...
    Choose get a free icloud email address...
    And that's all there is to it now.  I know you of course did use to need an outside email address, and still can actually do that if you chose, but no longer have to.  You would use that new icloud email address to sign in with.

  • In my icloud account on my iphone I have three ios devices. How do I manage the backup of my old phone ? I dont want to detete that backup completetly, just manage that phone back up ? Please help!

    In my icloud account on my iphone I have three ios devices. How do I manage the backup of my old phone ? I dont want to detete that backup completetly, just manage that phone back up ? Please help!

    It will be backed up on your computer and can later be restored to an iOS device using iTunes, if desired.  Of course, if your hard drive crashes you'll lose it if it isn't backed up somewhere else.  If you want to included it in your computer backup, it will be located at one of the following locations:
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    Windows XP: %AppData%\Apple Computer\MobileSync\Backup
    Windows Vista: %AppData%\Roaming\Apple Computer\MobileSync\Backup
    Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup

  • HT204053 I have an Apple ID for App Store and when I try to log in to the iCloud, I get the message " this Apple ID is validbut not iCloud account "

    Hi,
    I have an Apple ID for App Store and when I try to log in to the iCloud, I get the message " this Apple ID is validbut not iCloud account "
    Thanks.

    http://www.youtube.com/watch?v=gmOmd_WFp6o
    This was helpful for getting icloud set up from my pc...but someone said that they had it on their pc and then it disappeared. Fun! Fun! Fun!

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