Apple Senior tech lady deleted all my external drive data while sorting out other problem. How can I restore all my photos , music etc back to my Mac Pro?(I am so scared, I haven't connected to sync! Please help)

Apple Senior tech lady deleted all my external drive data while sorting out other problem. How can I restore all my photos , music etc back to my Mac Pro?(I am so scared, I haven't connected iPhone to sync! Please help)

It was tele tech. I couldn't open my Page Numbers etc. Frist tech chat idiot - following dumping few things in bin, asked me yo upgrade to Yosemite. But the problem still persists. This morning I was asked to do it via telephone and like yesterday, after wasting 20 min, I was put to this apparent Tech Queen ( my foot!). She eventually decided to reinstall  Yosemite asked me to connect my external drive while I connected to her. She was moving cursor asking me to move files and delete and I followed her like a dummy. It took 3/4 hours and she called me 3 times once the lengthy process was completed. I suspected from the beginng for the fact that why should be asking me to click all my backup from the very beginning! Eventually she said I deleted... Or someone else or may be my children ! It was a blatant lie. I run my small business from home and I was simply staying in front of the Mac whole day! Children were at school. Then she said I must have used another computer! I only have laptop and the iPad. I will talk to their manager first thing in the morning. In the mean time please let me know as to how can I transfer photos, music etc back to my laptop from my Iphone and IPad .? I am will connect to laptop as I am worried the new BLANK iPhoto may supersede iphone/iPad stuff? Will it? Please let me know. I am not a very tech savvy person. My son who could help me, is in Manchester Uni and Inam in London.

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