Apple sent me the wrong iPhone4, they won't send me the right one back!!
The fedex guy knocks on my door, I get my iphone4 today, I was all excited after waiting for 2 weeks, but when I open the case I found a 16gig iPhone4 instead of the 32gig I ordered. After waiting over one hour on the phone with support, they tell me that I am right, they sent the wrong phone.
What baffles me is their "solution" to the problem: they tell me that they have to place a return order on the phone and that once they get it back, I will be refunded and then I need to reorder AGAIN, from scratch! As if nothing happened, they send me to the back of the looong waiting line. They will not send the right iphone immediately, even though they made the mistake.
So pretty much I have to wait who knows how long to get the phone because they messed up. They won't express ship it, they won't give me one on the store in exchange (actually, I cannot even do the return on a store because I ordered online!!). All they did was to offer me one of those overpriced bumper cases of them as consolation.
Sorry, about the long rant, but I am really upset. This is not the way to treat anybody. I don't know if I want the phone now, but I guess they could care less after all the ones they are selling. Did I mention I am an apple fan?
Locked
United States -
AT&T
MC608LL/A - 16GB Black
MC610LL/A - 32GB Black
Apple
MC318LL/A - 16GB Black
MC319LL/A - 32GB Black
Unlocked
Australia
MC603X/A - 16GB Black
MC605X/A - 32GB Black
Canada
MC603C/A - 16GB Black
MC605C/A - 32GB Black
France
MC603FB/A - 16GB Black
MC605FB/A - 32GB Black
Hong Kong
MC605ZP/A - 32GB Black
MC603ZP/A - 16GB Black
Italy
MC603IP/A - 16GB Black
MC605IP/A - 32GB Black
New Zealand
MC603X/A - 16GB Black
MC605X/A - 32GB Black
Singapore
MC603ZA/A - 16GB Black
MC605ZA/A - 32GB Black
United Kingdom
MC603B/A - 16GB Black
MC605B/A - 32GB Black
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