Apple service provider in Jordan

I am having trouble with my service provider in Jordan where I currently reside, and I would like to issue this to apple support.I want to know where and whom to contact regarding this matter.I looked into apple's website with no luck, anybody?

I wrote to the manager and this was his reply
"Dear Mr. Omar.
Thank you for your E-mail.
please note that i went back to Naji regarding your E-mail.
we regret that the case wasn't clear since the beginning and we were not informed your machine was under international warranty, which needs more time in exchanging your Power Adapter.
and not taking your E-mail neither the original invoice of the machine, to keep you posted when we received the Power adapters Charger, which Naji tried to contact you on the phone you gave us as a contact with no answer.
Since the machine is out of warranty, the best we can do is give you a discount on the Power Adapter.
if you contact Apple they might be able to help , if they do agree to honor your warranty, i have no problem helping you in the process of the international Warranty.
all i can do from my side is to give you the Power adapter for 75JD's instead of 89JD's which is our cost.
Thank You"
I guess I will have to reach apple in CA.I will post again a follow up in this case

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