Apple site doesn't recognize QT?

I went to the Apple site to learn from a video Apple posted showing how small businesses.... yada yada yada. Instead of help for using email etc., I got an error saying my QT Pro on my new Mac Book Pro running Leopard.... (get the irony?).... could not open the QT video.
I feel like a putz for buying all this stuff.
The screen shot says it all, but I can't post it here. Perhaps elsewhere?
Josiah

I have exactly the same problem everywhere; in fact my browser windows are constantly littered with greyed-out QT logos with a question mark in them. What's happened? Can someone tell us if we're doing something wrong?
Robin Ray

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