Apple Software Update crash
Since some days ago I can't use Apple Software Update on Windows 7 64 bit system because every time I try to run it, it crash with this error. I think it's a microsoft problem (as usual) but maybe you have some informations about.
Nome evento problema:
APPCRASH
Nome applicazione:
SoftwareUpdate.exe
Versione applicazione:
2.1.3.127
Timestamp applicazione:
4de6dd5a
Nome modulo con errori:
D3D10Warp.dll
Versione modulo con errori:
6.1.7601.17514
Timestamp modulo con errori:
4ce7b7af
Codice eccezione:
c0000005
Offset eccezione:
00032cc0
Versione SO:
6.1.7601.2.1.0.256.1
ID impostazioni locali:
1040
Informazioni aggiuntive 1:
d699
Ulteriori informazioni 2:
d699dbf56c9a5af41d326efb67fde818
Ulteriori informazioni 3:
cda3
Ulteriori informazioni 4:
cda3572d5e49d009ba6138eac58f858c
Thanks for your attention.
Marco
That's interesting:
Nome modulo con errori:
D3D10Warp.dll
Versione modulo con errori:
6.1.7601.17514
Taken at face value, you're having trouble with a Windows Operating System file associated with your DirectX.
Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
Similar Messages
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I installed the 829mb Apple software update on my 2011 Macbook Pro. Upon restart, it crashed. It instructed me to hold power button to shut off and then press again to restart. Same error message keeps coming up and computer won't boot to home screen.
Error message:
Panic CPU 0 caller 0xffffff800064ba7b Unable to find driver for this platform \"acpi"\\n"@/sourcecache/xnu/xnu-1699.26.8/iokit/kernel/10platform
\"acpi"\\n"@/sourcecache/xnu/xnu-1699.26.8/iokit/kernel/10platformexpert.cpl:150 4
Debugger called panic
Kernal uuid a8ed611fb0f-3729-8392-e7a32c5e7d74
THANKS FOR ANY HELP.
ROBBBoot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective. -
Software Update crashes after first update install after 35 pass Format.
Ok so I have a powerbook G4 1.67 and a G5 1.5. Both have been acting weird so I reformatted and installed tiger on both. The powerbook has its own install disk and the Desktop I use the store bought version of Tiger. I did a zero all data on the Powerbook and a 35 Pass Format on the desktop. Immediately after installing the first set of Software updates both systems independently and at different times wont accept updates. Software update crashes after showing what updates are available. If I uncheck 10.4.10 on the first update and then try to manually install 10.4.3 after the first software update and restart it goes to the second installation window and freezes. There has to be a bad update in Itunes or something. Does anyone know what Is going on? I am getting really bad conspiracy vibes about this considering were a week away from a new release.
If you haven't installed any third party software,
and are using a version of Tiger that is known to work on that Mac (system specific disks from other Macs do not work all the time),
then it sounds like you have a hardware issue with your machine which installing a new operating system won't help. An erase and install should eliminate bad preferences, bad cache, bad drivers, corrupt files, as long as nothing third party is attached the machine other than a display.
Third party keyboards, mice, and other peripherals can all contribute to problems. Displays won't contribute unless they are underpowered in their USB or Firewire ports for the peripherals attached through them (if they are Apple displays with USB and Firewire). -
Safari, Software Update Crash immediately after opening
Hi all-
Brand new 2 x 3 GHz Quad Core Mac Pro, 16GB RAM. Trying to install all software needed. Installed Final Cut Suite, it needed to update to a newer version to open up my projects. Used Software Update, and it said there was and update for Safari, so that got downloaded as well. However, now Safari crashes whenever I open it. In fact, software update crashes in the same manner.
I've already repaired permissions, removed preference files, booted from the Leopard disk and repaired the boot drive. I'm coming from the PC world, so I'm at a loss on how to fix this. Is there some way I can "roll back" my version of Safari?
Firefox runs without issue. In fact, that's what I'm working on now.
I am using a Proxy server. Here is the crash report.
ANY help is appreciated.
Process: Safari [967]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 3.0.4 (5523.10.6)
Build Info: WebBrowser-55231006~1
Code Type: X86 (Native)
Parent Process: launchd [576]
Date/Time: 2008-02-04 11:57:51.520 -0600
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000002f2f0009
Crashed Thread: 3
Thread 0:
0 libSystem.B.dylib 0x967f58e6 machmsgtrap + 10
1 libSystem.B.dylib 0x967fd0dc mach_msg + 72
2 com.apple.CoreFoundation 0x9648d0fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x9648dd38 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x9198a8a4 RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x9198a6bd ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x9198a531 BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x9510bd5b _DPSNextEvent + 657
8 com.apple.AppKit 0x9510b6a0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.Safari 0x00009d4e 0x1000 + 36174
10 com.apple.AppKit 0x951046d1 -[NSApplication run] + 795
11 com.apple.AppKit 0x950d19ba NSApplicationMain + 574
12 com.apple.Safari 0x00002876 0x1000 + 6262
Thread 1:
0 libSystem.B.dylib 0x967fcace _semwaitsignal + 10
1 libSystem.B.dylib 0x96826ced pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x927fd02f WebCore::IconDatabase::syncThreadMainLoop() + 239
3 com.apple.WebCore 0x927f8625 WebCore::IconDatabase::iconDatabaseSyncThread() + 181
4 libSystem.B.dylib 0x96826075 pthreadstart + 321
5 libSystem.B.dylib 0x96825f32 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x967f58e6 machmsgtrap + 10
1 libSystem.B.dylib 0x967fd0dc mach_msg + 72
2 com.apple.CoreFoundation 0x9648d0fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x9648dd38 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x921b77ba CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x96826075 pthreadstart + 321
6 libSystem.B.dylib 0x96825f32 thread_start + 34
Thread 3 Crashed:
0 com.apple.CoreFoundation 0x9648f5e4 CFRelease + 36
1 com.apple.CFNetwork 0x921c9ec4 updateForHeaders + 167
2 com.apple.CFNetwork 0x921c9c69 httpConnectionResponseStreamCB + 87
3 com.apple.CFNetwork 0x921c9bbb connectionResponseCallBack + 86
4 com.apple.CoreFoundation 0x9649f629 _CFStreamSignalEventSynch + 137
5 com.apple.CoreFoundation 0x964a11f7 CFReadStreamSignalEvent + 39
6 com.apple.CFNetwork 0x921c90e1 httpRdFilterStreamCallBack + 325
7 com.apple.CoreFoundation 0x9649f629 _CFStreamSignalEventSynch + 137
8 com.apple.CoreFoundation 0x964a11f7 CFReadStreamSignalEvent + 39
9 com.apple.CFNetwork 0x921b4e0a _SocketCallBack + 1632
10 com.apple.CoreFoundation 0x96496960 __CFSocketDoCallback + 640
11 com.apple.CoreFoundation 0x96497f95 __CFSocketPerformV0 + 133
12 com.apple.CoreFoundation 0x9648d64e CFRunLoopRunSpecific + 3166
13 com.apple.CoreFoundation 0x9648dd38 CFRunLoopRunInMode + 88
14 com.apple.Foundation 0x94b6d560 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
15 com.apple.Foundation 0x94b0a04d -[NSThread main] + 45
16 com.apple.Foundation 0x94b09bf4 _NSThread__main_ + 308
17 libSystem.B.dylib 0x96826075 pthreadstart + 321
18 libSystem.B.dylib 0x96825f32 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x96844f5a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x96826075 pthreadstart + 321
2 libSystem.B.dylib 0x96825f32 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x967f58e6 machmsgtrap + 10
1 libSystem.B.dylib 0x967fd0dc mach_msg + 72
2 com.apple.CoreFoundation 0x9648d0fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x9648dd38 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x92204d45 _KeychainThread + 230
5 libSystem.B.dylib 0x96826075 pthreadstart + 321
6 libSystem.B.dylib 0x96825f32 thread_start + 34
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9648f5ca ecx: 0x002f2e84 edx: 0x03014380
edi: 0x002f8900 esi: 0x2f2f0004 ebp: 0xb01c7be8 esp: 0xb01c7bd0
ss: 0x0000001f efl: 0x00010246 eip: 0x9648f5e4 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x2f2f0009
Binary Images:
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0x176000 - 0x184ff8 SyndicationUI ??? (???) <8adc35e1eb5001dead3c18ee25f2e8db> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x300000 - 0x3e6ff7 com.apple.RawCamera.bundle 2.0 (2.0) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x14dba000 - 0x14dbfff3 libCGXCoreImage.A.dylib ??? (???) <1d164317677d5eb499d27388a0f0bb29> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x8fe00000 - 0x8fe2d883 dyld 95.3 (???) <3896c718b33f3e065e199a659baf1a2b> /usr/lib/dyld
0x90003000 - 0x90007fff libGIF.dylib ??? (???) <b8f61e346fa243a7138910bed3dcdb6b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90008000 - 0x9000fff7 libCGATS.A.dylib ??? (???) <dd3161e6653fa6400b9ef9c144309fa5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x90010000 - 0x90011ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x90012000 - 0x90014ff5 libRadiance.dylib ??? (???) <b9e04afa91e4b597a00797d67a7268fb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x90019000 - 0x9003dfeb libssl.0.9.7.dylib ??? (???) <acee7fc534674498dcac211318aa23e8> /usr/lib/libssl.0.9.7.dylib
0x9003e000 - 0x90043fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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0x900fc000 - 0x9010bffe com.apple.DSObjCWrappers.Framework 1.2 (1.2) <f5b58d1d3a855a63d493ccbec417a1e9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x90210000 - 0x90210ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90216000 - 0x90216ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90217000 - 0x902c7fff edu.mit.Kerberos 6.0.11 (6.0.11) <33c25789baedcd70a7e24881775dd9ad> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x90306000 - 0x905dffe7 com.apple.CoreServices.CarbonCore 783 (783) <fe663a790344f1c5bac1645f68c7c661> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9079c000 - 0x9084bfff com.apple.DesktopServices 1.4.3 (1.4.3) <66d5ed56111c43d234e235d365d02469> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9084c000 - 0x908d8ff7 com.apple.LaunchServices 286 (286) <72b15e7a01e42d510f0339e90113d5d6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x908d9000 - 0x908d9ff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x9195b000 - 0x91c61fff com.apple.HIToolbox 1.5.0 (???) <baa49e74751bc3c4738509ba8cc512b1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x91c97000 - 0x91d21fff com.apple.framework.IOKit 1.5.1 (???) <5176a7383151a19c962334009fef2c6d> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x91e68000 - 0x91e9efff com.apple.SystemConfiguration 1.9.0 (1.9.0) <d78573acfd26322c0324e51b171f016c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91ea0000 - 0x91ea0fff com.apple.Carbon 136 (136) <9961570a497d79f13b8ea159826af42d> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91ea1000 - 0x91fd9ff7 libicucore.A.dylib ??? (???) <afcea652ff2ec36885b2c81c57d06d4c> /usr/lib/libicucore.A.dylib
0x91fda000 - 0x92009fe3 com.apple.AE 402 (402) <994ba8e884aefe7bf1fc5987df099e7b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9204f000 - 0x9205efff libsasl2.2.dylib ??? (???) <b9e1ca0b6612e280b6cbea6df0eec5f6> /usr/lib/libsasl2.2.dylib
0x9205f000 - 0x920b8fff libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x920b9000 - 0x920d4ffb libPng.dylib ??? (???) <85ca18172d7a4b5a5be3574e4e879880> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x920d5000 - 0x92117fef com.apple.NavigationServices 3.5.1 (161) <cc6bd78eabf1e2e7166914e9f12f5850> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92118000 - 0x9211afff com.apple.CrashReporterSupport 10.5.0 (156) <a9cf092be7a554b3cda00fe946d1c1a7> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9211b000 - 0x9216bff7 com.apple.HIServices 1.6.0 (???) <d74aa73e4cfd30a08fb169198a8d2539> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9216c000 - 0x921a5ffe com.apple.securityfoundation 3.0 (32768) <1e9885d63ced51f81bc1f39af624637d> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x921ac000 - 0x92223fe3 com.apple.CFNetwork 220 (221) <972a41911805859205b057a6f5b91e8d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x92224000 - 0x92231fe7 com.apple.opengl 1.5.5 (1.5.5) <aa08b52d2a84b44dc6ee5d544a53fe8a> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x92232000 - 0x9223bfff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9223c000 - 0x9225bffa libJPEG.dylib ??? (???) <0dd7e9d7fb22174b78205a944144f9c3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x922c9000 - 0x922c9ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x925f3000 - 0x92717fe3 com.apple.audio.toolbox.AudioToolbox 1.5 (1.5) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x92718000 - 0x9272cff3 com.apple.ImageCapture 4.0 (5.0.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9272d000 - 0x92734fe9 libgcc_s.1.dylib ??? (???) <a9ab135a5f81f6e345527df87f51bfc9> /usr/lib/libgcc_s.1.dylib
0x92735000 - 0x9278fff7 com.apple.CoreText 2.0.0 (???) <7fa39cd5bc847615ec02e7c7a37c0508> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x927a2000 - 0x927dcff7 com.apple.coreui 0.1 (60) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x927f5000 - 0x92d0bfff com.apple.WebCore 5523.10.6 (5523.10.6) <9e1a5e022ebf8134c175de5f91c63bee> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x92d0c000 - 0x92d71ffb com.apple.ISSupport 1.6 (34) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x92d8a000 - 0x92e40fe3 com.apple.CoreServices.OSServices 210.2 (210.2) <4ed69f07fc0f211ab32d1ee96e281fc2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x92e41000 - 0x92e9dff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92e9e000 - 0x92f7dfff libobjc.A.dylib ??? (???) <5eda47fec2d0e7853b3506aa1fd2dafa> /usr/lib/libobjc.A.dylib
0x92f7e000 - 0x92fc8fe1 com.apple.securityinterface 3.0 (32532) <f521dae416ce7a3bdd594b0d4e2fb517> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x92fc9000 - 0x92fc9ffd com.apple.Accelerate.vecLib 3.4 (vecLib 3.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x92fca000 - 0x93091ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x93092000 - 0x930bcfef libauto.dylib ??? (???) <d468bc4a8a69343f1748c293db1b57fb> /usr/lib/libauto.dylib
0x930bd000 - 0x930dbff3 com.apple.DirectoryService.Framework 3.5 (3.5) <55f196eadfd3ca73497d85aabd53c082> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
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0x9323f000 - 0x93320ff7 libxml2.2.dylib ??? (???) <450ec38b57fb46013847cce851001a2f> /usr/lib/libxml2.2.dylib
0x933f2000 - 0x93408fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x93409000 - 0x934bbffb libcrypto.0.9.7.dylib ??? (???) <330b0e48e67faffc8c22dfc069ca7a47> /usr/lib/libcrypto.0.9.7.dylib
0x934bc000 - 0x934bcffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
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0x9398b000 - 0x93d49fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x93d4a000 - 0x93d62fff com.apple.openscripting 1.2.6 (???) <b8e553df643f2aec68fa968b3b459b2b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93d63000 - 0x93deaff7 libsqlite3.0.dylib ??? (???) <273efcb717e89c21207c851d7d33fda4> /usr/lib/libsqlite3.0.dylib
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0x9403b000 - 0x946d2fff com.apple.CoreGraphics 1.351.0 (???) <fc69a86d38421778ad5675b82c9c7da7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x94720000 - 0x9473efff libresolv.9.dylib ??? (???) <8538164a282c147c3543550ae49d4bd4> /usr/lib/libresolv.9.dylib
0x9473f000 - 0x9473fffd com.apple.Accelerate 1.4 (Accelerate 1.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x94740000 - 0x94756fe7 com.apple.CoreVideo 1.5.0 (1.5.0) <7e010557527a0e6d49147c297d16850a> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94757000 - 0x9475afff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9475b000 - 0x94763fff com.apple.DiskArbitration 2.2 (2.2) <1551b2af557fdf6f368f93e093933852> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x94764000 - 0x9478bfff libcups.2.dylib ??? (???) <5521498e8902ddd0b15cfaa7db384e29> /usr/lib/libcups.2.dylib
0x9478c000 - 0x947b0fff libxslt.1.dylib ??? (???) <4933ddc7f6618743197aadc85b33b5ab> /usr/lib/libxslt.1.dylib
0x947b1000 - 0x9486cfe3 com.apple.WebKit 5523.10.6 (5523.10.6) <94143eb31f3e09eade596097d2dc225c> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9486d000 - 0x94895ff7 com.apple.shortcut 1 (1.0) <057783867138902b52bc0941fedb74d1> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x94896000 - 0x94929fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x94999000 - 0x949cffef libtidy.A.dylib ??? (???) <e4d3e7399fb83d7f145f9b4ec8196242> /usr/lib/libtidy.A.dylib
0x949ed000 - 0x949fdffc com.apple.LangAnalysis 1.6.4 (1.6.4) <cbeb17ab39f28351fe2ab5b82bf465bc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x94a0b000 - 0x94a8aff5 com.apple.SearchKit 1.2.0 (1.2.0) <277b460da86bc222785159fe77e2e2ed> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x94a8b000 - 0x94afffef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x94b00000 - 0x94d79fe7 com.apple.Foundation 6.5.1 (677.1) <85ac18c7cd454378db6122bea0c00965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x94d82000 - 0x94d88fff com.apple.print.framework.Print 218 (220) <c35172175abbe554ddadd9b6401351fa> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x94e7e000 - 0x94e89fe7 libCSync.A.dylib ??? (???) <482d16ba55f91a5dc05f78cc9db707a7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94e8a000 - 0x94ec9fef libTIFF.dylib ??? (???) <76301b3506f310fb454b58897c8d0a9f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x94eca000 - 0x94f5cff3 com.apple.ApplicationServices.ATS 3.0 (???) <d994740916f7aa6495a3372def0e7b61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x94f5d000 - 0x9505efff com.apple.PubSub 1.0.1 (59) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x9505f000 - 0x9509cff7 libGLImage.dylib ??? (???) <202d73e6a4688fc06ff11b71910c2ce7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9509d000 - 0x950cafeb libvDSP.dylib ??? (???) <a26683d121ee0f96df9a9d0bfca36049> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x950cb000 - 0x958c5fef com.apple.AppKit 6.5 (949) <b7c57a0df7821668815329f17698d7ba> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x958c7000 - 0x958c9fff com.apple.securityhi 3.0 (30817) <dbe328cd62d603a952a4226342711e8b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x958ca000 - 0x95995fff com.apple.ColorSync 4.5.0 (4.5.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x95a89000 - 0x95c52fef com.apple.security 5.0.1 (32736) <8c9eda0fcc1d8a571543025ac900715f> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95c53000 - 0x95c54fef libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x95c55000 - 0x95c65fff com.apple.speech.synthesis.framework 3.6.59 (3.6.59) <4ffef145fad3d4d787e0c33eab26b336> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x95ecf000 - 0x95eddffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x95ede000 - 0x95ee3fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x95ee4000 - 0x95f29fef com.apple.Metadata 10.5.0 (398) <96d857e02d199e768919047b28ec95b3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9600a000 - 0x9641afef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9641b000 - 0x9654dfe7 com.apple.CoreFoundation 6.5 (476) <8bfebc0dbad6fc33bea0fa00a1b9ec37> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9654e000 - 0x9658ffe7 libRIP.A.dylib ??? (???) <8aa8d17b338ebde48df7f01a8dc28eac> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x96590000 - 0x96637fff com.apple.QD 3.11.50 (???) <e2f71720ae1dad06a8883ac80775b21a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x96657000 - 0x96663ff5 libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x96664000 - 0x966e0feb com.apple.audio.CoreAudio 3.1.0 (3.1) <483e0d3879d52ba9ac10b4bcfb0728d6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x966e1000 - 0x966e8ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x966e9000 - 0x96746ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x96747000 - 0x96751feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x967c2000 - 0x967f4fff com.apple.LDAPFramework 1.4.3 (106) <94a26abfc0a5d88c752763b44a10ae51> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x967f5000 - 0x9694ffe3 libSystem.B.dylib ??? (???) <08d9ec2f36455fc197b9b44adf62f304> /usr/lib/libSystem.B.dylib
0x96950000 - 0x969f9fff com.apple.JavaScriptCore 5523.10.3 (5523.10.3) <ce4aec18595883fbcbf2068c72558d4a> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x96a48000 - 0x96f14ffe libGLProgrammability.dylib ??? (???) <e8bc0af671427cf2b6279a035805a086> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Any thoughts are greatly appreciated.Hi Carl,
For the sake of your sanity, do not install the Security Update (it is optional). No problem installing the 10.5.1 Update, as it was released about a month prior to the update, so it is not included in the 10.5.1 update. If you can't access 10.5.1 via Software update, you can access it here.
I would think this proxy crash issue along with a number of others are addressed in the coming 10.5.2 update. You can send the error report to Apple (using Firefox if necessary) via this page. Apple doesn't usually respond to these reports, however, the information can prove useful for Software Engineers working on OS X issues.
One other piece - it's not as simple as "rolling back Safari" as the Security Update affected OS X files. Hence, the need to reinstall 10.5, then upgrade to 10.5.1.
Message was edited by: Hawaiian_Starman -
Software Update Crash on 10.4.9
Hello,
When I run Software Update on my powerbook G4 with OS X 10.4.9, it always crashes. It says "Checking for New Software", then after about 15 seconds the window disapears.
In the system console, I see:
Jun 11 11:30:24 Oozaru crashdump[2994]: Software Update crashed
Jun 11 11:30:25 Oozaru crashdump[2994]: crash report written to: /Users/wsimmons/Library/Logs/CrashReporter/Software Update.crash.log
I can upload the logs, necessary, but they are very long. Is there a quick way to fix this? Is there some preference file I can clear out? Anyone else having this problem? I tried searching for "software update problems" and such on the web, but I had trouble finding specific information because "software update" is such a common combination of words.
Thanks for your help.
15" Powerbook G4 Mac OS X (10.4.9)Hi,
It's still not working. I have found that many things seem to be crashing though. It's a bit of a mystery as to what's happening. mdimport (Spotlight), also crashes. Below I've pasted in my crash report for software update.
Date/Time: 2007-06-12 07:17:50.185 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Software Update
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Parent: WindowServer [62]
Version: 2.0.8 (2.0.8)
Build Version: 56
Project Name: SoftwareUpdate
Source Version: 1360800
PID: 294
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xa974aee0
Thread 0 Crashed:
0 com.apple.Foundation 0x92bd1ec0 -[NSMutableArray removeObject:range:identical:] + 156
1 com.apple.Foundation 0x92bd1e10 -[NSMutableArray removeObject:] + 100
2 ...le.SoftwareUpdate.framework 0x99748184 -[SUScan(ImplementationCallbacks) _didFinishLoadingProducts:] + 244
3 com.apple.Foundation 0x92beea0c __NSFireMainThreadPerform + 276
4 com.apple.CoreFoundation 0x9080fae0 __CFRunLoopPerformPerform + 104
5 com.apple.CoreFoundation 0x907df4fc __CFRunLoopDoSources0 + 384
6 com.apple.CoreFoundation 0x907dea2c __CFRunLoopRun + 452
7 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
8 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
9 com.apple.HIToolbox 0x932981b4 ReceiveNextEventCommon + 380
10 com.apple.HIToolbox 0x93298020 BlockUntilNextEventMatchingListInMode + 96
11 com.apple.AppKit 0x9379eae4 _DPSNextEvent + 384
12 com.apple.AppKit 0x9379e7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
13 com.apple.AppKit 0x9379acec -[NSApplication run] + 472
14 com.apple.AppKit 0x9388b87c NSApplicationMain + 452
15 com.apple.SoftwareUpdate 0x00002b84 0x1000 + 7044
16 com.apple.SoftwareUpdate 0x00002a2c 0x1000 + 6700
Thread 1:
0 libSystem.B.dylib 0x9004aa08 syscallthreadswitch + 8
1 com.apple.Foundation 0x92bf95dc +[NSThread sleepUntilDate:] + 152
2 com.apple.AppKit 0x9383ba10 -[NSUIHeartBeat _heartBeatThread:] + 1100
3 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b6e8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b63c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c097e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9002c768 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9003124c pthreadcondwait + 480
2 com.apple.Foundation 0x92be46b4 -[NSConditionLock lock] + 52
3 com.apple.Foundation 0x92bee850 -[NSObject(NSMainThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:modes:] + 780
4 com.apple.Foundation 0x92bee524 -[NSObject(NSMainThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 120
5 ...le.SoftwareUpdate.framework 0x997478f0 -[SUCatalogLoader _loaderMain:] + 356
6 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
7 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b6e8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b63c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c086a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9001fc2c select + 12
1 com.apple.CoreFoundation 0x907f1434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002c768 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9003124c pthreadcondwait + 480
2 com.apple.Foundation 0x92be830c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.installframework 0x98e22dec +[IFDTargetController(WorkerThread) _handleTargetRequests] + 852
4 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x90032c2c wait4 + 12
1 com.apple.Foundation 0x92bcf454 _waitForTermination + 40
2 libSystem.B.dylib 0x9002c0a8 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092bd1ec0 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44028424 xer: 0x0000000020000007 lr: 0x0000000092bd1ef4 ctr: 0x00000000907c6f28
r0: 0x0000000092bd1ef4 r1: 0x00000000bfffe3b0 r2: 0x0000000006432658 r3: 0x0000000000000000
r4: 0x00000000a9751f98 r5: 0x0000000000000000 r6: 0x00000000003b7cf8 r7: 0x0000000006432650
r8: 0x000000000000078c r9: 0x0000000000000007 r10: 0x00000000003b7cf0 r11: 0x000000000000078c
r12: 0x00000000907c6f28 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000005963 r19: 0x00000000a9748090
r20: 0x0000000000000002 r21: 0x00000000a9748090 r22: 0x00000000a9748090 r23: 0x00000000a9748090
r24: 0x0000000007283a40 r25: 0x0000000000326d00 r26: 0x000000000030f0f8 r27: 0x0000000000000000
r28: 0x0000000007283a40 r29: 0x0000000006433520 r30: 0x00000000072606af r31: 0x0000000099741f98
Binary Images Description:
0x1000 - 0xefff com.apple.SoftwareUpdate 2.0.8 /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bdfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90215000 - 0x9021afff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021c000 - 0x90269fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90294000 - 0x90345fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90374000 - 0x9072ffff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bc000 - 0x90895fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.10 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd3fff com.apple.CFNetwork 4.0 (129.20) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe8000 - 0x91000fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91010000 - 0x91091fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d7000 - 0x91100fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91111000 - 0x9111ffff libz.1.dylib /usr/lib/libz.1.dylib
0x91122000 - 0x912ddfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dc000 - 0x913e5fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ec000 - 0x913f4fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f8000 - 0x91420fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91433000 - 0x9143efff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91443000 - 0x914befff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fb000 - 0x914fbfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fd000 - 0x91535fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91550000 - 0x91622fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91675000 - 0x91706fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174d000 - 0x91804fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91841000 - 0x9189ffff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918ce000 - 0x918effff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91903000 - 0x91928fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193b000 - 0x9197dfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91999000 - 0x919adfff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bb000 - 0x91a01fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a18000 - 0x91adffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2d000 - 0x91b42fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b47000 - 0x91b65fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6b000 - 0x91c22fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c71000 - 0x91c75fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c77000 - 0x91cdffff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce4000 - 0x91d21fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d28000 - 0x91d41fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d46000 - 0x91d49fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4b000 - 0x91e29fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e49000 - 0x91e49fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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0x920eb000 - 0x92673fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a6000 - 0x929d1fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a01000 - 0x92aeffff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af2000 - 0x92b7afff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbb000 - 0x92de6fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f04000 - 0x92f0efff com.apple.framework.AppleTalk 1.2.0 (???) /System/Library/Frameworks/AppleTalk.framework/Versions/A/AppleTalk
0x92f13000 - 0x92f31fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3c000 - 0x92f96fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb4000 - 0x92fb4fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb6000 - 0x92fcafff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe2000 - 0x92ff2fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92ffe000 - 0x93013fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93025000 - 0x930acfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x930d5000 - 0x93102fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311c000 - 0x9312bfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93137000 - 0x9319dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931ce000 - 0x9321dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324b000 - 0x93268fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327a000 - 0x93287fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93290000 - 0x9359efff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936ee000 - 0x936fafff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x936ff000 - 0x9371ffff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93738000 - 0x93768fff com.apple.MediaKit 8.6.2 (345.1.8) /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x93794000 - 0x93794fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93796000 - 0x93dc9fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94156000 - 0x941c8fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94201000 - 0x942c5fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94317000 - 0x94317fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94319000 - 0x944d9fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94523000 - 0x94560fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94568000 - 0x945b8fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945c1000 - 0x945d5fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9461a000 - 0x9465ffff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946f1000 - 0x9470dfff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94789000 - 0x94798fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a0000 - 0x947adfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f3000 - 0x9480cfff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94cb6000 - 0x94cd6fff com.apple.NetInfo 1.0.0 (???) /System/Library/PrivateFrameworks/NetInfo.framework/Versions/A/NetInfo
0x94ce1000 - 0x94cedfff com.apple.framework.Apple80211 4.2.9 (429.6) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x94d2d000 - 0x94d57fff com.apple.framework.NetworkConfig 2.1 /System/Library/PrivateFrameworks/NetworkConfig.framework/Versions/A/NetworkCon fig
0x95429000 - 0x954acfff com.apple.DiscRecordingEngine 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
0x956ee000 - 0x9570dfff com.apple.DiskManagement 1.10 (92.20.2) /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x95bb2000 - 0x95c40fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95c9c000 - 0x95d32fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95d6f000 - 0x9607bfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x96204000 - 0x9622dfff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x970ec000 - 0x970f9fff com.apple.JavaScriptGlue 418 /System/Library/PrivateFrameworks/JavaScriptGlue.framework/Versions/A/JavaScrip tGlue
0x98dcf000 - 0x98e74fff com.apple.installframework 2.0.9 (143) /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x9973e000 - 0x9975dfff com.apple.SoftwareUpdate.framework 2.0.8 /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
Model: PowerBook5,4, BootROM 4.8.6f0, 1 processors, PowerPC G4 (1.1), 1.5 GHz, 2 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 128 MB
Memory Module: SODIMM0/J25LOWER, 1 GB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-825
Parallel ATA Device: Hitachi HTS541080G9AT00, 74.53 GB
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
15" Powerbook G4 Mac OS X (10.4.9) -
Dashboard, iChat, Safari & software update crash since upgrading to 10.4.3
After the upgrade was finished, the machine did a restart and it worked fine. The Dash was working fine. The Software update wasn't though. I didn't try iChat till later on so I don't know if it worked initialy. Then I did a reboot and everything went to sh*t.
I found this in the logs:
Jan 4 20:55:38 pbg4 crashdump[437]: DashboardClient crashed
Jan 4 20:55:39 pbg4 crashdump[439]: DashboardClient crashed
Jan 4 20:55:39 pbg4 crashdump[441]: DashboardClient crashed
Jan 4 20:55:39 pbg4 crashdump[437]: crash report written to: /Users/vicmartin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 4 20:55:39 pbg4 crashdump[439]: crash report written to: /Users/vicmartin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 4 20:55:39 pbg4 crashdump[441]: crash report written to: /Users/vicmartin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 4 20:58:10 pbg4 crashdump[444]: Safari crashed
Jan 4 20:58:11 pbg4 crashdump[444]: crash report written to: /Users/vicmartin/Library/Logs/CrashReporter/Safari.crash.log
Jan 4 21:00:40 pbg4 crashdump[451]: Software Update crashed
Jan 4 21:00:40 pbg4 crashdump[451]: crash report written to: /Users/vicmartin/Library/Logs/CrashReporter/Software Update.crash.log
When I checked the Software Update.crash.log and Safari.crash.log , etc... they all said the same thing... as follows:
Host Name: pbg4
Date/Time: 2006-01-05 01:05:32.530 -0500
OS Version: 10.4.3 (Build 8F46)
Report Version: 3
Command: DashboardClient
Path: /System/Library/CoreServices/Dock.app/Contents/Resources/DashboardClient.app/Co ntents/MacOS/DashboardClient
Parent: Dock [95]
Version: 1.0.2 (1.0.2)
PID: 319
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xa56ef000
Thread 0 Crashed:
0 libSystem.B.dylib 0x9012cb40 memcmp + 128
1 libobjc.A.dylib 0x909bd92c objcaddHeader + 308
2 libobjc.A.dylib 0x909bc0b4 map_images + 196
3 dyld 0x8fe0f8b4 ImageLoaderMachO::doNotification(dyldimagemode, unsigned, dyldimageinfo const*) + 108
4 dyld 0x8fe03a38 dyld::notifyAdding(std::vector<ImageLoader*, std::allocator<ImageLoader*> >&) + 260
5 dyld 0x8fe0d8f4 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 80
6 dyld 0x8fe030a0 dyld::initializeMainExecutable() + 92
7 com.apple.dashboard.client 0x00002ae0 0x1000 + 6880
8 com.apple.dashboard.client 0x000028d0 0x1000 + 6352
9 com.apple.dashboard.client 0x00002830 0x1000 + 6192
... bla bla bla
Any ideas... ANYONE?
I'd rather not do an archive and restore cause then my files and apps get moved... correct?
Please advise,
Vic aka. Dave
Powerbook G4 & PowerMac G5 Mac OS X (10.4.3)Hello Dave:
You mentioned upgrade - was this an incremental upgrade (e.g. 10.4.2>10.4.3) or an upgrade to 10.4.x? If it was an incremental update, try Balto's reinstall of the incremental upgrade.
An archive and install upgrade will preserve all of your programs, settings, and files and install a fresh copy of OS X. It also creates a rather large "previous system" folder that is kind of like a spare tire. When everything is running well, you can trash it (I keep mine about two weeks).
As an aside, A&I takes about an hour or so. I prefer it to other upgrade methods.
http://docs.info.apple.com/article.html?artnum=107120
Barry -
Apple software update still flacky
okay I'm running bootcamp 1.4 through osx 10.4.11 ! I'm running XP pro. Today I dl's the latest apple software update 2.0.2 to windows and it still is not working properly. I get these signiture errors If I go through the panel. I ended up having to dl both QT and Safari through the apple dl page. I checked QT updated to see what would happen after updating and QT crashed while looking for updates. OSX is sp elegant.
I tried from the website also. Still will not work!!
-
Can someone help?I'm tring to install itunes,but when I do I get an error. I't said (Old apple update can not be deleted) I tried to delete it manualy but still gettin the message. Any ideas?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am endeavouring to upgrade iTunes. The upgrade always stalls at a point where there is a need to access Apple Software Updater, which is reported as no longer being available on my network. In My Programs, I have a folder called Apple Software Updater, to which I can browse, but within which I cannot trigger any action. Instructions suggest uninstalling iTunes, then Quicktime, then Apples Software updater, at which the de-installation process stalls as it cannot be found, whilst being there. I am advised to seek Techical Support!
Any ideas, suggestions etc?
Regards
Hugh(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I am trying to update to iTunes 10 to us my new iPad, but I can not remove a corrupted? "apple software update" program... I can get everything else off, but due to "previous version" of software update it will not continue.
I stopped in to see one of the genius at the local store who referred me to "Windows Installer 4.5 Redistributable" (I am trying to install it on a Windows XP System)
The last version on iTunes on my PC was iTunes 7.
Thanks for your help,
Julia from WoodridgeUnfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
When I run the Apple Software update, it tells me that iCloud and iTunes have invalid signature and will not be downloaded. When I DL iTunes64setup.exe, the program will not start (there's a bar that flashes but nothing actually begins). I've done everything short of reinstalling Windows to fix this (system resore, unistalling all Apple products, taking down firewall, running Windows FixIt - which either won't find the problem or gives me an error saying that the troubleshooter cannot be downloaded at this time, going into the security features to allow programs without valid signatures, trying to install earlier versions of iTunes). It all started when I downloaded the Decemberists new album on my iPhone, and it wasn't downloading it properly so I connected it to my Dell, but some songs still wouldn't DL - also, the newest OS for my iPhone still won't install via WiFi - and so I uninstalled iTunes first, but nothing is helping. And I don't have any security issues (Norton has checked). Any ideas? I'm at my wit's end after 3 days of this. Thank you.
Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!
-
I can't uninstall Apple Software Update.
In trying to uninstall ITunes, I was given a checklist from Apple Support to uninstall certain programs in a specific order. I need to reinstall ITunes, and they said that I needed to remove it first. I am running a Windows 7, 64 bit HP laptop. No program is removing this and it very specifically says to not remove them out of order.
Below are the instructions sent to me. (I tried to copy and paste. However, it doesn't look good, so I will include the link that Apple sent to me.)
Can someone please help?
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
Learn how to completely uninstall iTunes and its related software components from Windows Vista, Windows 7, or Windows 8.
In some rare instances, you might need to remove iTunes and related software components before reinstalling iTunes. If you're directed to reinstall iTunes by AppleCare, an article, or an alert dialog, you can do so by following the steps below.
If you're running Windows XP, see Removing and Reinstalling iTunes and other software components for Windows XP.
Media you've bought from the iTunes Store or songs you've imported from CDs are saved in your My Music folder by default. They won't be deleted by removing iTunes. Although it's highly unlikely that you'll lose any of your iTunes Library when following the steps below, first make sure that your iTunes library is backed up. See iTunes: Back up your iTunes library by copying to an external hard drive for more information.
If you have issues installing iTunes, try the options outlined in Issues installing iTunes for Windows.
If you've received errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes, QuickTime or Apple components for Windows.
Steps
Remove iTunes and related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.To remove the components:
Quit the following programs if they are running:
iTunes
Apple Software Update
Windows 8: Click File Explorer > Settings > Control Panel.
Windows Vista or Windows 7: From the Start menu, click Control Panel.
In Control Panel, click "Uninstall a program." The Programs and Features Control Panel will open.
Alternately, if you don't see "Uninstall a program," click Programs and Features.
Select iTunes.
Click Uninstall.
On some systems, iTunes might install two versions of Apple Application Support. This is expected. If both are present, be sure to uninstall both versions.
When asked if you would like to remove iTunes, choose Yes.
After the uninstallation is complete, don't restart your computer if you're prompted.
If you see other iTunes entries in the list, remove them by repeating steps 4–6.
Using steps 4–6, also remove all instances of:
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Restart your computer.
Make sure that iTunes and its related components are completely uninstalled.In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files might be left behind. After following the steps above, confirm that the following files and folders have been removed. If any are left, remove them.
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\Mobile Device Support
C:\Program Files\Common Files\Apple\Apple Application Support
C:\Program Files\Common Files\Apple\CoreFP
C:\Program Files\iTunes\
C:\Program Files\iPod\
Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
If you have a 64-bit version of Windows, confirm that the following folders have been removed:
C:\Program Files (x86)\Bonjour
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
C:\Program Files (x86)\Common Files\Apple\CoreFP
C:\Program Files (x86)\iTunes\
C:\Program Files (x86)\iPod\
Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
To remove these files:
Windows Vista or Windows 7: From the Start menu, select Computer.
Windows 8: Click File Explorer.
Open Local Disk (C:) located in Computer, or whichever hard disk your programs are installed on.
Open the Program Files folder.
Right-click the Bonjour folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the iPod folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
Right-click the iTunes folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Open the Common Files folder.
Open the Apple folder.
Right-click the Mobile Device Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the Apple Application Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the CoreFP folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
If you're running a 64-bit version of Windows, continue with step 12. Otherwise, skip to step 23.
Windows Vista or Windows 7: From the Start menu, select Computer.
Windows 8: Click File Explorer.
Open Local Disk (C:) located in Computer, or whichever hard disk your programs are installed on.
Open the Program Files (x86) folder.
Right-click the Bonjour folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the iPod folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Follow these additional steps if you receive a "Cannot delete iPodService.exe: It is being used by another person or program." message.
Right-click the iTunes folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Open the Common Files folder.
Open the Apple folder.
Right-click the Mobile Device Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the Apple Application Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
Right-click the CoreFP folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
From the Start menu, select Computer.
Open Local Disk (C:) in Computer, or whichever hard disk your operating system is installed on.
Right-click the Recycle Bin and select Empty Recycle Bin.
Reinstall iTunes and related componentsAfter verifying that iTunes is completely uninstalled, restart your computer. Then download and install the latest version of iTunes.If the issue persists, look for more information on the iTunes Support page, including help with specific messages.
iPodService.exe Alert
Follow these steps if the message "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
Make sure that iTunes and the iPod Updater utility aren't open.
Press and hold Control-Alt-Delete.
Select Start Task Manager.
Click the Processes tab.
Locate the iPodService.exe in the list.
Click iPodService.exe and choose End Process.
Quit the Task Manager.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Jan 30, 2015For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases. Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
Okay since last apple software update my safari will not open youtube,yahoo or google
Okay since last apple software update my safari will not open youtube,yahoo or google, an error message comes up saying safari cannot connect to the server. Can anyone help me with this please?
Hi Joshua ..
Check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari to test.
If that wasn't the issue, try using OpenDNS.
Use OpenDNS for better speed, more security, prevents the, "can't connect to server" issue, includes anti phishing filters, prevents browser re directs, and it's free.
Open System Preferences / Preferences then select the Network tab. Click the Advanced tab then click the DNS tab.
Click +
Enter these addresses exactly as you see them here.
208.67.222.222
Click +
208.67.220.220
Then click OK.
More about OpenDNS here.
Topic : Manually provided DNS server addresses are higher priority than DHCP's -
ITunes won't open ; Apple software update error
When I double click iTunes, the computer thinks briefly (hourglass) then does nothing. iTunes won't load.
QuickTime Player opens fine.
But Apple Software Update now gives me a strange error message.
Anybody know how to interpret it? Might it be linked to my iTunes not loading?
The procedure entry point
?CreateProductsFromXML@CSUCatalogObject@@QAEXP6AIPAXIIJ@Z0IV?$CStringT@_WV?$StrT raitMFC@_WV?$ChTraitsCRT@
_W@ATL@@@@@ATL@@@Z could not be located in the dynamic link library SoftwareUpdateFiles.dll.I'm having similar issues on PC Windows Ultimate 7 32bit. Husband tells me iTunes updated last night on both his and my laptops (same OS), without asking for confirmation, which I thought was unusual. Tried opening iTunes various times today and no response. Restarted and still no improvement.
Tried repairing and uninstalling iTunes, very slow and glitchy but eventually seemed to have got rid of the software. Downloaded most recent installer link from Apple website and attempted reinstall, but it didn't get past the empty-barred status window.
Aborted and found an old installer from earlier back-up - version 10.2 something. Install appeared to run smoothly but I still can't actually open iTunes.
Any help appreciated as we now have two laptops that won't shut down properly (seems they think iTunes is still running, even though we can't access it or close it in Task Manager), 2 iPhone 4s and an iPad that we can't use properly!
Apple....are YOU listening?!
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