Apple software update - info required

Hi,
I need some info relating to the fully qualified domain names used when running a software update on OS X ( and any port numbers if something other than http/https is used).
By default when one of our students connects their client machine into their study bedroom network socket it is placed in a severely restricted network.
At this point we use a DNS redirector to restrict the number of addresses that are resolved correctly, returning a local IP address for anything other than remote sites we want them to visit.
Any attempt to access web pages other than the ones resolved correctly by the DNS resolver results in their browser pointing to a local page saying "you are connected to a restricted network..."
This page also tells them what they have to do in order to get connected to a "real" network.
The dns resolver correctly hands out all the IP addresses required for a user to perform a Windows Update. and I'd like to set the same thing up for OS X updates.
I know that an os x leopard machine connects to swquery.apple.com and swscan.apple.com during the software update check, but are their any other sites it needs access to when an update is available?
TIA
Alex

Add http://www.apple.com so that they can access the downloads directly and https://swdlp.apple.com/, http://wsidecar.apple.com/, and http://supportdownload.apple.com/ (and there might be more) so they can download them manually, http://discussions.apple.com/ so they can peruse these forums, and http://search.info.apple.com/ so they can locate knowledge base documents.

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Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

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For what it's worth, at the point the installation fails, Bonjour, Apple Application Support, and Apple Mobile Device Support all show as installed on Control Panel. Apple Software Update has a link on the Start Menu but does NOT show as installed on Control Panel. Is there a way to install this separately from iTunes?

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Description of the Windows Installer CleanUp Utility
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Hey 13jerm,
I would update it.
Try the tips in this article: http://docs.info.apple.com/article.html?artnum=93976
Make sure to follow the steps in the section "Clean up iTunes installer files on the computer"
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System errors once installed iTunes 7.0.1 w/Apple Software Update

For more information see http://www.eventid.net/display.asp?eventid=61&source=SideBySide
Log: System
Type: Error
Event: 61
Time: Oct 8 2006 5:38PM
Source: SideBySide
Category: None
Username: N/A
Computer: OFFICE4
Description: Syntax error in manifest or policy file "C:\Program Files\Apple Software Update\Plugins\EXEInstallPlugin.dll.Manifest" on line 2.
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How do you fix this error
Chris

b noir
so i have gone and disabled it on my computer so let me know when get a solution and i searched on my comuter and nothing came up on sidebyside i can send you the page wiht all the info from event id.net
HERE IT IS SEE IF ANY OF THIS HELPS
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C:\Program Files\Microsoft SQL Server\MSSQL.2\OLAP\bin.
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Syncing Apple software update?

Hi, I’ve looked everywhere on the net and can't find anything remotely like i want.
What i want to do is sync my local apple software update server (at site 1) with another local apple software update server (at site 2) on internet usage.
Has anyone tried/done this before? Any help would be great! Using lion 10.7.4

You can sync some items, edit apps, control what is stored on the device by using iTunes on your Mac or PC.
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Okay since last apple software update my safari will not open youtube,yahoo or google

Okay since last apple software update my safari will not open youtube,yahoo or google, an error message comes up saying safari cannot connect to the server. Can anyone help me with this please?

Hi Joshua ..
Check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari to test.
If that wasn't the issue, try using OpenDNS.
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Open System Preferences / Preferences then select the Network tab. Click the Advanced tab then click the DNS tab.
Click +
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208.67.222.222
Click +
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More about OpenDNS here.
Topic : Manually provided DNS server addresses are higher priority than DHCP's

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For general advice see Troubleshooting issues with iTunes for Windows updates.
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tt2

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I have had Apple Software Update/ iTunes on my PC for over 4 years. Today, randomly, when I went to update iTunes to the new 10.5 version, Software Update did not prompt me to update. That was odd, but I didn't realize anything was amiss yet at this point.
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Strange, right?
So my questions.
1.) Does anyone know why Apple Software Update would suddenly get errors? I've used it recently (this past weekend?) and everything was fine.
2.) Is there a way to fix Software Update, since I'll surely need it in the future.
3.) In the meantime, should I proceed with re-downloading the full version of iTunes again, and will it mess up anything I currently have in my iTunes library? Would I need to back it up or do anything to help ensure there are no further problems?
Thanks for your help. To say I'm confused is an understatement!

Well... after I posted this, some info from other posts came up and I found the answer!
In case anyone has the same issue that runs across this... this worked for me perfectly.
Correct Answer by Sposivo on Aug 19, 2011 5:23 PM
"Start, Control Panel, Add & Remove Programs, Apple Software Update, Change, Repair" - this fixed it for me.
See the answer in context

Unable to install itunes 64it, on windows 7, stops at "unscheduling apple software update"

The installation goes on fine, until it begins the "unscheduling apple software update" proccess, at which point I get a message saying; "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.
Any ideas anyone?

When I hit repair for it I get a message saying "The feature you are trying to use is on a network resource that is unavailable",
And when I tried uninstall, it occurs exactly as the original error.
So this is probably damage to the AppleSoftwareUpdate.msi (or associated gubbins in the Windows Installer Service installation database for ASU).
Let's try clearing away the existing broken ASU, and seeing if that lets us get iTunes in.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp and restart the PC. Download a fresh iTunes installer from the Apple Website:
http://www.apple.com/itunes/download/
Does that install go through any better?

Can't install iTunes or uninstall Apple software updater.

When trying to upgrace iTunes on my Windows 7, 32-bit machine, I receive the following error message: “There is a problem with the Windows Installer package. A program required for this install could not be run.” I tried uninstalling all appple products (in the correct order), but the Apple software updater won't uninstall; when trying ot uninstall it I get the same message I get when trying ot upgrade iTunes. Any ideas?

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

Error message: cannot remove older versions of apple software update

I recently got a 30 gb ipod, and i cant install itunes 7. I originally tried installing it at first, and it said cannot remove older applications of Apple Software Update. So i installed itunes 4 to put music on my ipod. Then i tried again to install itunes 7 and i keep getting the same error message. Anyone else having this problem? Can anyone give me some suggestions please?

I would first try and remove both iTunes and Quicktime prior to doing the install of iTunes. The following link will show you how to remove both programs. Make sure you do Step 16 as it is usually Quicktime that causes problems with the upgrade.
http://docs.info.apple.com/article.html?artnum=93698
If it will not let you remove the programs, you can try using the Windows Installer Cleanup Utility. The download is about 1/4 of the way down the page. Good luck.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

I need to Uninstall Apple Software Update. I am getting error. "There is a problem with this Windows Installed package.

My itunes stopped working. I uninstalled/reinstalled. But it would not complete reinstall. Started with Quicktime not loading. I have tried to install Quicktime individually. Still nothing. I now am trying to uninstall ALL itunes/Apple to attempt reinstall. But the Apple Software Update will not remove. I get the error :THERE IS A PROBLEM WITH THIS WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN. CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR.

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Apple software update - info required

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