Apple Software Updater Fails

After a grueling few weeks, I FINALLY got the apple drivers to install on my unibody MBP (boot camp 2.1) without error. Of course, installing and working are not the same thing.
It installs a program called Apple Software Updater.
1) The program fails, with a Error dialog box, "The specified module could not be found" and OK button. It repeats the same error and does nothing. How do you fix this?
2) If it did work, what does it do? I assume it checks for new drivers and downloads them. Correct?
Thanks
bob

no replies, problem still exits, but marking answered.

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HT1926 I cannot connect my iphone to itunes. When I go through the troubleshooting, it tells me to uninstall and re-install itunes. BUT I do not have Apple Software Update or Quicktime to uninstall. It tells me that Apple Services failed to start!! Please

I go through all the motions in troubleshooting and uninstall Itunes, but I have not got Quicktime and Apple Software Update to uninstall. I then re-install Itunes but I get an error saying that 'Service Apple Mobile failed to start. Verify you have sufficient privileges to start'. Which I have. Please help!!

I have the same problem, did you find a solution?

I have clicked the Apple Software Update,a window pops up with Failed to check for updates.The operation couldn t be completed. Operation not permitted.This only occurring now did not happen previously.I am using 10.7.4,on a Mbp Pro.

I have clicked the Apple > Software Update,a window pops up with >Failed to check for updates.
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before.The Apple store in Sydney NSW Australia only reinstalled 10.7.4 Lion yesterday.I have downloaded my
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here in Koolewong.
richard.

Uninstall Intego...you don't need it.

IPod only recognized as digital camera / Apple Software Update unable to be uninstalled

This may sound like a common problem, but I've done a LOT of work trying to fix it based on online searches. With no avail, I think this problem can't be easily fixed.
As the question states, the initial problem is that my iPod Touch (1st gen I think, maybe 2nd gen, iOS 3.1.3) wasn't recognized by iTunes as an iPod, but only as a digital camera (Windows 7, 64-bit). At first I was content because I didn't have extra songs I wanted to add. But then when I cleared the RAM one day, the iPod restarted with the USB/Connect to iTunes screen. Finally, I had no choice but to try to fix the iTunes problem. So, as most people suggest first, I tried to update iTunes.
Unfortunately iTunes was unable to update. There was a rolling back error, that I traced to Apple Mobile Device Software by using the Command Prompt and logging the install log. Apparently, iTunes didn't have sufficient permission by Windows to delete the necessary files. I even uninstalled iTunes to try to reinstall it, but it didn't reinstall, leaving me with no iTunes at all.
Then I extracted AMDS installer from the iTunes installation package and logged that installation process to find errors. According to an online source, the driver was blank, so I first tried using pnputil.exe in cmd to remove the Apple driver package. This failed, so I manually went into C:\Windows\System32\DriverStore\FileRepository to find the driver to delete it so it could reinstall. Unfortunately, it still wouldn't install.
In addition, I changed the ownership of ProgramData, Program Files, and Program Files (x86) in the C:\ disk to Administrator instead of SYSTEM and gave full permission to myself (the administrator) and "TrustedInstaller." A risky move, I know, but I was desperate. I had hoped that this would give permission to iTunes to modify what it needed to modify, but this still didn't work.
Thus, I tried to remove all traces of Apple software that related to iTunes manually. This involved the Apple files in ProgramData, Program Files\Common Files, and Program Files (x86)\Common Files. Then I tried to uninstall the list of programs related to iTunes (Bonjour, QuickTime, etc). However, Apple Software Update refused to uninstall and gave an error "There is a problem with this Windows Installer package. A program reuired for this install to complete could not be run. Contact your support personnel or package vendor." I fear in my deletion of files, I might have deleted something necessary for this uninstall.
I downloaded multiple forced uninstallers, but none of them worked - the same message showed up constantly. I went into the registry key to see if I could manually uninstall Apple Software Update, but this didn't seem to work either. I was too afraid to delete anymore files...
So here I am again, having walked in a complete circle in this extremely complicated situation. The files I deleted in my first attempt at a solution ended up hindering a possible actual solution. Any ideas to uninstall Apple Software Update, or to solve iTunes rolling back error, or to remove the connect to iTunes screen from my iPod would be greatly greatly greatly appreciated. I can live without iTunes, but my iPod is very important to me. If anyone has a solution to remove the screen without connected to iTunes, or connecting to a different computer's iTunes, I would be willing to take that course of action too.
Thanks!

This may sound like a common problem, but I've done a LOT of work trying to fix it based on online searches. With no avail, I think this problem can't be easily fixed.
As the question states, the initial problem is that my iPod Touch (1st gen I think, maybe 2nd gen, iOS 3.1.3) wasn't recognized by iTunes as an iPod, but only as a digital camera (Windows 7, 64-bit). At first I was content because I didn't have extra songs I wanted to add. But then when I cleared the RAM one day, the iPod restarted with the USB/Connect to iTunes screen. Finally, I had no choice but to try to fix the iTunes problem. So, as most people suggest first, I tried to update iTunes.
Unfortunately iTunes was unable to update. There was a rolling back error, that I traced to Apple Mobile Device Software by using the Command Prompt and logging the install log. Apparently, iTunes didn't have sufficient permission by Windows to delete the necessary files. I even uninstalled iTunes to try to reinstall it, but it didn't reinstall, leaving me with no iTunes at all.
Then I extracted AMDS installer from the iTunes installation package and logged that installation process to find errors. According to an online source, the driver was blank, so I first tried using pnputil.exe in cmd to remove the Apple driver package. This failed, so I manually went into C:\Windows\System32\DriverStore\FileRepository to find the driver to delete it so it could reinstall. Unfortunately, it still wouldn't install.
In addition, I changed the ownership of ProgramData, Program Files, and Program Files (x86) in the C:\ disk to Administrator instead of SYSTEM and gave full permission to myself (the administrator) and "TrustedInstaller." A risky move, I know, but I was desperate. I had hoped that this would give permission to iTunes to modify what it needed to modify, but this still didn't work.
Thus, I tried to remove all traces of Apple software that related to iTunes manually. This involved the Apple files in ProgramData, Program Files\Common Files, and Program Files (x86)\Common Files. Then I tried to uninstall the list of programs related to iTunes (Bonjour, QuickTime, etc). However, Apple Software Update refused to uninstall and gave an error "There is a problem with this Windows Installer package. A program reuired for this install to complete could not be run. Contact your support personnel or package vendor." I fear in my deletion of files, I might have deleted something necessary for this uninstall.
I downloaded multiple forced uninstallers, but none of them worked - the same message showed up constantly. I went into the registry key to see if I could manually uninstall Apple Software Update, but this didn't seem to work either. I was too afraid to delete anymore files...
So here I am again, having walked in a complete circle in this extremely complicated situation. The files I deleted in my first attempt at a solution ended up hindering a possible actual solution. Any ideas to uninstall Apple Software Update, or to solve iTunes rolling back error, or to remove the connect to iTunes screen from my iPod would be greatly greatly greatly appreciated. I can live without iTunes, but my iPod is very important to me. If anyone has a solution to remove the screen without connected to iTunes, or connecting to a different computer's iTunes, I would be willing to take that course of action too.
Thanks!

Cannot install iTunes 10.7 on Windows 7. Getting "a program required for this install could not be run"--Apple Software Update is not installed, so updating it is not a possible solution.

I was following the process of unistalling all Apple software and reinstalling iTunes. But I am getting an error that says "a program required for this install could not be run."
Other threads recommend updating the Apple Software Update module, but that was uninstalled. So if it's part of the problem, updating it is not a solution.
Windows 7, 64-bit, SP 1 installed.

For what it's worth, at the point the installation fails, Bonjour, Apple Application Support, and Apple Mobile Device Support all show as installed on Control Panel. Apple Software Update has a link on the Start Menu but does NOT show as installed on Control Panel. Is there a way to install this separately from iTunes?

Still getting "Software Update Failed" when attempting to download iOS 7 on iPhone 4S.

I've tried countless times now to download iOS 7 on my 4S which is currently running iOS 6.1.3. It downloads completely then in the "Preparing Update..." stage it gives me an error box saying "Software Update Failed. An error occurred downloading iOS 7.0." The same thing happens every time, I've rebooted and reset my pone several times as well as logging in an out of my Apple ID all with no success. It's not like it takes an unusual amount of time downloading or anything, and once it finishes downloading it shows less storage in the "About" section in "Settings" but goes back to where it was once it gives the error message. Just a note, I was able to download iOS 7 on my iPad 3 the day the software was released without a long waiting period or any hassle. I appreciate any input. Thank you.

Thanks for the response. I have 16.5 GB of available space at the moment. I've tried it connected to a wall charger and connected to my wifi, my schools wifi, and my gyms wifi all with no success. I have not tried it from iTunes but after posting this question a few suggestioned discussions came up, one of which recommended backing up to iCloud or iTune and then performing a complete restore. I'm in the process of doing that now, whether it works or doesn't work I will get back to either way. Thanks again.

Software Update Failed An error occurred downloading iOS 7.0

I can't seem to update my iPad mini. Looks like the release of iOS 7 just came out and it's not letting me update. I keep getting a message "Software Update Failed An error occurred downloading iOS 7.0".
Can anyone from apple tell me why I'm getting this message? And how to resolve it.
Thanks for any help.

The entire planet Earth is trying to download the same thing at the same time.
Give it some time.

4S update from 7.1.2 to 8.1.2, says Software update failed

The device is confirmed it is a 4s, but we never upgraded to IOS 8 yet. I continue to get the Software Updated failed and the close and settings box comes up. Whichever you click on it goes back to the update screen. I am on very fast Wifi and the device is plugged in. Two days ago it said there was not enough space, so we deleted videos and now there is 5.7 GB available. I tried to update through ITunes, but the internet is too slow at home and it says 20 hours to update. We tried that twice and after 15 hours the "software update failed" notification comes up. Any ideas? I also turned off the phone and turned it back on.

I would reset the phone - no data loss involved - and try again
Restart or reset your iPhone, iPad, or iPod touch - Apple Support

Apple Software Updater On 64-Bit

I run QuickTime Player and Apple Software Updater on a Windows 7 64-bit system. My problem echoes those recent postings under the Windows topic. Yesterday, while runing the updater, I kept getting a blank program box. Usually it shows what is available in addition to detecting updates for what one has. Yesterday this page was not available; so I uninstalled both QuickTime and the Updater so I could reinstall them new. The Repair feature in Add/Remove Programs already failed to fix the problem. The reinstallation did not work either. The discovery of this problem is disappointing because this aspect of Apple's Windows software was efficient to the extent that sometimes it was the only way to install an update. Still, I can use QuickTime to detect its available updates; but can we expect Apple to fix this problem?

SOLVED IT
Right click on Apple Software Update in the Start Menu and bring up the Properties Window
Select the Security tab
Select your Username (don't worry about what rights the computer Administrators group has, it does not apply here) and select Edit
After you pressed Edit, you should have a Window that shows all the computer groups (Administrators, etc.) and usernames (yours and other users (if any)) on your computer. Select yours.
Change your Rights to Full Control, press OK.
Press Apply, applying the changed settings to Apple Software Update, then press OK to close the Properties Window.
You can now run Apple Software Update and see what programs (updates) there are to download. For some reason, the latest update which came down gave the computer user (in this case, you--meaning pitiful us) no rights other than deleting. This meant that we could not see anything--no updates, nothing. What we just did through this list was give the ability back to the user.

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying

I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem

Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

I am having difficulties in downloading iOS 8.0.2 to my iPhone 4. It is giving me the following message: software update failed. An error occurred downloading iOS 8.0.2. Please help!

very good. You also had posted originally on the Using Apple Support Communities forum (dedicated to "How do I use this forum and find My Stuff in it?"). I had already asked our gracious Hosts to move it to Using iPhone where it now resides and will likely get more prompt attention. In the meantime, you might consider browsing and/or searching Using iPhone for similar issues as your own.
best luck
CCC

Apple Software Update-iCloud for Windows

Day 2, still cannot download via Apple Software Update. Either it fails or the progress bar just stops at around 50% downloading. Help!

Hi All
as first, now I don't have a solution for it. I tried to reinstall of iCloud.exe but no effect.
I have the same problem here. My set up is: Win 7 last update with Outlook 2010 and iCloud 4.0.2, iPhone 5 iOS 7 full update.
In outlook I'm using exchange account and gmail (imap setup) + iCloud (to be sync with my iPhone).
Few weeks ago I realize that synchronization between Outlook and iCloud stopped and it is not working .
I'm not sure by this but I think that this problem could be problem of Windows, Not apple
I found out that If I create totally new windows account (new user). Open outlook and add my gmail + exchange account + iCloud account (so new set up) everything is working correctly and without any problem!
Next what I found out is that If I create new profile in Outlook and I create all my account for that new outlook profile it is not working!
Next what I found out is that if I add different iCloud account is my current outlook profile on my current windows user account (I mean iCloud account I never used before on my Win 7 PC) it is not working anyway
In my case this problem is not connected to iCloud and Outlook generally, I can see problem only if i set up iCloud with my current window user account.
Another issue is:
If I sign out iCloud from my PC and confirm delete data from my PC.
After that I add the same iCloud to the PC again.
In Outlook I can see that there is no calendar in iCloud group.
All my iCloud calendars are part of main calendar group created by main account in Outlook.
Next problem is that I don't have any special panel with synchronizing icon in outlook/calendar anymore. (I used to have it before that problem in Outlook.
BUT, If I create new windows user account and add my current iCloud account I can see that panel as a last one in Tool bar by clicking calendar icon in outlook.
It means that problematic file has to be somewhere in C:/users/name/appdata/

Software updater fails to connect to server. How can I fix?

Software updater fails tp connect with the server. I have tried a restart and checked network connections and internet access. I have no problems connecting to internet, App Store and iTunes Store. Help!

If you know what downloads to look for you get them from support.apple.com. For example the 10.6.8 combo update v1.1 can be found here.
The probelm is knowing what to look for and that's why softwere update comes in handy even if you don't want to have it do the downloads. What's probably going on was that the servers looked by software update were either temporarily down, or as mentioned above, overloaded. Wait a while and try it again.

HT1600 my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.

Cannot replace older version of Apple Software Update

When attemting to update I-Tunes, the Apple Software Update application launches and the installation fails with the above message. What can I do?

+I have tried to uninstall Apple Software update but it said "The feature you are trying to use is on a network resource that is unavailable"+
Thank you kindly.
Download and Install the Windows Installer CleanUp utility. Run the utility, find "Apple Software Update" in the list of programs in CleanUp, select the "Apple Software Update" entry, and click "Remove".
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the Apple Software Update folder and click Delete from the shortcut menu.
Restart the PC and try another iTunes install. Does it go through properly now we've got the old version of ASU scraped away?

Apple Software Updater Fails

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