Apple solution to iTunes install problem - More needed from Apple

Apple has published a fix for the problem arising from attempts to install the latest iTunes upgrade at http://support.apple.com/kb/ts3074.
In it they suggest the issue may be caused by a bad installation of a version of Microsoft's .NET Framework.
Find this somewhat preposterous for the simple reason that all was well until the attempt to load the new upgrade of iTunes.  For Apple's suggestion to hold true it can only mean that none of my other applications make any use of MS.NET Framework, which I very much doubt.
Performed the fix for Windows7 prescribed by Apple, namely downloaded and ran Microsoft's .NET Framework taking the 'Repair' option when prompted. When Repair completed successfully you have to shut down and restart Windows to make the repaired software available.  Did this and on restart lo and behold the R6034 message appeared again.
Did a search of the Registry for 'R6034' but not found.
Being unsure what was issuing the message deleted iTunes and restarted the system.
Again lo and behold the R6034 message appeared again.
Fortunately had been away from my computer for several weeks, and as the only upgrade actioned since my return was for iTunes carried out a System Restore.  This got rid of the R6034 message, everything worked fine, and when I shut down Microsoft automatically reinstalled all its upgrades after the Restore point.
Then moved to put back the iTunes upgrade prior to the current one.  ITunes stopped me in my tracks by halting the reinstall because "A later version of the program had been installed". Presume this was because iTunes detected from its records that I had actioned the latest upgrade
As I see the iTunes upgrade as the problem, I'm hoping firstly that someone from Apple will read this and:
1     provide more support than it has to date; and
2     allow those who want to pass on the upgrade reinstall the previous version of ITunes.
Cheers.

Intresting notes... When you download album artwork from iTunes it really doesn't add it to the MP3 track, it stores it elsewhere and assoicates it internally some how to the album. Where as adding a artwork in through the actual file will change the size of your MP3 track, by embedding the artwork into it so that other apps (like windows media) can see them.
That would be an interesting find if that is indeed the case.... Furthermore if that solves the problem, than apple should have an easy fix on thier hands.
However, since most of my music is direct downloads from iTunes and has the artwork directly embedded into the music files like I mentioned above that might be why I've never encountered the issues.... As I found out about this quirk a while back, because some of the tracks on the PC or on my iPod would never show the album cover before...
Hopefully someone else with the same problem can help confirm this possible solution!

Similar Messages

  • A solution for iTunes install problems

    I upgraded to the latest ver of iTunes and immediately had ALL the problems posted all over the 'net.
    The following is what worked for me.
    BACKUP!!! Set a Restore Point. Back up your REGISTRY. It is critical that you back it up beforehand and use caution while cleaning it. Please do this in case everything goes T. U.
    Remove all references to iTunes, iPod and Quick Time. There are literally thousands and you must get rid of all of them.
    Find, download, install a copy of jv16 Power Tools.
    Then:
    1. BACKUP! Set Restore Point! Back up your Registry! Did I mention backing up?
    1a. Be very careful cleaning out the Registry. Take your time. Go slowly. Make sure that what you delete is only iTunes-related. Check twice before deleting. Take. Your. Time.
    1b. The Registry is your PCs mind; do not scramble it. You will be sad.
    2. Using jv16s Software Manager, uninstall iTunes, iPod and Quick Time.
    3. Using jv16s Registry Finder, one at a time, search for and delete ALL references to iPod, iTunes, Quick Time and Apple Computer (BE CAREFUL; it will give you references to various 'applets" and "appletalk"; do NOT delete those. Only Apple Computer stuff.)
    4. Using Microsofts Search function, search for all remaining references to iTunes, iPod, Apple Computer (leave applets alone) and most importantly-Quick Time.
    5. When you are certain that everything that says Apple Computer, Apple, iPod, iTunes and Quick Time exists no more on your PC, Reboot.
    6. Go to www.old-software.com and download an old copy of iTunes. The one that finally worked for me was iTunes v 6.0.5
    7. Install an old version of iTunes. DO NOT USE THE LATEST VERSION OF iTUNES! Thats what caused the problems in the first place.
    8. Reboot.
    Even though you previously "uninstalled" iTunes, probably using the Add Remove Programs application in Control Panel, there remains behind thousands of pieces, parts and references to iTunes and Quick Time, in the Registry, TEMP files, Documents and Settings (Application Data and Local Settings), in Windows/system32 and a hundred other places. You gotta get rid of it all.
    Quick Time seems to be the main culprit, but in the end I had to get rid of all traces of all of the Apple applications before I could install again and get it to work.
    It took me 3 days to figure out this procedure but once I did, it took only an hour to do it.
    I've seen a couple other procedures recently posted here that look good. If you are uncomfortable with going into the Registry, try one of those others first.
    And fer cryin' out loud, Apple. Yank the latest version of iTunes off your site. I did a Google search for "iTunes installation problems" and came up with 700,000 hits. Do ya think you might have a problem?
      Windows XP   Try testing your upgrades before releasing them!

    Im trying your method right now, when im finished ill let you know how it worked out. I agree with your comment on apple needing to pull the latest version and get a version that actually works.

  • When i log in my apple id in itunes a message prompt me "This Apple ID has not yet been used with the itunes store" what do i need to do?

    when i log in my apple id in itunes a message prompt me "This Apple ID has not yet been used with the itunes store" what do i need to do?

    If you can log into the computer, go to the Mac App Store and purchase Mavericks under your AppleID.   Even though its free, they still consider it a purchase.
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    I haven't updated yet. Apple's download servers have been too busy. Did you know you can update via wifi instead of connection to your computer?
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  • My computer has been seen at Genius bar 6 times for freezing up, reloaded all original settings and even went to the apple shop where they replaced the battery and logic board. Still freezes after I try to reload iTunes stuff and app stuff from apple

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    Hi Ronald ...
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    Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
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    LOL !     
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    Hello there, hamedazizi.
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    See Here...
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  • I recently dropped my 4th gen ipod touch and i want to know how much it will cost to get it replaced by apple. PS i did not buy it from apple i bought it on ebay so it doesnt have a warrenty

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    <Edited by Host>

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