Apple steals my money - they lost my UPC label and no rebate!!!

I found a very bad attitude of Apple about rebate claims.
I bought MAcBook and Canon printer with perfect companion promotion.
Then, I sent UPC labels from the boxes.
They lost my UPC label (of course, they deny their fault) and then said no label and no rebate!
I cannot believe this.
I have a copy of it, but it is also non-acceptable.
So, just lost claims and save lots of money from customers?
I'm thinking returning all of items from Apple.

I would have to disagree about the photocopies. You cannot send an original rebate request with photocopies it must be the original upcs. However, I sent in a Sony rebate that was somehow lost I contacted the company handling rebates for Sony and they asked me to send in copies of my rebate coupon, upcs, and sales receipts they were accepted as proof and I was issued my rebate. In some cases this can work, but I don't know about Apple in this case. You might want to try again and send a letter explaining your situation and enclose copies of all docs. Good luck, I hope it works out for you.
Macbook, 2.0 duo, black Mac OS X (10.4.7) 80 gb hd, 2 gb ram, 5g ipod, 2g ipod

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http://support.apple.com/kb/HT1766
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Apple steals my money - they lost my UPC label and no rebate!!!

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