Apple store doesn't recognise my new email and password

I purchased a new iPad mini and cannot download the apps that I purchased/downloaded in the past, also due to lack of space in the original email that I used to set up my apple account I had to change to a new address and password, however when I want to do anything in the apple store it does not recognise the new info, therefore I am unable to do anything ! Please help

your best chance is to try typing the password again and the email again. it really all depends on if you have an icould account or what your supporter is for your email.

Similar Messages

  • HT5622 I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?

    I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?

    If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

  • How can I get iTunes on my I-TV to recognize my new email and password?

    How can I get iTuens on my Apple TV to recognize my new email and password? I changed it months ago and it works on my other devices but not apple tv. Thanks.

    Sign out of the old Apple ID and sign in with the new one.
    Hopefully the Apple ID was merely updated instead of a new one being created.

  • I have a new email and password for Icloud and cant sign in Ivloud accounts. It say connection error on my laptop. Had it before on my laptop.

    aI have a new email and password for my Icloud account and have a HP Pavillon laptop. Cnt sign into Icloud/ It says connection error! I had Icloud on my HP Pavillon before.

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • TS3988 my iphone will not update to the new email and password

    my iphone will not update with the new email and password

    Is your phone signed into an old iCloud ID of yours in Settings>iCloud?

  • I have attempted to upgrade os4 to os7. icloud has taken an old expiered email address for which i do not know the password. It will not recognise my current email and password with itunes.  Any help appreciated

    I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
    I thin chose to set up as new iphone, but icloud has taken an old expired email address for which i do not know the password. icloud will not recognise my current itunes email and password, so i now have os7 but am unable to restore from my itunes back up. 
    Desperately need help please... Any help appreciated
    Thankyou

    If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT4623 i have a new email and password set up on i tones but it not coming on my phone it keeps going back to the old email i dont use it any more

    my new email and new password is set up on i tones and not on my iphone 4 but under settins show my new email but my updates wont allow me to update it keeps going back to the old email and i dont use it any more

    Did you change the email associated with your Apple ID or create a new Apple ID?
    The former simply requires signing out of the iTunes store and back in with the new credentials.
    The later is a waste of time as content acquired via iTunes is permanently tied to the Apple ID it was acquired with.

  • New email and password causing major issues

    I recently changed my email and password and it is verified on Apple however my iPad and iPhone won't recognize them. My old email keeps popping up and neither my old password nor new one will work! I can't since my devices and can't add any apps etc Help,

    Sign out of old Apple ID and sign in with new Apple ID
    Settings>iTunes and App Store>Apple ID

  • HT5625 Here's my story: I "signed out" of my account on my IPAD. Then I DID NOT hit "create a new ID" - I simply filled in the top information with new email and password (the ipads new owner) - this got all set up but now when it wants to update anything

    I gave my second IPAD to a friend.
    I also recently changed the email associated with my own account
    because I will be moving and will be unable to use that address much longer...
    now I am not yet sure I can update my own apps (will it ask for old email and password?)
    on the given IPAD - with the new Apple ID and password it is asking for
    my present but soon to be disabled email with password - but it does not
    recognize the password (i dont think it will recognize it when i upgrade as well!)
    QUESTION
    How do I straighten this mess out to be able to update all future apps on two
    iphones and two ipads each having one different their separate Apple IDs?
    and how can I get it to recognize the password that was at one time associated
    with that email address
    WSD

    Apps are forever tied to the Apple ID under which they were purchased. If your friend wants to be able to manage apps on their device using their own Apple ID, they will need to delete all the apps purchased using your Apple ID and buy their own.
    Hopefully, you just updated your own Apple ID with the new email and didn't make the mistake of creating a new Apple ID. If you created a new ID, stop using it now, don't buy anything using it and go back and update the ID under which you purchased your apps.

  • HT204053 my apple id is not open when put email and password its need to verify but if email is not open how can i verify?

    when i put my icloud id and password at icloud.com a message come checkyour email for instructions on how to veryfiy account.but on my ipad email is not open whAT I DO? plz help me

    Check the primary email account associated with the Apple ID you are using to create your iCloud account on your computer.  You should see an email from Apple.  You need to click the Verify Now link on the email to verify your account.  (Be sure to check both your inbox and your spam/junk folder).
    If you don't have a computer, add the email account to your iPad by going to Settings>Mail,Contacts,Calendars>Add Account.  Then use the Mail app to check for the email.
    If you don't see the email from Apple, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

  • Anybody know how to 'change' original ID username with OLD deleted email account on my iPad 2? New email and password work on website, but can't access iPad - thanks.

    Does anyone know how I can change original e-mail / user ID on the iPad II itself?  On the website, I can use new email/user ID and password; but NOT on the iPad!? Thanks for any assistance.

    Hi,
    In order to fix the problem regarding Adobe ID you can follow the steps as suggested below.
    1) Open Adobe Digital Editions and connect your Reader
       Press the keys Ctrl + Shift + E  on your keyboard.
       Now a Deauthorize screen will come up asking you to deauthorize your Reader.
       Follow the screen instructions and unauthorize the Reader.
       Now Press the keys Ctrl + Shift + D  on your keyboard.
        Now a Deauthorize screen will come up asking you to deauthorize your Computer.
        Follow the screen instructions and unauthorize the computer.
    Click Start>>Run and Type "Regedit" without quotes in the box
         A window will open with name Registry Editor
         Search for ADEPT in given location.
         HKEY_CURRENT_USER>Software>Adobe>Adept
         Delete the full folder
         Now open Digital Editions and it will ask you to authorize enter your New Adobe ID and password.
         Now connect your Reader and it will again ask you to authorize enter your Adobe ID and password.
    Please Note : Your Adobe ID and password which you are entering while authorizing your Reader should match with the ID which you are using with Adobe Digital Editions.
    Now for your second problem that your Reader is not getting recognized by your computer I would suggest you to contact sony support in order to fix it. They might have some firmware update for your Reader.
    I hope this will help you!!!
    Regards
    Rizwan

  • I had my email acount hacked so i had to set up new email and i can't get my photos off i cloud now?

    i had my email account hacked the other day and they changed the password so i could'nt get into it, so i set up a new email and password and changed password and i now can't get my photos on my ipad because it was backed up on i clould with my old email. how can i get them back?

    You could try contacting iTunes store support.  If you can proove your identity to their satisfaction, such as by answering your security questions correctly, they may be able to do something for you so you can regain control of the account.  Although this is an iCloud issue, I'm suggesting iTunes store support because they deal with Apple ID issues all the time.  You can reach them here: http://www.apple.com/emea/support/itunes/contact.html.

  • HT5622 I updated my apple ID email and password and now our phones do not recognize  it and it keeps wanting to reset my password and i have no idea what is now since it has asked me so many times to reset it. our phones are still bringing up my old email

    my phone is not updating with my  new email and password, Is there sonthing I need to do with my phone to update my email and password with my apple ID

    settings/ itunes and appe store
    settings/ facetime
    settings/ messages
    settings/ icloud
    u must sign out of old apple id and sign in with new one in those places
    the icloud one will require u to have the password of the old apple id to be able to sign out

  • Can I change my email address and password on itunes but still open it with the old email and password since my husband has and uses the other email account?

    Purchased iphone years ago using our only email address and recently this year my husband finally decided to get the iphone 4 using our email with no intentions on syncing it to computer.  In July I purchased the iphone4 and just recently installed the upgrade ios5 and since then decided to get my own email address but all my devices and itunes account is under our email address and not my new address.  Now he decides to upgrade his phone to ios5 and now we get each others new apps, music and if we get texted though imessage. I assume this is because we have the same email and password account.
    How can i change the itune account to my new e-mail address, but my husband keep the same itunes login all on one itune account? or is this possible?

    If you change the primary email, you must use that one to login in with, as the primary email IS your AppleID.
    If you go to https://appleid.apple.com you can login and change your information for your AppleID account, but you will  see that the AppleID = primary email address.  So, no, there is no way to change that, and still have your husband log in with the old AppleID/email.
    Your husband can still use your AppleID after you change the email addres, just using that new email and password (ie. you can both still use the same AppleID, but it now will defacto be your new email address).
    Or, if it is just a means to avoid the collisions of iMessage texts, just have your husband create his own AppleID just for use with iMessage.  You can still both use your AppleID for the iTunes and App stores, but in the iMessage settings, he can use his own AppleID instead of yours.
    In short - you can each have multiple AppleIDs, and you do not have to use the same AppleID for both purchases, syncing and so forth AND iMessage - iMessage settings can use a different AppleID from the other things.

  • I registered a new ID and password on I tunes but on my iphone I can't update the apps because it's still the old id that appears; it works on itunes but not on my iphone

    On my Iphone when I want to update my apps it shows me my old email account and ask me for a password I forgot; but when I buy music on itunes with my new email and password it works..help me please.

    Hi,
    Try resetting your Apple ID password  here. 
    Carolyn  

Maybe you are looking for

  • Have sound but no picture when i click on the video.Elements 10 on windows 7.Can you help.

    Have sound but no picture when i click on the video.Elements 10 on windows 7.Can you help.

  • Changing Tab Name in Standard Transaction

    Hi I have an urgent requirement to change the tabname in transaction <b>iw3k</b>. The standard program for the same is <b>SAPCLOIH</b>. Actually when i go to iw3k the tabname shows ENHANCEMENTS, but when i click on that tab, on the next screen the sa

  • What actions will trigger azure worker role reboot

    Hi team, we have a application host in worker role, the worker process will create a new process if it receive a request,  i we want to update the worker and keep new process still working smoothly, what we should do during the Udate. we did some tes

  • VC on CE (Sneak preview)

    Hello, I've installed Sneak Preview Version of the new CE (SP3) JEE Server that is available on SDN but unable to locate VC (Visual Composer). I tried with /VC/freestyle.jsp and all other possible ways, it shows application has been stopped (with 500

  • CS6 creates HTML5 and warns of incompatability on the fly...true ?

    Hi, A good reason to get an upgrade from CS5 to CS6 is that CS6 can output as HTML5 so I am told. As there are features in flash that HTML5 can't reproduce, I am told that you can elect to have CS6 warn of these as you use them in your project when y