Apple Store gift card vs. ITunes Gift Card?

Not a question but more a comment on the EXCELLENT service and friendliness I received when I called in with this problem.  I purchased a Apple Store gift card by mistake and was EASILY with a 10 minute phone call able to transfer the balance to ITunes.  Thank you Sophie!

They've checked the spam folder as well as the inbox on the email account that you sent it to ?
You should also be able to try resending it (and double-check the email address) : Resend iTunes Gifts.

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