Apple store iphone 5 a1429

Hi,
I've ordered iphone 5 from the online store to the apple store on Roseville, CA.
Before I paid for it I went to the store to check that they selling the a1429 model.
First the guy told me they don’t sell it, and its only on verizon, but I showed him this model on display and he said that if it's on display this is what I'll get.
I had to leave back to Israel so i paid online for it and had my sister in-law pick it up.
They gave her the a1428 model (which dosent support LTE on Israel) and told her that a1429 is only for demo.
I cant find a way to contact apple from Israel, at laest not by mail, and i cant make a call from here.
Who can i contact to explain my situation?
I belive they have the model in store, its just the seller dont know the differeence, and was not that keen on try to help her.
Thanks
Itay

FelipeV
There is no mail to contact in "Contact US" only phone numbers
KiltedTim
You right, i see now in the store site its mentioned the model is a1428.
I can swear a friend of mine bought the a1429 unblocked in the same store a month ago, something changed since then?

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GSM model A1428*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 4 and 17)
CDMA model A1429*: CDMA EV-DO Rev. A and Rev. B (800, 1900, 2100 MHz); UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 1, 3, 5, 13, 25)
GSM model A1429*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE** (Bands 1, 3, 5)
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Bluetooth 4.0 wireless technology
Apple USA
GSM model A1428*: UMTS/HSPA+/DC-HSDPA (850, 900, 1900, 2100 MHz); GSM/EDGE (850, 900, 1800, 1900 MHz); LTE (Bands 4 and 17)
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