Apple store - Quick Links do not work

I'm using OS 10.6.8. Apple store works but QUICK LINKS (except for support) are light grey and non-responsive. As a result I cannot redeem purchased software. Why is this?

Try resetting the App Store.
Reset       Learned from Old Toad
There is a contact link.
Support

Similar Messages

  • My Apple store ID password is not working, so I tried to send a message to my Yahoo email (ID) the new password, so when it said that a massage was send to my email, but when I login to my yahoo email, I didn't receive any email from apple

    My  other apple store ID ([email protected]) password is not working, so I tried to send a message to my Yahoo email (ID) the new password, so when it said that a massage was send to my email, but when I login to my yahoo email, I didn’t receive any email from apple

    You can send over WiFi, but it sounds as if you need to setup your Gmail account, or did you do this already?

  • Why isn`t the Apple Store Genius reservation system not working?

    Hello the apple store genius reservation system on Apple website is not working for Turkey.

    How would we know?  These are user to user forum.  We don't work for Apple

  • Itunes store support link is not working

    When I try to click on Contact iTunes Store support on http://www.apple.com/support/itunes/contact/, I get the below error message. 
    Access Denied
    You don't have permission to access "http://getsupport.apple.com/GetproductgroupList.action" on this server.
    Reference #18.a1672fc6.1397517887.3ff08df
    I am unable to submit my refund for in app purchases made by a minor.  The deadline is tomorrow.

    The link appears to work ok for me. Have you tried clearing the browser's cache/history and closing/re-opening the browser, or have you got a different browser that you could try ? Is the message showing on the site, or have you got any firewall/security software on your computer (or settings on that browser) that might be blocking it ?

  • Apple store says ipod mini not working b/c not using usb port 2.0 - true?

    My ipod mini (a year old) is frozen/can't be charged. Apple store guy said because I've been using usb port 1.1 and that it is supposed to be used with usb port 2.0. Tells me won't send in for replacement (out of warranty anyway) unless I first update my computer with USB 2.0 card. Is this true?

    It's better to use 2.0 because it's faster.
    Try resetting it, hold the center [select] button and the menu button until the Apple logo appears. or let the battery die, and then plug it in.

  • I need to verify my apple ID sent to me by e-mail however the link does not work.What can I do?

    hi!
    I need to verify my apple ID sent to me by e-mail however the link does not work.What can I do?

    Hi,
    See this Link on Apple ID:
    http://support.apple.com/kb/HE37
    Go to the Very Last Section "How do I verify my Apple ID by email?
    Cheers,

  • Reply link does not work on ipad

    After logging in to this group, the reply link does not work on either my ipad 2  running IOS 8.1.3 nor my iphone 4 running 7.1.2. Not helpful really. I have had to switch on my old laptop.Also I never know which group to post a new question in, The names like Snow Leopard dont really give me a clue, so if the key word does not find an existing topic, i just end up guessing.

    You seem to have double posted, Lynne.   I have replied on the other one.
    Snow Leopard is one of the Apple operating Systems (OS X) as opposed to iOS 

  • I'M AN AMERICAN ON TEMPORARY ASSIGNMENT IN ITALY AND CANNOT GET TO ANY HELP SOURCE ONLINE OR BY THE PHONE NUMBERS LISTED ONLINE.  I'M TRYING TO RENEW MY ONE TO ONE SUPPORT PROGRAM AND THE "RENEW NOW" LINK DOES NOT WORK!  HELP!

    APPLE SENT ME AN E-MAIL WITH A LINK TO RENEW MY ONE TO ONE SUPPORT.  THE LINK DOES NOT WORK.  AFTER I LOG INTO MY APPLE ACCOUNT AND CLICK "RENEW NOW" FOR ONE TO ONE, AN ERROR MESSAGE APPEARS SAYING "PAGE NOT FOUND".  AMAZING.  WHEN I TRY TO CALL THE TOLL FREE APPLE SUPPORT NUMBER FROM MILAN, ITALY WHERE I AM NOW LIVING, IT DOESN'T WORK. THE ITALIAN SUPPORT DESK APPEARS TO BE AVAILABLE ONLY ON WEEKDAYS DURING NORMAL BUSINESS HOURS.  HOW CAN I REACH A LIVE APPLE SUPPORT PERSON?

    Start by going here - https://expresslane.apple.com/GetproductgroupList.action?locale=it_IT
    Best of luck.

  • I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine, any help removing this?

    I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
    Other...
    A sheet will drop down. In that sheet, select
    Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.

  • I bought Iproxify throught app store and it does not work. I contacted the creator but I have not had any answer. What can I do to get my money back? and please take him down.

    I bought IPROXIFY throught APP STORE and it does not work. I contacted the creator and he has not answered.
    How can I get my money back? and please take him down of your page as we (users) think that we are buying products that worked backed up by MAC.
    Looking forward for an answer in order to keep buying in APP Store

    This article may clear up some confusion you may have regarding third party developers and Apple.
    The Mac App Store Discussion, what is it for?

  • I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

    I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

    First, contact the developer for support and suggestions. If they cannot or will not help, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Quick time does not work on win7. What do I do?

    quick time does not work on win7. What do I do?

    Mine works fine with both my iPad and my iPod Touch.  Been using it for two years.  I recently replaced it with an Apple TV.

  • Looks like updates via the App. store update option is not working again. Comments?

    Looks like updates via the App. store update option is not working again. Comments?

    There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
    Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them.

  • TS3219 I have an ipad 3 that has wifi and for some reason my youtube, facebook, and app store app are all not working. How do i fix this?!!!

    I have an ipad 3 that has wifi and for some reason my youtube, facebook, and app store app are all not working. How do i fix this?!!!

    Hey there FlamingTurd!
    If you are having issues connecting to the App Store on your phone, there is an article here that can help you troubleshoot this issue a little further:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    We also have an article that deals with troubleshooting apps you have downloaded from the App Store and installed on your computer. That article can be found here:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/ts1702
    Finally, if neither of those articles resolve the issue, you may need to restore your iPad:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store.  It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available.  Please help.

    I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store.  It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available.  Please help.

    Welcome to the Apple Support Communities
    One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
    First of all, open  > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
    We recommend to buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC) because you won't probably have any problem with the memory you buy there

Maybe you are looking for

  • Automatic creation of PR after MRP run

    Hi, can anyone please tell me what all fields are picked up in a Purchase Requisition(PR) in the scenario of automatic creation of PR after MRP run. If we are using more than 1 PR type in the system how is it determined during the MRP run that the PR

  • PDF Creation - shows no links?

    When I create a Word Doc. with internal links (within the doc.) or external links (to an http:// address) it works fine when I mouse over the hyperlink. Then when I print the doc. to a PDF file from the Print Manager the links show up as blue underli

  • Studio

    Ok i've been trying to set up a home studio and I have pretty much all I need as far as hardware goes but I have questions about mixing/mastering and studio monitors in general.  I have a couple of hangups and questions: 1.   I bought a pretty cheap

  • Firefox always saves PDFs instead of opening them in the browser. How can I change this?

    Using Firefox 10.0.1

  • ALE IDOC : Probelm in outbound idocs.

    Hi, I am sending an outbound idoc from system A to System B. In we02 i see the idocs are generated successfully with  *Status                 03    Data passed to port OK. *With message "The IDoc was sent to an SAP system or an external program via a