Apple store replaced logic board backlit keys no longer work

So about a week ago I had to have the logic board replaced because airport would connect only half the time. The apple store did fix the problem, but only one more thing, the backlit keyboard no longer is recongnized, its like the employees didnt plug it back up, my main question is is that I have to have the laptop for school, how long would it take the apple store to fix or if its simple could I fix myself.

I would make another genius bar appointment, they could do it while you wait in the store. I understand this is the preferred policy now at the genius bar to prevent them from taking in all sorts of machines. If they are busy they will have to make the repair after hours when the store closes. They will usually quote something like 1-3 business days but in my experience it has usually been 1-2 days.

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Backlit keys no longer working...

After recent SMC? firmware auto update, my backlit keys no longer work.
When I try to turn them on (dim/bright) via keyboard shortcut keys, I get a circle with a slash thru it on the on-screen keyboard logo...

NeoTranc3 wrote:
Hah, Im not sure but I may have the opposite to your problem. I'm here in a very dark room, so the back light comes one, but *I am watching videos* so I'm not touching the laptop. The keys would go dark until I touched the laptop again or that is what I thought. Now the back light comes on randomly. I'm going to have to research this keyboard to see what sets it off.
It occurs to me that you're getting a light show based on overall brightness fluctuations in the program content of your DVD! Do the keys light up when a dark scene is on the screen? Then go off once the light level in the flick goes back up?
Take your Apple-branded black cleaning cloth and drape it over the iSight camera, which is where the ambient light sensor is. Sort of like playing peek-a-boo with the MB! (We have a 2 1/2-year-old daughter [not MacBook]). Great way to test the KB backlight (which we didn't get ourselves, BTW).
''86

TS2634 I bought a composite AV cable with 30 pin connector at a proper apple store for my ipad 2 which no longer works now i have updated to ios7 - please advise how to make this work ?

I bought a composite AV cable with 30 pin connector at a proper apple store for my ipad 2 which no longer works now i have updated to ios7 - please advise how to make this work ?

I have the same problem.
Two similar discussions:
https://discussions.apple.com/message/23081658#23081658
https://discussions.apple.com/message/23281391#23281391
I have not yet seen any official response to the question: "Is the Apple AV Composite cable fully supported with 30pin connector devices upgraded with iOS7 - specifically ? - eg. iPad 2, iPhone 4, iPhone 4s"
If it is not currently supported is that then due to a bug / oversight and in that case is it something that will be fixed in the near future?
Please let us know what feedback you got from asking Apple support.

I have an iMac with a black / blank screen on startup. Been to Apple Genius. They have no idea and wish to replace logic board, screen ,cable - over $1300 cost - ouch. Any ideas

I have an iMac with a black / blank screen on startup. Been to Apple Genius (Aus, Bondi). They have no idea and wish to replace logic board, screen ,cable - over $1300 cost - ouch. Any ideas ? Thanks

Buy a new iMac, the base 21.5" models are only $1,199.00
Apple iMac Desktop Computer - Buy iMac, the Ultimate All-in-One - Apple Store (U.S.)

Replacement logic board for my 20" cinema display?

I'm looking for good place online to buy replacement logic board for my 20" cinema display. Any suggestions?

You could ask the Apple store to let you have (or buy) one of the boxes they use to send the displays in for repair. They should have these on hand.

Do replacement logic boards have serial numbers?

Hello everyone. My MacBook is in the shop for a logic board replacement. I've read elsewhere on this board that when you receive a replacement logic board that the serial number is no longer available from the System Profiler? Is this accurate?
The reason I'm concerned is that my MacBook does not have that information available on the battery bay where it's supposed to be. According to Apple, there is supposed to be a gray sticker underneath the battery on the computer that shows the Ethernet ID and the serial number in addition to directions on how to change memory. My computer has never had this gray sticker.
I'm concerned because, if the above is true, there will be no way to identify my computer or to associate my AppleCare agreement with this particular machine.
Thanks.
Macbook (1 gig RAM; 120 gig HD); 20" iMac Core Duo (1 gig RAM; 250 gig HD) Mac OS X (10.4.7)

The boards themselves might, but when they're installed into your system it shows up blank in the about my mac preference pane. They can't write your SN into the board of a replacement. Checking under the battery you should be able to locate the SN. However you stated that this is missing.
I'd dig for your original receipt or box as the SN is one both of those items. Or you can try ringing apple or the store you bought it at and give your name, phone and email. They keep records of purchases at the stores on file, and also when registering. The mere fact that you've had it serviced means AppleCare should be able to provide that information to you by looking up your past case number. Make AppleCare add a note to your account that the sticker came up missing after the repair as to avoid issues with further service.
Nick

If i bring my mac book to an apple store can they fix sticky keys

if i bring my mac book to an apple store can they fix sticky keys

BritniF wrote:
if i bring my mac book to an apple store can they fix sticky keys
Hi, Britni.
Apple can replace the keyboard. If your MacBook is still covered by AppleCare Protection Plan, the repair may even be free.

Replace FW port WITHOUT replacing logic board

Ok so I know everyone including apple says that you have to replace the entire logic board if your FireWire port is damaged however spending $400 for a new logic board on a computer that might cost not much more than that isn't a smart choice financially. I'd rather find a way to solder on a new FireWire port.
I have the 13" black Macbook core duo 2.0GHz and I already spent $200 replacing the hard drive, memory and battery so I really can't spend anymore money on this thing before it becomes stupid. I would have just bought a brand new mac mini!
Anyone have some experience replacing ports on a logic board??

Won't work. The FireWire port is part of the logic board. Even if you could get the old one off without damaging the board, you can't get the port as a part, and then reconnecting it...no.
At least the MacBook has some functionality now. If you need FireWire, sell this one (letting the buyer know about the problem) and get a new machine.
Best of luck.

The hard drive on my MacBookPro crashed. The Apple store replaced it. Since then I can't open iphoto. It asks to rebuild library; when I click yes, I get: "Aperture cannot access this library; reset permissions." I don't own Aperture!

The hard drive on my MacBookPro recently crashed. The Apple store replaced it. Since then I can't open iphoto. It asks to rebuild library; when I click yes, I get: "Aperture cannot access this library; reset permissions." I don't own Aperture! Any thoughts on how I can rebuild the iphoto library? Currently I can't even get into it.

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

My hard drive continually has the floating beach ball and will take massive time to fulfill a request. And then will not boot up...so then I have to do a restore and rebuild hard drive from a past saved time machine version. Works for a little bit...then the floating beachball comes more and more...until it will not boot up again. So then I restore from a previous time machine saved version....and again it works for a day or so ... until it happens again. Now it's happening faster and faster...so I think my hard drive is dying.

The apple store replaced my phone due to it being defective. I had purchased some applications on the old phone how do I reinstall them on the new phone?

The Apple Store replaced my defective iPhone today. I would like to get the applcations reinstall on the new phone. How can I get this done?

Click on the iTunes App. Select "Purchased" and you will find them with a cloud symbol next to them. Re-download...
Sly

If my iphone 5 is not blacklisted and warranty left ..... apple store replace new one?

if my iphone 5 is not blacklisted and warranty left ..... apple store replace new one?
either my iphone 5 was icloud activation locked....

No. apple will not facilitate your ability to use a stolen phone.
If it is locked with YOUR Apple ID and you can't remember the ID or password, start at https://iforgot.apple.com. If you can't reset it there, call AppleCare and speak to someone in Account Security. Be prepared to prove your identity.
If it's locked with someone else's ID, they must release the lock.

I occasionally have issues waking my macbook pro up from sleep mode and have to restart the computer. The apple store replaced the sleep part but the problem is still there

I occasionally have issues waking my macbook pro up from sleep mode resulting in my need to restart the computer. I dislike all of my programs opening at once when I do get the computer started becasue it slows the cpu down. The apple store replaced the sleep part but the problem is still there. Note: i never had this problem with snow leopard

I'm not certain but my new MBA 13...when in sleep mode comes back on from a black screen when I simply click on the left mouse button. Also, one time I did a SECURE EMPTY TRASH on files that totalled more than 1GB and it took so long that the fan kept increasing in speed so I pressed on the POWER button and the MBA shut...I was able to boot up with no problem. As a rule, I now only do secured erases for trash bin data totalling 500mb or less...anything above that gets a regular erase (dump).

Apple Store replace my iPhone 5?

Will the Apple Store replace on the spot my iPhone 5 if it has a hardware issue? My iPhone is still under warranty.

Yes, it determined to be covered by warranty. Make an appointment at any Apple store.

Apple store replacements

hi, I was wondering how the apple store replaces iPhones. Do they give you a new one fresh out the box or a refurb. I was going to make an appointment but I wanted to know how they replace them. Also do i have to give them all the contents that came with if I make an exchange? Thanks.

Per the written warranty in regards to an exchange, at Apple's discretion you will be provided a new or refurbished iPhone. This depends on what the store has available in stock.
If the decision is made to exchange an iPhone at the store, the replacement iPhone is provided only with no SIM card installed and you don't need to return all original contents since the iPhone itself is being exchanged only. You place the SIM card from the iPhone to be replaced in the new or refurbished iPhone and you will be able to place and receive calls right away but you must sync the iPhone provided with the exchange with iTunes on your computer in order to transfer all data.
If an exchange is made, be sure to erase all data and settings on the iPhone to be replaced. Settings > General > Reset > Erase All Content and Settings.
Not to worry about the possibility of getting a refurbished iPhone for the exchange. If you are not made aware of this, you will not be able to tell or notice any difference. A refurbished iPhone is more closely inspected and tested than new iPhones before leaving factory and the warranty still applies.

Apple store replaced logic board backlit keys no longer work

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