Apple store replacements

hi, I was wondering how the apple store replaces iPhones. Do they give you a new one fresh out the box or a refurb. I was going to make an appointment but I wanted to know how they replace them. Also do i have to give them all the contents that came with if I make an exchange? Thanks.

Per the written warranty in regards to an exchange, at Apple's discretion you will be provided a new or refurbished iPhone. This depends on what the store has available in stock.
If the decision is made to exchange an iPhone at the store, the replacement iPhone is provided only with no SIM card installed and you don't need to return all original contents since the iPhone itself is being exchanged only. You place the SIM card from the iPhone to be replaced in the new or refurbished iPhone and you will be able to place and receive calls right away but you must sync the iPhone provided with the exchange with iTunes on your computer in order to transfer all data.
If an exchange is made, be sure to erase all data and settings on the iPhone to be replaced. Settings > General > Reset > Erase All Content and Settings.
Not to worry about the possibility of getting a refurbished iPhone for the exchange. If you are not made aware of this, you will not be able to tell or notice any difference. A refurbished iPhone is more closely inspected and tested than new iPhones before leaving factory and the warranty still applies.

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It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

It seems like I just missed the interval for the hard disk replacement program. I purchased in March 2009 a 24 inch Intel iMac . How much does it cost to have apple support at an Apple Store replace a hard drive?

My hard drive continually has the floating beach ball and will take massive time to fulfill a request. And then will not boot up...so then I have to do a restore and rebuild hard drive from a past saved time machine version. Works for a little bit...then the floating beachball comes more and more...until it will not boot up again. So then I restore from a previous time machine saved version....and again it works for a day or so ... until it happens again. Now it's happening faster and faster...so I think my hard drive is dying.

The apple store replaced my phone due to it being defective. I had purchased some applications on the old phone how do I reinstall them on the new phone?

The Apple Store replaced my defective iPhone today. I would like to get the applcations reinstall on the new phone. How can I get this done?

Click on the iTunes App. Select "Purchased" and you will find them with a cloud symbol next to them. Re-download...
Sly

If my iphone 5 is not blacklisted and warranty left ..... apple store replace new one?

if my iphone 5 is not blacklisted and warranty left ..... apple store replace new one?
either my iphone 5 was icloud activation locked....

No. apple will not facilitate your ability to use a stolen phone.
If it is locked with YOUR Apple ID and you can't remember the ID or password, start at https://iforgot.apple.com. If you can't reset it there, call AppleCare and speak to someone in Account Security. Be prepared to prove your identity.
If it's locked with someone else's ID, they must release the lock.

I occasionally have issues waking my macbook pro up from sleep mode and have to restart the computer. The apple store replaced the sleep part but the problem is still there

I occasionally have issues waking my macbook pro up from sleep mode resulting in my need to restart the computer. I dislike all of my programs opening at once when I do get the computer started becasue it slows the cpu down. The apple store replaced the sleep part but the problem is still there. Note: i never had this problem with snow leopard

I'm not certain but my new MBA 13...when in sleep mode comes back on from a black screen when I simply click on the left mouse button. Also, one time I did a SECURE EMPTY TRASH on files that totalled more than 1GB and it took so long that the fan kept increasing in speed so I pressed on the POWER button and the MBA shut...I was able to boot up with no problem. As a rule, I now only do secured erases for trash bin data totalling 500mb or less...anything above that gets a regular erase (dump).

Apple Store replace my iPhone 5?

Will the Apple Store replace on the spot my iPhone 5 if it has a hardware issue? My iPhone is still under warranty.

Yes, it determined to be covered by warranty. Make an appointment at any Apple store.

I'm having a brand new unopened Apple 5W USB adapter from UK. I want an Indian version USB adapter. Will Apple Store replace my USB adapter for free of cost ?

I'm having a brand new unopened Apple 5W USB adapter from UK for my iphone 5. I want an Indian version USB adapter. Will Apple Store replace my USB adapter for free of cost ?

Perhaps, but maybe not, as what can they do with one with the UK plugs? I'm just saying regional things like that often have to be returned at a store in the country you bought them.
But, just go and ask as the worse they can say is no. If they do say no they cannot exchange it, then for very little money you can buy a UK-to-India plug adapter and use that charger in India anyway. Such plug adapters are only $2-$5 here in the USA on Amazon.

Can employees at apple store replace ipod touch 4g dock connecter

Can employees at apple store replace and fix ipod touch 4th generation dock connecter

No.
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

The hard drive on my MacBookPro crashed. The Apple store replaced it. Since then I can't open iphoto. It asks to rebuild library; when I click yes, I get: "Aperture cannot access this library; reset permissions." I don't own Aperture!

The hard drive on my MacBookPro recently crashed. The Apple store replaced it. Since then I can't open iphoto. It asks to rebuild library; when I click yes, I get: "Aperture cannot access this library; reset permissions." I don't own Aperture! Any thoughts on how I can rebuild the iphoto library? Currently I can't even get into it.

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Can a local Apple store replace the hard drive in a current iMac

Can a local Apple store replace the hard drive in a current iMac or do they have to send it out to a service center for repair? I was told that the new iMacs are too difficult to service now that they are glued together and a local Apple store cannot do the repair themselves. Is this true?

i know the SSD is serviceable like all the apple products, and isn't that difficult to replace. definitely reach out to the store and find out. you should be able to call ahead and get some answers from the Genius Bar.
https://www.apple.com/retail/locator/

I'm not able to pair my iPad with my Logitech mini-Boombox. I was able to do this on my original iPad. I was having a problem on an unrelated matter, and the Apple store replaced it with a new device. Previously, all Bluetooth devices worked fine;

I'm not able to pair my iPad via Bluetooth with my Logitech mini-Boombox. I recently brought my iPad to the Apple Store for an unrelated problem, and they replaced it with a new device. The old device had no problem pairing with any of my Bluetooth devices. I'm only haveing the problem with my new device. I was able to pair it with my Apple wireless keyboard, but not the mini-Boombox. I think I've done everything that I've read in other forum posts: I've toggled the Bluetooth setting on and off; I've reset the iPad a couple times; I've turned off and on the mini-Boombox; I've recharged the mini-Boombox. What am I missing here, and how can I fix this?

Hi ecb1999,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
Cheers,
- Judy

Apple store replaced logic board backlit keys no longer work

So about a week ago I had to have the logic board replaced because airport would connect only half the time. The apple store did fix the problem, but only one more thing, the backlit keyboard no longer is recongnized, its like the employees didnt plug it back up, my main question is is that I have to have the laptop for school, how long would it take the apple store to fix or if its simple could I fix myself.

I would make another genius bar appointment, they could do it while you wait in the store. I understand this is the preferred policy now at the genius bar to prevent them from taking in all sorts of machines. If they are busy they will have to make the repair after hours when the store closes. They will usually quote something like 1-3 business days but in my experience it has usually been 1-2 days.

Can the apple stores replace a battery while you wait?

The battery on my MBA - late 2011, has lost it's ability to hold a good charge and I'm looking to replace the battery. If I go to an Apple Store, can they replace the battery while I wait or would it be shipped out for replacement the same as if I took it to a local authorized repair center?

So I was finally able to get through to the store, but they didn't provide any meaningful help - they can't tell me if they can replace the part without a consultation first.
It strikes me as odd, since I can give them the problem I'm having (need a new battery), the serial number (though AppleCare confirmed they have the parts at the store), so I would expect that they could tell me if I drop it off by X they can have the battery replaced the same day.
Honestly this is the first disappointing experience I've had trying to get Apple support for an issue on one of my systems.

Scratches on iphone 5c back, can apple store replace it?

My new 5c has deep scratch on back of it, can this be replaced at all? thanks in advance

How did scratches happen ?
In the box ? Apple will replace it. Call Apple Care or go to an Apple Store.
You did it ? It is not a good reason to change it if you don't have an Apple Care+ account.

I have an ipod with a horribly cracked screen and the LCD screen is white with gray patches, i don't have any money to get it replaced and i can't tell my mom because she will freak out will the apple store replace mine for free?

Can anyone help me know so i can go to the apple store and see if they can replace it for free

I'm afraid that a free replacement is very unlikely, the warranty does not cover accidental damage and a cracked screen seems to be just that.
Save up?

Apple store replacements

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